Post by keitha on Jan 21, 2024 21:51:53 GMT
my OH asked me today if I could help an elderly friend with a problem with her phone.
phone showing emergency calls only
I found out she was on Plusnet and it was moving to EE.
found a bank statement and it shows EE being paid.
phone EE and they say they sent a new sim and it was activated a month ago
I pop the sim tray and it's obvious the phone hasn't been opened in a long time, an the sim is Plusnet
lady insists she has never had the EE sim
so to cut a long story shorter EE are sending a new card, but If you know anyone that was on plusnet this may be the issue as they are disabling plusnet cards
phone showing emergency calls only
I found out she was on Plusnet and it was moving to EE.
found a bank statement and it shows EE being paid.
phone EE and they say they sent a new sim and it was activated a month ago
I pop the sim tray and it's obvious the phone hasn't been opened in a long time, an the sim is Plusnet
lady insists she has never had the EE sim
so to cut a long story shorter EE are sending a new card, but If you know anyone that was on plusnet this may be the issue as they are disabling plusnet cards
