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Post by wiseclerk on Apr 1, 2024 11:02:04 GMT
Aside from Revolut I have never been looked out (knock on wood).
However when transfering funds from my main bank account to Bigbank (also Estonia) my bank sends me an automated warning email and delays the transfer for couple of days asking me if I have initiated the transfer and if not that I cancel it immidiately.
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mah
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Post by mah on Apr 6, 2024 20:02:16 GMT
I have had absolutely no issues with First Direct in my last 14 years with them and I particularly like their 1st question and how they can identify me with just my Postcode alone. They use the postcode as known text to identify you using voice recognition software. I haven't subscribed to their optional Voice Recognition - so it goes to a cust service operator who again identifies me by post code and then asks my full name. Don't remember having to give my account details to first direct and don't recall any significant waiting (more than 2 mins).
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adrianc
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Post by adrianc on Apr 7, 2024 8:55:11 GMT
They use the postcode as known text to identify you using voice recognition software. I haven't subscribed to their optional Voice Recognition - so it goes to a cust service operator who again identifies me by post code and then asks my full name. Yes, that's the bit they do the voice recognition on in the background. Remember how you used to have to give password letters?
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