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Post by goldservice on Feb 7, 2015 11:25:09 GMT
The visual mess on RS’s pages has been pointed out repeatedly. Such poor web design is detestable. It is shoddy. To allow it to persist is incompetent and is an insult to its users. I have suffered in silence since RS’s last word: p2pindependentforum.com/thread/1403/new-website?page=7. But this afternoon, after staring at the brightness of a previous screen (Deposit), I then struggled to read this medium purple on light grey in Your Unmatched Money: "£174.4k" (I know, the colour and shading have not transferred.) At first I thought my glasses needed cleaning. Then I adjusted the screen. But no, it is the web site that is failing. The W3C guidelines on contrast have been trashed. Other examples include: - pale grey on white (Reinvestment/Settings column), and - medium grey on light grey (Reinvestment/Reinvestment column/Drop down box) When this has been raised before, the reply was “It all looks fine” and “It’s a cosmetic thing.” This attitude is unacceptable. We deserve a better response, namely, a response that uses the language of publishing and of the W3C. |
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Steerpike
Member of DD Central
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Post by Steerpike on Feb 7, 2015 12:07:12 GMT
There has been a good deal of comment on the Ratesetter website design.
It seems that no consideration has been given to meeting the needs of the visually impaired user for whom colours and contrast can be critical and this is a serious matter.
I wear glasses and my eyesight is certainly not what it was and I certainly don't find the design, colours, or layout appealing, however, I have more invested here there than any other P2P site and I have no difficulty finding my way around and going about the business of lending money.
If I wanted to have a moan about a web site I would probably start either with the incomprehensible one or the one with frequent performance problems.
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sl75
Posts: 2,092
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Post by sl75 on Feb 7, 2015 13:39:31 GMT
On Firefox, in the section for fonts and colours, there are checkboxes for whether to allow sites to use their own fonts and colours in place of the ones selected.
Someone with a visual impairment would undoubtedly set the fonts and colours to selections they can read easily, and uncheck the boxes to allow the site to override it.
Other browsers / plugins may well have options to enable a "high contrast mode" which, regardless of any requests by a website's own stylesheets, gives a visually impaired user the browsing experience they need.
I recall someone I knew years ago in the early days of the web, who was visually impaired, and had his browser set to show him text so large that a single sentence filled the screen, and still put his face just a few inches from it to read. These are very different requirements from the average visitor to the website, and browsers will be configured very differently for someone with such requirements.
Personally, my only issue with the "low contrast" pale grey on white, etc. is that it makes it look as if the relevant control is "disabled" or "greyed out" - they're high enough contrast to read easily, but low enough contrast that they look as if they're not active. (e.g. immediate reaction on loading the reinvestment settings page is "where's the button to enable edit mode?")
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Post by goldservice on Feb 7, 2015 16:22:40 GMT
I’ve tried using the accessibility options in Chrome but they have an absurd effect on the RS text in the boxes under Reinvestment/Setting - the text disappears. This is because RS codes each box and its text “Holding Account” as a single graphic object. This means that the contrast between the text and its background cannot be adjusted. I guess that this will defeat a similar contrast option in any other browser. Whoops!
However, to return to the OP, the point is not the poor contrast. It is the unwillingness of RS to recognise there is a problem.
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sl75
Posts: 2,092
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Post by sl75 on Feb 8, 2015 0:06:57 GMT
I’ve tried using the accessibility options in Chrome but they have an absurd effect on the RS text in the boxes under Reinvestment/Setting - the text disappears. This is because RS codes each box and its text “Holding Account” as a single graphic object. This means that the contrast between the text and its background cannot be adjusted. I guess that this will defeat a similar contrast option in any other browser. Whoops! Hmmm... if I set firefox to display all text as black on a white background, without allowing websites to change it, that's exactly what I get, yet if I set it to display white text on a black background (the option I've seen someone else with visual impairments use for their computer settings), the text disappears as you say. Seems odd that the browser would respect the settings in one case and not the other...
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