spiral
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Post by spiral on Feb 8, 2015 12:31:31 GMT
Having just introduced my mother to RS I have realised that some things could be put in place to aid non computer savvy people.
The main one for her was because of her age, she would only like to operate in the shorter markets (1 month initially) She would also only like to login to withdraw funds.
As she cannot be certain as to when withdrawals would need to be made, it is a must that she regularly has money available to withdraw but with a lump sum deposit, all repayments would come in on the same day.
ISTM therefore that RS could do with an auto spread function whereby it takes your current holding account sum and adds that to the expected repayments during the next calendar month and divides that by the number of working days and places that amount on market.
This would ensure that all of your funds get equally distributed through the month. I accept that in the first month this wouldn't be very efficient as most of the money wouldn't be put to work but the alternative is that I'll need to do this for her daily but even then after the first month, I wouldn't pick up on early repayers which would also need to be re-spread and should she make any withdrawals, this would also need to reassess the distribution.
I also assume (not having the option to check as I have no funds on offer) that if you want to withdraw funds the only amount presented is that in the holding account and those on offer need to be cancelled prior to becoming available. If that is the case, it would be useful to present the combined sum as available and if required, an offer is automatically cancelled as part of the withdrawal process.
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sl75
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Post by sl75 on Feb 8, 2015 16:50:46 GMT
As a "for dummies" mode, tell her that it's a one-month notice account, but that she might sometimes get funds back in less than a month depending on timing. The "drawdown" facility is used to ask the system to make funds available for withdrawal, and then tells you on exactly which day the funds will become available, and she can then log on on the date specified in order to make the withdrawal, or set up an "auto withdrawal" on that day. Although RateSetter has the most flexible withdrawal options of any P2P site of which I'm aware, it looks to me like the one-off withdrawal is missing a trick - it currently only allows withdrawal of funds available "now", but when used in combination with the "drawdown" facility, it could allow drawdown and withdrawal of a required sum in a single visit (this can be achieved using the auto withdrawal specifying the relevant day of week/month, but then you'd need to log in again to cancel it or adjust the amount for the following week/month). Attempting to get a portfolio spread out across the month seems to me an "advanced feature" that those who like to be in full control of every detail of their accounts would want, probably not a "for dummies" function. Over time, due to a combination of overpayments and funds being re-allocated to loans with different repayment days, it would naturally tend to spread out across the month anyway, but this better accessibility is more of a "bonus feature" on an account that might otherwise be best compared with traditional accounts that have 30 days notice for withdrawals. I also assume (not having the option to check as I have no funds on offer) that if you want to withdraw funds the only amount presented is that in the holding account and those on offer need to be cancelled prior to becoming available. If that is the case, it would be useful to present the combined sum as available and if required, an offer is automatically cancelled as part of the withdrawal process. Actually no. The withdrawal function will automatically cancel offers to provide funds to withdraw if you request an amount in excess of the current holding balance. I've used this feature many times myself - using automatic re-investment (at a "your rate" that at the time was above the rates being regularly matched) to allow returned funds to accumulate in a series of offers, and logged on to withdraw the accumulated funds periodically. It doesn't automatically allow use of the sellout feature or the drawdown feature if you try to enter an amount more than is IMMEDIATELY available. Something that RateSetter could perhaps look into...
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spiral
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Post by spiral on Feb 9, 2015 15:44:51 GMT
Attempting to get a portfolio spread out across the month seems to me an "advanced feature" that those who like to be in full control of every detail of their accounts would want, probably not a "for dummies" function. Over time, due to a combination of overpayments and funds being re-allocated to loans with different repayment days, it would naturally tend to spread out across the month anyway, but this better accessibility is more of a "bonus feature" on an account that might otherwise be best compared with traditional accounts that have 30 days notice for withdrawals. I agree that it should be seen more of as a 30 day notice account, I just thought RS were missing a trick by not making it easy to have the repayments spread out in order to make it a bit more akin to an instant access account i.e. funds available everyday albeit with a daily withdrawal limit so if you invested 10K, it would be nice to know that about £330 was available to withdraw on any given day. Your point about overpayments etc. is true of the 3 and 5yr market for a one off deposit but would only ever split monthly market repayments if all the lumpsum doesn't go into one loan, but even if it split into 2 or 3 initially, these smaller chunks are more likely to get invested in their entirity. Thanks for your insight into the workings of the drawdown feature. I wasn't aware of this and it certainly will be useful for my mum even if it may have to be for funds available in 4 weeks time.
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