star dust
Member of DD Central
Posts: 2,998
Likes: 3,531
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Post by star dust on Mar 25, 2015 18:41:54 GMT
Just got a useful email about RS operations over Easter, it seems the staff (hopefully not all of them) will be working on the Bank Holidays. I hope such dedication will be appreciated by your customers both investors (a demanding lot) and borrowers. The email comments "we'll be available throughout the Easter break with the only exception being Sunday; even RateSetter staff need a break sometimes" I trust they are being suitably compensated, but I think they deserve more than just Sundays off too!
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Post by westonkevRS on Mar 25, 2015 18:53:08 GMT
Just got a useful email about RS operations over Easter, it seems the staff (hopefully not all of them) will be working on the Bank Holidays. I hope such dedication will be appreciated by your customers both investors (a demanding lot) and borrowers. The email comments "we'll be available throughout the Easter break with the only exception being Sunday; even RateSetter staff need a break sometimes" I trust they are being suitably compensated, but I think they deserve more than just Sundays off too!
This is only partially true, and really aimed at the Customer Services team. I only give my underwriters Christmas and New Years day off! They'll be in over the entire Easter period ensuring your lovely lender money is lent out 24/7. @ westonkevRS
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Post by yorkshireman on Mar 25, 2015 20:58:50 GMT
I only give my underwriters Christmas and New Years day off! Far too generous Kev, half a day each day is sufficient.
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