pom
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Post by pom on Jun 24, 2015 16:10:36 GMT
Anyone else suddenly getting emails for supposed outstanding BACS deficits for payments actually sent a while ago (15th in my case) ?
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pom
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Post by pom on Jun 24, 2015 16:21:15 GMT
Ah they've found them now - panic over  |
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Liz
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Post by Liz on Jun 24, 2015 20:16:39 GMT
Yeah they did that once
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arbster
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Post by arbster on Jul 16, 2015 7:02:39 GMT
I'm not getting emails about my BACS deficit, but it does seem to be hanging around longer than the last time I deposited. How long does it typically take for them to register the payments?
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SteveT
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Post by SteveT on Jul 16, 2015 7:19:59 GMT
I'm not getting emails about my BACS deficit, but it does seem to be hanging around longer than the last time I deposited. How long does it typically take for them to register the payments? From my latest SS deposit email: Deposit Reconciliation Schedule
Deposited ReconciledMon before 5PM Tue AM Tue before 5PM Wed AM Wed before 5PM Thur AM Thur before 5PM Fri AM Fri before 5PM Sat AM Fri after 5PM Tue AM Sat/Sun anytime Tue AM
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arbster
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Post by arbster on Jul 16, 2015 7:34:13 GMT
Ah yes, if only I'd read the whole email... Thanks.
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pom
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Post by pom on Jul 16, 2015 7:40:24 GMT
I'm not getting emails about my BACS deficit, but it does seem to be hanging around longer than the last time I deposited. How long does it typically take for them to register the payments? The emails only turn up if they've had a problem reconciling - at least a week after, so they allow plenty of time for tardy payers. After it happened again for me they realised their systems weren't liking the name on my account (not entirely sure why that mattered given they should just be looking for the ref #, but I have a pesky apostrophe which I do know can mess up some systems if it hasn't occurred to the devs that some people have them!). As I made another transfer yesterday I guess I'll find out today/tomorrow if they've now managed to fix it.
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registerme
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Post by registerme on Jul 16, 2015 7:47:00 GMT
I guess it's more likely P'Om than Po'M then . |
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mv
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Post by mv on Jul 16, 2015 8:14:13 GMT
I had a bacs deficit showing for 10 days before they sent me an email. It was only then that I realised I'd sent the £1000 to MT instead of SS...  |
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SteveT
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Post by SteveT on Jul 16, 2015 9:29:56 GMT
I had a bacs deficit showing for 10 days before they sent me an email. It was only then that I realised I'd sent the £1000 to MT instead of SS... I've suffered a previous case of MPC too ("Multi-Platform Confusion")
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ramblin rose
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“Some people grumble that roses have thorns; I am grateful that thorns have roses.” — Alphonse Karr
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Post by ramblin rose on Jul 16, 2015 9:32:40 GMT
I had a bacs deficit showing for 10 days before they sent me an email. It was only then that I realised I'd sent the £1000 to MT instead of SS...  I got into a confusing on-line chat with FS one day about a missing deposit, only to realise (once I'd already totally made a fool of myself) that not only hadn't I sent it to them, I hadn't wanted to either and the entire transaction was for another platform (where the money was, safe and sound as would have been expected). 
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mv
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Post by mv on Jul 16, 2015 12:17:59 GMT
It does make me wonder what is the tolerance of SSs patience.
Could a big player have £50,000 earning interest at 12% in SS whilst still sitting in their savings account earning interest for 2 weeks?
I wouldn't intentionally do myself (for my smaller amounts0 out of respect for the convenient sytem they currently operate.
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ramblin rose
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“Some people grumble that roses have thorns; I am grateful that thorns have roses.” — Alphonse Karr
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Post by ramblin rose on Jul 16, 2015 17:31:06 GMT
It does make me wonder what is the tolerance of SSs patience. Could a big player have £50,000 earning interest at 12% in SS whilst still sitting in their savings account earning interest for 2 weeks? I wouldn't intentionally do myself (for my smaller amounts0 out of respect for the convenient sytem they currently operate. I should imagine a serial offender would push their patience, quite rightly. But it does them credit that an occasional slip doesn't cause them to get draconian. Like you, I do not push it for my deposits, both large and small, because I have very much appreciated their instant deposit system and don't want to take the proverbial, both out of respect and because I don't want us to lose it. I once had to send money from a different bank to normal and the whole thing got well and truly messed up by that bank and it took a week or two to get it resolved. Having been a loyal lender from the word go, I very much appreciated SS' patience on that occasion.
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