duck
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Post by duck on Aug 14, 2015 7:51:28 GMT
For me at least this doesn't appear to be working. Hit 'cancel', screen clears but the 'cash' doesn't appear in my account and the bid remains in place. No change if you log out and then log back in.
Always keen to find a way around, I tried amending the bid value to zero but that is not liked, the minimum bid size is £10 ..... hmmm try setting the amended value (down from £500) to £10 ....... and apparently I don't have enough cash in my account!
Am I missing something? Do I need to go on a marble hunt?
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ilmoro
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Post by ilmoro on Aug 14, 2015 9:06:03 GMT
duck When you're cancelling the bid are you pressing cancel or ok to confirm? Sounds stupid but was highlighted as an issue that needed more clarity, you naturally press cancel but you need to press ok. It works for me ok As for amending bids, doesnt work, always says you have insufficient funds, suspect its been logged somewhere in the feedback thread but havent bothered to trawl through, just cancel & redo the bid.
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james
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Post by james on Aug 14, 2015 9:17:13 GMT
il moro is probably right. The first time I went to cancel a bit at the confirmation popup I clicked on the cancel choice because that is what I was doing. OK is the correct button to click on.
I've done quite a bit of playing in the secondary markets on bid and offer sides and it does work well in all key areas. Not without some glitches but my spreadsheet matches what the site says. Here are some that I've reported:
1. There's a glitch where the transaction list balance (My Account History/My Financial Account) won't match the one at the top of the screen if you sell a loan. The top balance is right, the one in the list of transactions is wrong. Any new transaction will fix 1. You can do it yourself by making and cancelling or just amending a bid. Or just wait for the next transaction.
2. If the transaction involves only a sale of one of your offers it'll be right. When multiple offers from you or other people are involved:
2a Don't believe the accrued interest number in sale transaction descriptions, instead look at the change in balance at the top of the screen and subtract the balance after the sale transaction and that'll get you the correct accrued interest.
2b. As for accrued interest, don't believe the reported interest rate in sale comments. It'll only be right if all offers involved have the same rate or if rounding happens to cover the small differences.
Someone no tracking things closely wouldn't even notice and would just get the correct amounts of money in their account. Those looking more carefully still get the right amounts in their account but might notice the glitches. Not perfect yet but it gets the job done.
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james
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Post by james on Aug 14, 2015 9:19:33 GMT
As for amending bids, doesnt work, always says you have insufficient funds, suspect its been logged somewhere in the feedback thread but havent bothered to trawl through, just cancel & redo the bid. It works but it counts the old value as well as the new one, at least for offers. Changing to £1, saving, then to the final amount in a second edit gets it done unless you want to go into the last Pound. To do that, cancel the whole offer and create a new one. On bids you also need to have enough to pay all accrued interest for the bid and that will be deducted from your account at the time you place the bid, showing up in the transaction list.
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duck
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Post by duck on Aug 14, 2015 9:19:41 GMT
duck When you're cancelling the bid are you pressing cancel or ok to confirm? Sounds stupid but was highlighted as an issue that needed more clarity, you naturally press cancel but you need to press ok. It works for me ok As for amending bids, doesnt work, always says you have insufficient funds, suspect its been logged somewhere in the feedback thread but havent bothered to trawl through, just cancel & redo the bid. Yes I was pressing cancel which gives me a quandary, do I attempt the marble round up or not!
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duck
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Post by duck on Aug 14, 2015 9:25:09 GMT
ahhh shucks, what I fancied has gone now!
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james
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Post by james on Aug 14, 2015 9:30:02 GMT
ahhh shucks, what I fancied has gone now! Were you creating a bid to buy something at a rate in the list of offers? If you just want to buy from the list of offers, don't create a bid, just put the amount you want to buy in the box below the Amount to Buy box below the list of offers. Your money will use the offers from best towards worst until the whole amount you want is filled. You'll get a chance to see the projected average return for your transaction and confirm or cancel. You use bids to invite people to sell something at the price you're bidding at. You use offers to invite people to buy from you at the price you're offering at. To buy or sell ignore the middle box with the create bid or offer buttons and use the ones on its left or right, Amount to Sell or Amount to Buy.
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duck
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Post by duck on Aug 14, 2015 13:00:22 GMT
ahhh shucks, what I fancied has gone now! Were you creating a bid to buy something at a rate in the list of offers? If you just want to buy from the list of offers, don't create a bid, just put the amount you want to buy in the box below the Amount to Buy box below the list of offers. Your money will use the offers from best towards worst until the whole amount you want is filled. You'll get a chance to see the projected average return for your transaction and confirm or cancel. You use bids to invite people to sell something at the price you're bidding at. You use offers to invite people to buy from you at the price you're offering at. To buy or sell ignore the middle box with the create bid or offer buttons and use the ones on its left or right, Amount to Sell or Amount to Buy. Thanks james but I had a buy offer in that wasn't being taken up so I decided to cancel it (and release the cash) since I had spotted an offer on another loan that I was going buy to top up an existing holding. I've bought a fair amount on the aftermarket but always pick and choose depending on the mark ups. Probably rather immaterial in the big scheme of things but I just can't help it
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Post by ablrateandy on Aug 15, 2015 0:17:59 GMT
Sorry chaps. Was offline today and missed this. If it is still a problem please tag me and I will take a look
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ilmoro
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Post by ilmoro on Aug 15, 2015 1:37:44 GMT
Sorry chaps. Was offline today and missed this. If it is still a problem please tag me and I will take a look There is an issue with amending bids Example If I place a bid to buy £5 of a loan at 100% and then subsequently try to amend it to £6 the system says I have insufficient funds. I have £1.73 left in my account & at 10% 73p should be sufficient to cover any interest accrued I believe. I can amend the bid to £1 but then I cant amend it to £6, I can amend it back to £5 but then not down to £2 as insufficient funds. Makes absolutely no sense IMHO
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duck
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Post by duck on Aug 15, 2015 5:46:59 GMT
Sorry chaps. Was offline today and missed this. If it is still a problem please tag me and I will take a look ablrateandy Yes there appears to be a 'problem'. I tried to amend a £500 bid to zero and was met with a 'minimum bid is £10' banner .... which I can understand. However if you try to amend the £500 bid to £10 (with £0.87 in cash account) you are told insufficient funds. It appears that the software checks for funds to cover a new bid rather than seeing that you wish to reduce a bid level so no new cash is required.
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Post by ablrateandy on Aug 15, 2015 9:26:37 GMT
Ah ok I am aware of this and thought it was resolved but might only be corrected on Dev server and Undeployed. I'm on my hols but will check in on Monday. It is, as observed, because the system is re-checking for cash.
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james
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Post by james on Aug 26, 2015 22:08:02 GMT
Hmm, a sale transaction today shows a balance that matches the number at the top and the accrued interest also looks right. Couldn't amend an offer to remove £1 from a "sell all I currently have" offer, though. I wonder if the 4PM today update did some good here - that looks like an improvement to the sale transaction reporting.
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Post by ablrateandy on Aug 26, 2015 22:16:25 GMT
The update today should have resolved some bid problems and corrected the reporting. I hope.
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james
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Post by james on Sept 14, 2015 11:05:56 GMT
Just to confirm ablrateandy's post now I have more extended experience with the fixes. The issues I mentioned here were fixed, except perhaps the calculated interest rate in the comment when a buyer buys pieces from more than one seller in the same transaction.
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