|
Post by nickrebuildings on Jan 30, 2014 17:29:18 GMT
Hi All,
Those of you that already use rebuildingsociety.com will be familiar with me - for those of you that haven't lent through us yet, I'm Nick and I'm our Marketing & Communications Manager.
We don't have a forum of our own yet, so this is probably the best way to have an open discussion about our platform.
Just to bring you up to speed on our latest news, we've about to pass £1.7m of loans, split over 30 businesses with plans to accelerate our growth in 2014.
We don't charge a management fee to lenders, just a 0.5% sale fee for our secondary market, and our average gross annual return across all our loans is currently tracking at 15.62% with no defaults.
Any questions, you know where to direct them!
|
|
|
Post by bengilbert on Feb 1, 2014 18:55:53 GMT
Good to see someone from rebuildingsociety on the forum.
Just wondering what other lenders' opinions are of them?
They still seem to have an imbalance of borrowers over lenders, meaning that auctions close at what seem to me to be high rates (13-20%). They haven't had a load of deals but enough to have something of a track record - perhaps comparable to Funding Knight? But the loans on FK usually close at about 10-11%, so I'm wondering on why the rates are so much higher on rebuildingsociety.
My thoughts about them (having invested, mainly in deals with property security such as charges on residential property and paying 14-17%): -Very diverse borrowers, some of them seem highly risky, others quite solid. -Usually not very detailed information about the borrowers, I sometimes find it hard to get a good picture of the business -They haven't done a great job of convincing people that they can be trusted in all the background things that a platform is responsible for, eg due diligence, chasing and making recoveries if a loan goes bad. This may just be insufficient communication - when I've had to contact them myself, they've seemed on the ball.
Example of why I'm asking - there's a deal currently live, L** S** Ltd, data centre company, looks likely to close at 15-17%. 5 year repayment, 150k, but they've got an underwriting-type commitment from someone to bid 100k once it gets to 50k. Responses in the Q&A look credible to me (I think the borrower did a live web Q&A session on an earlier loan, which is being refinanced/expanded with this one). Seemingly strong asset position. I haven't really got a view on the quality of this loan but it seems to me worth a look and might not offer such a high interest rate if it were listed elsewhere.
Are the high rates mainly because people are concerned that recoveries on defaults will be low, due to questionable wording in the T&Cs? If so, Nick, would you like to comment? Any other thoughts from anyone?
|
|
markr
Member of DD Central
Posts: 766
Likes: 426
|
Post by markr on Feb 3, 2014 13:17:53 GMT
I've been lending with them for about a year, only a very modest toe-dipping amount, but so far I've been happy. I've had no defaults, but have had one "near miss" where a company was wound up but the loan was transferred into another company (that seemed an excessive faff compared to FC though, involving printing, signing, getting witnessed, scanning and emailing documents - all for a £40 loan part!). Still, it worked and although that loan is now a "D" and not sellable on the secondary market, it is on time with repayments.
The website has a few minor niggles but is responsive and looks good. The few times I've had to contact them they have replied quickly and resolved any issues.
They are currently offering cashback on certain conditions but I've yet to see any even though I qualify (possibly because no loans with cashback have actually drawn down yet, I'll keep an eye on it).
I log on as often as I can to collect my 10 daily "trust points" but so far they haven't been any use (I think they are supposed to entitle you to a profit-share bonus type thing but I assume there's been no profit!)
Have the Ts&Cs been changed? The questionable wording seems less questionable now, maybe impending regulation forced a change?
Hi Nick, BTW, nice to see another representative of a company here, hope you'll stay and respond to posts here, it does present your company in a good light if there's "official" representation here.
|
|
|
Post by nickrebuildings on Feb 3, 2014 14:28:38 GMT
Hi Ben & Mark,
Thanks for the replies.
Firstly, Ben, what information about the borrower would you like to see on the platform? If it can be done we'll look into suggestions. It's a little difficult to prove ourselves on the recoveries side yet (luckily for us) as we've got a 100% performing book, but we will approach it in the same way we do everything else - proactively and with the best interests of our lenders at heart.
We're employing a number of marketing strategies to boost lender numbers, as that is where we need to scale up. What we have noticed is a much smaller 'trust' period - so the time between someone registering and going on to be an active lender, so we're encouraged by this. For now, lenders are enjoying good rates of interest and turning a quick profit on the secondary market.
I couldn't comment on whether people view us in that light, certainly it's not something that has cropped up often when we have conducted market research among lenders. It's sensible for people to see how we get on before committing larger sums (a more typical response), what I would say is that our track record has stayed strong and we've got some innovations coming that will help us differentiate from the competition.
The loan you refer to is with us because the borrower has had a good experience to date. We've found this to be a theme and several other borrowers have mentioned refinancing for a larger loan. I think the role of individual relationships will be a determining factor for growing platforms like ours. If you want to speak to the borrower privately, please let me know and I can arrange that.
Mark, we're looking again at the Terms and Conditions, with regulation in mind. We want to make the process fair for all, while protecting our own position as far as we can.
The faff you refer to was a pain for us too - we were acting on the advice of lawyers! It was unusual in the sense that the borrower insisted on transferring the repayments to his new company, while maintaining the personal guarantee, which we were happy to agree to as we felt it was in everyone's best interests. As you point out, all repayments have been made since, so we're happy with that situation as it stands.
The incentives need to be applied retrospectively to recently concluded auctions. There was some final testing to the programme which has delayed the payment so far... stick with us! It's all on record and we'll make sure you don't miss out.
Best,
Nick
|
|
|
Post by edena on Feb 4, 2014 13:37:58 GMT
Ben,
I am the one who listed the L** S** Ltd request, so if you have any specific questions then just let me know.
You can PM me on here or message me on RBS's website.
|
|
shimself
Member of DD Central
Posts: 2,561
Likes: 1,170
|
Post by shimself on Feb 4, 2014 20:26:34 GMT
Hi Nick I'd like an email when a new listing is posted (or perhaps a weekly email with a summary)
and as regards the site, I'd definitely like to be forwarded to the place I wanted to go to after logging in. (what I mean is that I get an email about some reply on the Q&A, I click on the link therein, I have to log in, and now I'm on the home page, but I want to be on the Q&A page I first clicked on, and it takes a bit of effort to get there
when I am on the overview page, and I press more information, then I lose sight of the Files if any (I'm taken to the profile tab without being told that's what's happened)
Outside that, well TC's info packs are way beyond yours, I don't understand the ABC rating and don't think I agree with the ratings, and the debentures and PGs are not sufficiently explained for me. I therefore have far more in TC and Assetz than I put your way.
I don't know what this "iffy" clause in your T&Cs is, I better look again.
I've had great email support from you, thanks
Steve
|
|
mikes1531
Member of DD Central
Posts: 6,452
Likes: 2,320
|
Post by mikes1531 on Feb 6, 2014 1:49:36 GMT
I don't know what this "iffy" clause in your T&Cs is, I better look again. I can't be sure, but I do remember someone criticising some company's Ts&Cs because they indicated that in the case of a non-performing loan it was the individual lenders who were responsible for chasing the borrower.
|
|
|
Post by davee39 on Feb 6, 2014 10:36:18 GMT
I have not signed up, and have no immediate plans to do so. As I see it the Market Leading Business Lending P2P is 100 times larger, and loans go out at much lower rates. Any business paying 15%+ for loans must be pretty desperate (and rejected elsewhere). Without significant growth, and loan opportunities, you may have a tough time to convince new lenders. However, simply because you are not a Bank I hope you do well, and I will be able to consider lending in the future.
|
|
|
Post by nickrebuildings on Feb 7, 2014 13:17:28 GMT
Hi shimself - feedback taken, many thanks. In yesterday's mail there were details of our newest loans as well as other important updates for lenders.
Mikes1531 - that's absolutely not the case, so thanks for bringing it to my attention. The default option is for us to pursue defaulted borrowers on lenders' behalf. There is the option for lenders to pursue the borrower directly (as they have the legal relationship with the borrower - we're the security trustee), should they choose to do so, but they have to opt out of the collective action, which will be to enforce security on the loan in the first instance. We want to make sure defaulting borrowers have their day in court, however long that takes.
davee39 - thanks for your comment. I suppose from our perspective, and the lenders that already use us, we can only call it a free market! I know many of our lenders feel lending at 5-8% is far too low for the business loans market, so they're more comfortable lending at those levels. There is little tangible difference between our underwriting process and criteria to the market leaders, the only reason our rates are higher is because we do not have the depth of lenders (or marketing war-chest) yet - but we know that will change.
Our borrowers can repay their loan at any time, which a few have done already, while we create personal relationships with our borrowers, which by and large, is missing from a lot of other places. One advantage of being 1/100th of the size of the market leader!
|
|
agent69
Member of DD Central
Posts: 5,600
Likes: 4,185
|
Post by agent69 on Feb 8, 2014 14:16:28 GMT
I don't know what this "iffy" clause in your T&Cs is, I better look again. I can't be sure, but I do remember someone criticising some company's Ts&Cs because they indicated that in the case of a non-performing loan it was the individual lenders who were responsible for chasing the borrower. I thought the issue was that in the case of a default, the lender had to pay the costs of attempting to recover outstanding monies.
|
|
shimself
Member of DD Central
Posts: 2,561
Likes: 1,170
|
Post by shimself on Feb 24, 2014 14:30:02 GMT
Just to add a couple of suggestions having had a session today
1 Rather than tick for email updates for q&a replies to a given question, it would be better to tick for email updates for any q&a activity for each loan. After all if I'm interested in any of the questions I'm interested in the loan generally, including new questions
2 the login asks for username/email but only accepts username.
Steve
|
|
mikes1531
Member of DD Central
Posts: 6,452
Likes: 2,320
|
Post by mikes1531 on Feb 24, 2014 23:27:31 GMT
2 the login asks for username/email but only accepts username. Is it possible that some users have chosen to use their email as their username?
|
|
bugs4me
Member of DD Central
Posts: 1,841
Likes: 1,466
|
Post by bugs4me on Feb 25, 2014 2:08:46 GMT
2 the login asks for username/email but only accepts username. Is it possible that some users have chosen to use their email as their username? In the interests of security that should not be permitted. It should be user name, password then another question which you have already supplied - place of birth, mothers maiden name, etc, etc.
|
|
shimself
Member of DD Central
Posts: 2,561
Likes: 1,170
|
Post by shimself on Feb 25, 2014 20:07:39 GMT
Is it possible that some users have chosen to use their email as their username? In the interests of security that should not be permitted. It should be user name, password then another question which you have already supplied - place of birth, mothers maiden name, etc, etc. mikes1531 some pervs might have their email address as a username, but I don't and the dialog asks me for either bugs4me there is a second stage milkmans' name kind of thing
|
|