jimbob
Member of DD Central
Posts: 317 
Likes: 74
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Post by jimbob on Oct 27, 2015 14:26:13 GMT
I also have one of the dodgy VWs. That's your golden "Missold TDI" ticket 
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adrianc
Member of DD Central
Posts: 10,000
Likes: 5,139
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Post by adrianc on Oct 27, 2015 14:28:32 GMT
They don't even need that. True, of course, but given how often email addresses ARE a part of mailing/spam lists, it's certainly an obvious first filter.
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Post by wildlife2 on Oct 27, 2015 14:52:47 GMT
I left Talktalk 2 years ago and went back to BT, best thing I ever did. No more strange phone calls
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duck
Member of DD Central
Posts: 2,868
Likes: 6,911
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Post by duck on Oct 27, 2015 17:46:53 GMT
How long before "Claim your Talktalk compensation" calls start?
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,329
Likes: 11,545
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Post by ilmoro on Oct 27, 2015 17:55:39 GMT
Not a TT customer anymore but was during previous data breach. Been about one call a day for last 6 months from 'TT' in Bangladesh. Running out of ways to explain not a customer, theyre not TT & to just F******* stop calling.
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jimc99
Member of DD Central
Posts: 284
Likes: 115
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Post by jimc99 on Oct 29, 2015 0:43:13 GMT
Still no response from SS to my request that they confirm the verification request was from them. Despite a second follow up email from me!!!
Anyone have an email address for them other than the website message facility I have been using?
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SteveT
Member of DD Central
Posts: 6,875
Likes: 7,924
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Post by SteveT on Oct 29, 2015 2:07:58 GMT
It's support@savingstream.co.uk
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jimc99
Member of DD Central
Posts: 284
Likes: 115
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Post by jimc99 on Oct 29, 2015 4:51:11 GMT
Thanks stevet...got an acknowledgment which is more than I got from using their website messaging facility. Let's see if I actually get an answer.
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brush
Member of DD Central
Posts: 174
Likes: 154
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Post by brush on Oct 29, 2015 7:52:20 GMT
Received email from verification team.
The Saving Stream Verification Team
Saving Stream
phone: +44 (0) 800 779 7706
email: verification@savingstream.co.uk
location: Gatcombe House, Copnor Road, Portsmouth, Hampshire, PO3 5EJ
Saving Stream is a trading name of Lendy Ltd, Registered in England & Wales. Company No. 8244913. Lendy Ltd is registered with the Office of the Information Commissioner, Reg no. Z3404040; and is regulated by the Financial Conduct Authority (FCA) #622666.
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11025
Member of DD Central
Posts: 737
Likes: 858
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Post by 11025 on Oct 29, 2015 8:24:06 GMT
I haven't either. I did spot an equifax check on me by Lendy limited a week or so back though, despite being with the, for a while. I'm sure savingstream will comment. Alternatively give them a ring later this morning. Same as that , spoke to Tim who said it was routine to comply with FCA regs.
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jimc99
Member of DD Central
Posts: 284
Likes: 115
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Post by jimc99 on Oct 29, 2015 9:35:22 GMT
Just confirmed by SS that they did in fact request the verification documents so no scam.
I found that you have to send a proper email to them. The website message facility does not get through to them!
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ablender
Member of DD Central
Posts: 2,204
Likes: 555
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Post by ablender on Oct 29, 2015 9:56:23 GMT
I had problems with contacting them through the website. I also find it annoying that there is no contact form while logged in.
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Post by savingstream on Oct 29, 2015 11:56:33 GMT
Although an investor on SS for quite a while I have just had an email supposedly from them asking me to send copies of my passport or driving licence plus copies of utility bill, etc. Unfortunately I am a TalkTalk subscriber. I am therefore a bit concerned that this may be a scam!! Anyone else received a similar email? Have asked SS to confirm it was their email but no response yet! Thanks. Hi, yes these emails are from us. Perhaps the timing wasn't great...
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ramblin rose
Member of DD Central
“Some people grumble that roses have thorns; I am grateful that thorns have roses.” — Alphonse Karr
Posts: 1,370
Likes: 857
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Post by ramblin rose on Oct 29, 2015 15:49:01 GMT
I had problems with contacting them through the website. I also find it annoying that there is no contact form while logged in. There is - it's just not obvious. You can get to the home page very easily by clicking on the SS logo; then it looks like you are logged out, but you aren't - you can use your browser back button to get back. Hopefully the mythical new site revamp will include a link directly from the normal account pages.
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mikes1531
Member of DD Central
Posts: 6,453
Likes: 2,320
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Post by mikes1531 on Oct 29, 2015 17:02:58 GMT
I had problems with contacting them through the website. I also find it annoying that there is no contact form while logged in. There is - it's just not obvious. You can get to the home page very easily by clicking on the SS logo; then it looks like you are logged out, but you aren't - you can use your browser back button to get back. Hopefully the mythical new site revamp will include a link directly from the normal account pages. : Further to what ramblin rose said, once you get to the SS home page you need to go to the bottom of that page and click on the 'Contact Us' link.
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