nsinvestor
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Post by nsinvestor on Dec 1, 2015 16:50:19 GMT
Apologies if this has been answered in other threads.
Why are we not allowed to mention Borrower names in posts? And, by extension, why are the P2P lenders reluctant to publish the information?
If we are investing in a true P2P loan (as opposed to lending to the platform owner), surely knowing who we are lending to is a critical piece of information for anyone conducting their own due diligence of the loan.
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Post by mrclondon on Dec 1, 2015 16:59:26 GMT
Apologies if this has been answered in other threads. Why are we not allowed to mention Borrower names in posts? And, by extension, why are the P2P lenders reluctant to publish the information? If we are investing in a true P2P loan (as opposed to lending to the platform owner), surely knowing who we are lending to is a critical piece of information for anyone conducting their own due diligence of the loan. The borrower has the right to demand (and then expect) total anonimity when applying for loans. FC published some research a few years back showing a very significant number of potential borrowers are put off applying for loans from the p2p sector because of the risk of the loan details becoming published to the public domain. Clearly lenders prefer total disclosure to better assess risks, but where a platform does provide details of the borrower it is generally only available whilst logged onto the platform and hence is not available to the general public. Some platform T&C's explicitly require lenders not to publish privledged information. With regards to this forum, the content is indexed very efficeintly by google, and if a borrower was named here, any search of the borrower in google would reveal they had a loan, and possibly other less welcome details. The borrower would quite be within their rights to sue the poster who published such details on this forum for defamation of character.
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Post by Deleted on Dec 1, 2015 16:59:29 GMT
The details are in the portals, but this is a private unfunded forum and I guess the mods don't want to be sued due to any statement anyone here says.
Edit
sorry mrc, you beat me to it and did a better job
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Post by bracknellboy on Dec 1, 2015 17:24:58 GMT
I went to the bank to get a loan. The bank agreed. Next day I walked past and there was a notice in the window giving my details, how much I borrowed, what it was for etc. I then went home to access my bank account. I found that the same details were plastered on their website. I later found, when I was having problems with the repayments, that because it had been previously published, I was the identifiable subject of discussion on a money forum.
Unrealistic scenario ?
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james
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Post by james on Dec 1, 2015 20:33:56 GMT
if a borrower was named here, any search of the borrower in google would reveal they had a loan, and possibly other less welcome details. The borrower would quite be within their rights to sue the poster who published such details on this forum for defamation of character. A borrower is within their rights to sue a poster or the forum for anything at any time but it is not remotely close to being true that merely publishing their name and details here would be defamatory. The threshold for defamation is much higher than just giving someone's name and some true factual information about them. For actions in Great Britain the Defamation Act 2013 provides significant protection against casual meritless suing. A look at the base requirements should help to understand some of the difficulty of successfully acting: (1)A statement is not defamatory unless its publication has caused or is likely to cause serious harm to the reputation of the claimant.
(2)For the purposes of this section, harm to the reputation of a body that trades for profit is not “serious harm” unless it has caused or is likely to cause the body serious financial loss.While this place may be well indexed it is still quite hard for a statement here to do serious harm because of the relatively low chance of searches being made and the possible position of this place in any search results if a just name is passed to a search engine. Moving beyond whether something is potentially defamatory, then there's the public interest defence to consider, one way of qualifying being: " (3)If the statement complained of was, or formed part of, an accurate and impartial account of a dispute to which the claimant was a party, the court must in determining whether it was reasonable for the defendant to believe that publishing the statement was in the public interest disregard any omission of the defendant to take steps to verify the truth of the imputation conveyed by it." So for example, I can quite safely know that I am not defaming Bondora when I write that Bondora told me that there would be no charges on the secondary market from 26 November 2015 then continued to charge both buyers and sellers 1.5% of the amount sold unless the seller first removed the offer to sell then re-added it from the 26th onwards. This is because it is clearly in the public interest for others to know about such conduct and also even if the public interest aspect didn't apply, it's a true statement, another defence. It's also my opinion that Bondora's recent application for a P2P license from the FCA should be declined to protect the public from Bondora, partly because of conduct like that.
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james
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Post by james on Dec 1, 2015 20:46:38 GMT
Why are we not allowed to mention Borrower names in posts? And, by extension, why are the P2P lenders reluctant to publish the information? In the case of loans to consumers one of the things that is illegal is harassment of a debtor, including by widely publishing details of them having trouble paying. Doing so can be harmful to debt collection efforts because it is likely to be an unfair debt collection practice. More generally, it is common practice for the terms and conditions of P2P firms to prohibit naming a borrower, potentially causing doing so to be a breach of contract and potentially disclosing confidential information about the business of a borrower. That disclosure, even if completely true and not defamatory could still harm the commercial interests of a borrower even if all it did was say what fine people they are and how it was great that they had always paid on time. Simply, a borrower can in general expect the way they are raising money to be somewhat private. It is usually possible to give names on private forums operated by a provider and also to discuss them here using information that only those who are using a particular platform could use to identify them. For example, a borrower ID, loan ID or summary of characteristics sufficient to identify on a platform could be used here without trouble. You can find more discussion of these and other aspects of the rules as they exist today in the thread discussing them. While no rules are ever perfect the ones here are quite well considered. If you can find cases that you don't think are adequately considered it's not impossible that you could successfully argue that it's better to change the rules to accommodate the case.
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Post by Ton ⓉⓞⓃ on Dec 1, 2015 21:42:31 GMT
Thanks for that james a very useful, informative overview. That's appears to be very much the law but working practically with in it is where the sticky bit comes. One other issue is "jigsaw libel" where no one actual person said anything libelous but the sum of statements by several Posters in a long thread effectively id's and then besmirches them.
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registerme
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Post by registerme on Dec 1, 2015 22:58:03 GMT
One thing I think may not have been mentioned (though we may all tacitly accept it) is that this forum is an enormous help to pretty much all of us who inhabit it. Whether you're a mod of a forum that could, potentially (but hopefully won't) have sticky legal ramifications, or whether you're a director of a not-for profit no revenue no cost no asset company, you want to minimise any hassle.
Not "naming" borrowers isn't that much to ask, is it?
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james
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Post by james on Dec 1, 2015 23:45:58 GMT
That's appears to be very much the law but working practically with in it is where the sticky bit comes. One other issue is "jigsaw libel" where no one actual person said anything libelous but the sum of statements by several Posters in a long thread effectively id's and then besmirches them. Yes and in practice it's good to remember that in spite of legal ethics people can and do bring meritless cases to court. Not being on the fine edge of what is acceptable is quite desirable. Jigsaw identification across sites and media forms is quite an issue. It's actually one thing that I watch out for to avoid people being able to conclusively identify me from my posts, though the potential risks of that have been decreasing over time for a range of reasons. At times I'll post then remove some things later, for example. Or moving back to defamation, as the facts change I'll sometimes go back and edit older posts to reflect the latest situation rather than leaving unchanged the original description, normally only where I think that the commercial implications are significant enough that a meritless case against me might be attempted. When it comes to P2P platforms we do have some protection in theory from the FOS and FCA because firms are not supposed to squelch discussion, even sometimes inaccurate discussion, about their products or conduct. As usual supposed and actual conduct can differ.
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markr
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Post by markr on Dec 2, 2015 13:14:20 GMT
FC has not naming borrowers in it's Ts&Cs, and in the old forum I seem to remember they were quite heavy handed in enforcing it, which is what led to the trend of amusing asterisking of loan titles. Ironic then, that in a recent blog post, readable by non-members www.fundingcircle.com/blog/2015/11/the-ultimate-christmas-gift-guide-part-1/they are encouraging us to buy our Christmas pressies from FC borrowers, with names, amounts borrowed, when and from how many lenders, and links to their websites. And with the promise that they'll "be showcasing each business on Funding Circle’s Twitter, LinkedIn, Facebook, Google+ and Instagram pages" just to make sure as many people as possible know they've borrowed money.
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am
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Post by am on Dec 2, 2015 14:05:24 GMT
FC has not naming borrowers in it's Ts&Cs, and in the old forum I seem to remember they were quite heavy handed in enforcing it, which is what led to the trend of amusing asterisking of loan titles. Ironic then, that in a recent blog post, readable by non-members www.fundingcircle.com/blog/2015/11/the-ultimate-christmas-gift-guide-part-1/they are encouraging us to buy our Christmas pressies from FC borrowers, with names, amounts borrowed, when and from how many lenders, and links to their websites. And with the promise that they'll "be showcasing each business on Funding Circle’s Twitter, LinkedIn, Facebook, Google+ and Instagram pages" just to make sure as many people as possible know they've borrowed money. But I presume that the borrowers have bought in to this - they're presumably treating it as a marketing channel. So it's not the same as identifying a random borrower.
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james
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Post by james on Dec 2, 2015 20:12:17 GMT
... Ironic then, that in a recent blog post, readable by non-members www.fundingcircle.com/blog/2015/11/the-ultimate-christmas-gift-guide-part-1/ ... they are encouraging us to buy our Christmas pressies from FC borrowers, with names, amounts borrowed, when and from how many lenders, and links to their websites. And with the promise that they'll "be showcasing each business on Funding Circle’s Twitter, LinkedIn, Facebook, Google+ and Instagram pages" just to make sure as many people as possible know they've borrowed money. We can appropriately and without concerns mention the firms in that post, Lapland Sack Company, The Stripes Company, Moo Free, Laird Hats, Hackney Brewery and Newton Farm Foods, because we know that FC will have obtained consent from the borrowers before mentioning them in public, freeing us all from the confidentiality obligation over just the name of the company and other details in the post. We also know that the purpose of such things is to maximise mentions and public awareness. The rule here tries to prevent making public information that is not already public. If it's already public it's likely usually to be OK but care still needs to be taken not to add anything that is not in the public material. It's also kind in the post to give sufficient information so that it's easy for the moderators here to know that the mentions are fine, since they are volunteers and time is of value to them as to all of us.
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Post by Ton ⓉⓞⓃ on Dec 2, 2015 21:21:28 GMT
... Ironic then, that in a recent blog post, readable by non-members www.fundingcircle.com/blog/2015/11/the-ultimate-christmas-gift-guide-part-1/ ... they are encouraging us to buy our Christmas pressies from FC borrowers, with names, amounts borrowed, when and from how many lenders, and links to their websites. And with the promise that they'll "be showcasing each business on Funding Circle’s Twitter, LinkedIn, Facebook, Google+ and Instagram pages" just to make sure as many people as possible know they've borrowed money. We can appropriately and without concerns mention the firms in that post, Lapland Sack Company, The Stripes Company, Moo Free, Laird Hats, Hackney Brewery and Newton Farm Foods, because we know that FC will have obtained consent from the borrowers before mentioning them in public, freeing us all from the confidentiality obligation over just the name of the company and other details in the post. We also know that the purpose of such things is to maximise mentions and public awareness. The rule here tries to prevent making public information that is not already public. If it's already public it's likely usually to be OK but care still needs to be taken not to add anything that is not in the public material. It's also kind in the post to give sufficient information so that it's easy for the moderators here to know that the mentions are fine, since they are volunteers and time is of value to them as to all of us. All quite true. Often it's the case that I've redacted a name as someone thinks it's a Borrower, but it's far from clear if they are or are not. So for safety's sake we err on the side of caution removing most business names, Borrower or not. If anyone thinks we've gone too far and a particular name should be re-instated, please just report the post again simply explaining why the redacted detail(s) should be put back. It might take a little while but with a good and legal reason there's every chance it will be reinstated. To give what at the moment seems to be an unhappy example of naming or publicizing a Borrower. There is a school that borrowed from a platform and soon got into difficulties but then found a Trustee who was prepared to redeem the loan and thus save the school from closure only to find that the local media and the BBC were talking about their business difficulties on air/internet. This caused the Trustee to pull out and collapsed the deal. It's now looking that the school will close. In this case I don't think the fact that there was a loan in the background was mentioned, but I would hate for it to be the case that the school had to close for something that we mentioned on here.
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Post by bracknellboy on Dec 2, 2015 21:30:59 GMT
and the forum rules and interpretation of such are meant to take account of that. If a platform puts out a piece of marketing mentioning that company x or y is a borrower and has done so and so with their loan then we are free to repeat such. Since anyone will be acting with reasonable reason to believe that the platform has gained consent etc. etc.
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Post by uncletone on Dec 3, 2015 18:37:02 GMT
A suggestion: since most people like to acronym the heck out of the language, I would have thought it reasonable to use whatever the ID code is of a loan one wishes to identify in a post. If one is discussing a particular Saving Stream loan for instance, "PBL099" would serve very well, and I believe harmlessly. Should the P2P company choose to allow the general public to look up that ID in unprotected web pages that is their choice. I would far rather see such IDs used here rather than clumsy "B*********s H***l F***m S********t" type references. I am assuming that such IDs are used across the board. I do not know.They are on the five sites I engage. It has been said that it is alright to use borrowers names if such have been published already. I fear the team here is unlikely to want to see a borrower revealed in these forums, and then spend the following week scouring the financial press and the web in general to see if it has already been publicised. I for one will continue to redact when necessary. Note that this post is all In My Humble Opinion (yes, IMHO), and does not necessarily reflect the views of the rest of the admin/moderator team. Selah.
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