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Post by chris on Dec 23, 2015 11:56:46 GMT
Hi all,
Andy Holgate has already been away for a few days and I was officially on holiday from yesterday. Andy's on a strict no contact unless critical policy as he really needs to switch off and recharge his battery after a very long year. I'm in a similar position but slightly more addicted to my laptop / the internet, so will continue to periodically check my email and this forum.
If you need anything, have something you're not happy with, want an official response from AC, etc. please contact customer services as your first port of call. I'll try and keep an eye on thing here but my responses may not be as frequent and it's more likely than usual that I'll miss something if there is a fair bit of activity. If they cannot help you or you do not get an adequate response or you just want to get my attention - please mention me by name or quote me to make sure that I get an email alert. I'll then get back to you when I'm next online.
For the next couple of weeks you're unlikely to be able to get a response from Andy, and even email alerts may get buried under the mountain of emails he'll return to in the new year.
In the mean time I hope everyone has a great Christmas and New Year, and when we return I look forward to sharing with you both an ever increasing flow of deals and some of the ideas and opportunities we've been working on behind the scenes.
Chris
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Post by Butch Cassidy on Dec 23, 2015 12:16:49 GMT
Many thanks for all your hard work over the last year & the whole AC team - forget work until next year & enjoy your new family, as that time is irreplaceable
Wishing you all a very Happy Xmas & even more prosperous New Year
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unmadem
Member of DD Central
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Post by unmadem on Dec 23, 2015 12:25:34 GMT
Thanks for your active participation on the forum over the year chris. However I think you should have a proper holiday and ignore forum till 2016. (Maybe get one of your staff to monitor forum for any crisis.)
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oldgrumpy
Member of DD Central
Posts: 5,087
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Post by oldgrumpy on Dec 23, 2015 12:42:17 GMT
I hope the whole platform staff is allowed to make the most of the break over the last week of the year. Happy Christmas, and a prosperous New Year to all concerned. Having said that, I hope the hamster monitoring the two loans still listed as for drawdown tomorrow has been fed his/her Christmas bonus!
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min
Member of DD Central
Posts: 615
Likes: 182
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Post by min on Dec 23, 2015 16:36:59 GMT
Thanks for your contributions Chris. Have a Merry Christmas and a Happy New Year. Now put that laptop away before Mrs Chris gets the hump. See you in the new year.
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shimself
Member of DD Central
Posts: 2,563
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Post by shimself on Dec 29, 2015 23:56:31 GMT
it's probably me but on the ac website just now there was no login apparent (I had to type /login at the end of the address)
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duck
Member of DD Central
Posts: 2,879
Likes: 6,957
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Post by duck on Dec 30, 2015 7:13:07 GMT
it's probably me but on the ac website just now there was no login apparent (I had to type /login at the end of the address) I had the same 'problem'(just a blank spot where the login should be) just before Christmas, just the once, created a new 'bookmark' and not seen the 'problem' since.
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