bob76
Posts: 103 
Likes: 22
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Post by bob76 on Apr 13, 2016 0:03:25 GMT
I own some loan parts of a defaulted loan, and it has completely disappeared from my dashboard (My loans), as if I have actually never owned anything.
Can't even find the loan on the site, and therefore no updates either.
Very weird and worrying...
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sqh
Member of DD Central
Before P2P, savers put a guinea in a piggy bank, now they smash the banks to become guinea pigs.
Posts: 1,426
Likes: 1,211
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Post by sqh on Apr 13, 2016 1:12:40 GMT
I own some loan parts of a defaulted loan, and it has completely disappeared from my dashboard (My loans), as if I have actually never owned anything. Can't even find the loan on the site, and therefore no updates either. Very weird and worrying... When a loan officially defaults it will move from 'my loans' to the Defaults box on your dashboard. In the Defaults box click on 'See Break Down' and you should find it there. Click on the loan and it should be displayed.
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bob76
Posts: 103
Likes: 22
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Post by bob76 on Apr 13, 2016 5:11:41 GMT
Thanks.
However, where does it say now how much I had invested in that particular loan?
It's very strange that they are removing defaulted loans completely from "my loans"
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sqh
Member of DD Central
Before P2P, savers put a guinea in a piggy bank, now they smash the banks to become guinea pigs.
Posts: 1,426
Likes: 1,211
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Post by sqh on Apr 13, 2016 8:03:02 GMT
Thanks. However, where does it say now how much I had invested in that particular loan? It's very strange that they are removing defaulted loans completely from "my loans" In your default box each loan is listed with the date of last payment, Recovery Probability and amount owed to you.
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Post by rebsrep on Apr 13, 2016 8:11:13 GMT
bob76 sqh is correct. Loans should never disappear from the site entirely. They will either be in your "my loans" section when they are active or in the "defaults" section when they are in our recovery management process. The amount of that loan you own will display on the default screen. If a loan does seem to have disappeared completely this is most likely an error and please either message me on here or email support@rebuildingsociety.com Also at the bottom of almost every page is the "sitemap" click on this then use Ctrl+F to search the list of all pages for the loan name you want.
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