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Post by pauljoanss on May 1, 2016 18:45:41 GMT
I have put some money into the 30 day account and do not understand what happens to the interest payed each month and any capital repayments. The help stuff seems to indicate you can choose what happens to this money but I cannot find the location of any options.
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Post by chris on May 1, 2016 19:17:31 GMT
I have put some money into the 30 day account and do not understand what happens to the interest payed each month and any capital repayments. The help stuff seems to indicate you can choose what happens to this money but I cannot find the location of any options. Bottom left hand corner of the 30DAA investment box on your dashboard has an "On Repayment" option. If you click that you can choose to reinvest capital and / or interest or return it to your cash account.
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Post by pauljoanss on May 1, 2016 19:25:17 GMT
Many thanks, I'm going blind.
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savernake
Member of DD Central
Posts: 174
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Post by savernake on Jun 11, 2017 12:28:26 GMT
On my 30DAA account with the promotional rate, I am unable to change this setting. The system appears to have locked it to 'Withdraw payments'?
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Post by chris on Jun 11, 2017 12:47:08 GMT
On my 30DAA account with the promotional rate, I am unable to change this setting. The system appears to have locked it to 'Withdraw payments'? The promotional rate has ended and no new funds are being accepted. Hence it forcing you to withdraw repayments.
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savernake
Member of DD Central
Posts: 174
Likes: 142
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Post by savernake on Jun 11, 2017 18:04:47 GMT
Thanks for the explanation Chris - makes sense really. So presumably I'll need to re-invest interest payments into the standard 30DAA instead then?
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Post by wiseclerk on Jun 11, 2017 18:21:45 GMT
Does the repayment go to into the cash account in this case?
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savernake
Member of DD Central
Posts: 174
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Post by savernake on Jun 14, 2017 16:56:43 GMT
I emailed Assetz Customer Services for more information. They've replied with the following clarification:
'The 30 Day Promotional Account has now ended and the account has been set to withdraw any payments and interests, which will be paid to your Cash Account. The interest on this account is paid on the 1st day of each month. Therefore your interest will be paid on the 1st July into your Cash Account. Any funds which are in the account for 90 days, will still be accruing the interest of 4.75% until the 90 day period has ended.
Once the account has ended, the funds that you have deposited into the account will automatically go into the 30 Day Standard Access Account and will accrue 4.25%, until the funds have been withdrawn and placed elsewhere.
The account will remain on your Dashboard for 90 days from your last deposit and will disappear from your Dashboard, once the 90 days have ended. You will not be able to deposit any funds in this account during the remaining 90 days.'
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warn
Member of DD Central
Curmudgeon
Posts: 638
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Post by warn on Jun 16, 2017 8:20:01 GMT
So if, 20 days before the end of my 90-day promotion, I give 30 days notice, there will still be 10 days notice to run when the money is transferred to the non-promotional account. Will that remaining notice period stay with those funds and be obeyed, chris?
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Post by chris on Jun 16, 2017 18:29:47 GMT
So if, 20 days before the end of my 90-day promotion, I give 30 days notice, there will still be 10 days notice to run when the money is transferred to the non-promotional account. Will that remaining notice period stay with those funds and be obeyed, chris ? yes
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