Greenwood2
Member of DD Central
Posts: 4,376
Likes: 2,780
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Post by Greenwood2 on Aug 24, 2016 11:09:25 GMT
Bet you opened it quickly though.  |
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Post by stevefindlay on Aug 24, 2016 18:45:48 GMT
paul123 - sorry for the fright! Oversight on our part. Wondered why we had a surprisingly high open rate on our normal newsletter email...
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Brainer
Member of DD Central
Posts: 186 
Likes: 323
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Post by Brainer on Aug 30, 2016 19:49:00 GMT
Trivial point but on the registration page where you can select 'Custom' for 'Capital Deployment Settings', under 'Concentration' you've misspelt 'your' as "yor".
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Post by stevefindlay on Aug 31, 2016 15:30:58 GMT
Trivial point but on the registration page where you can select 'Custom' for 'Capital Deployment Settings', under 'Concentration' you've misspelt 'your' as "yor". - thank you very much! Not trivial at all - much appreciated. Thanks
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Post by mrclondon on Sept 6, 2016 16:43:16 GMT
stevefindlay I am getting seriously fed up with your frequent pestering emails "BondMason account information. We have yet to receive your opening investment." to the point I'm now more likely to ask you to close the account to hopefully stop the emails than send you any money. Hard sell tactics doesn't work with me, it is a major turn off.
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treeman
Member of DD Central
Posts: 1,026
Likes: 557
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Post by treeman on Sept 6, 2016 17:01:23 GMT
I may just be being a plank but ............... ........... can't see/find any link on site leading to the getting of a Tax Statement ? Assuming there isn't one (yet?) - stevefindlay - are there any plans to make Tax Statements available to investors in the future? Obviously no rush just yet ! |
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Post by stevefindlay on Sept 6, 2016 19:14:36 GMT
stevefindlay I am getting seriously fed up with your frequent pestering emails "BondMason account information. We have yet to receive your opening investment." to the point I'm now more likely to ask you to close the account to hopefully stop the emails than send you any money. Hard sell tactics doesn't work with me, it is a major turn off. I believe the current set-up sends 4-5 reminder emails over the first 60 days for a new account, who hasn't yet wired funds. All emails should have an "unsubscribe" link at the bottom, which will stop you from receiving any further emails - please let me know if not.
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Post by stevefindlay on Sept 6, 2016 19:17:24 GMT
I may just be being a plank but ............... ........... can't see/find any link on site leading to the getting of a Tax Statement ? Assuming there isn't one (yet?) - stevefindlay - are there any plans to make Tax Statements available to investors in the future? Obviously no rush just yet ! As paul123 notes; all clients get an automated tax statement the day after year end. If you need statements for other period (e.g. if you have invested through a Company); then please drop us a line and we can help provide the information you require. We do plan to build the flexible tax reporting widget; but it's not a priority right now.
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Post by mrclondon on Sept 6, 2016 19:20:52 GMT
stevefindlay I am getting seriously fed up with your frequent pestering emails "BondMason account information. We have yet to receive your opening investment." to the point I'm now more likely to ask you to close the account to hopefully stop the emails than send you any money. Hard sell tactics doesn't work with me, it is a major turn off. I believe the current set-up sends 4-5 reminder emails over the first 60 days for a new account, who hasn't yet wired funds. All emails should have an "unsubscribe" link at the bottom, which will stop you from receiving any further emails - please let me know if not. Sorry ... there is no unsubscribe link on those emails.
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Post by stevefindlay on Sept 6, 2016 20:03:30 GMT
I believe the current set-up sends 4-5 reminder emails over the first 60 days for a new account, who hasn't yet wired funds. All emails should have an "unsubscribe" link at the bottom, which will stop you from receiving any further emails - please let me know if not. Sorry ... there is no unsubscribe link on those emails. In which case, I apologise - and we will review all automated emails to ensure they have an unsubscribe link first thing in the morning.
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rick24
Member of DD Central
Posts: 244
Likes: 138
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Post by rick24 on Sept 7, 2016 8:40:01 GMT
I can't immediately see a way to withdraw a cash lump sum (e.g. from uninvested money or accumulated interest payments sitting in the account) if required.
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Post by stevefindlay on Sept 7, 2016 20:10:48 GMT
I can't immediately see a way to withdraw a cash lump sum (e.g. from uninvested money or accumulated interest payments sitting in the account) if required. Underneath your main balance number (top left corner of dashboard) please click the grey "Withdraw" button. This will lead you to the correct page to liquidate or withdraw funds.
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rick24
Member of DD Central
Posts: 244
Likes: 138
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Post by rick24 on Sept 8, 2016 8:10:03 GMT
Thanks very much Steve. I couldn't see for looking. |
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pauls
Posts: 68
Likes: 36
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Post by pauls on Oct 4, 2016 16:19:12 GMT
Im really pleased with Bondmason so far however I feel one really needed improvement is faster bank payments. Can we get a quicker bank input/output please?
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dermot
Member of DD Central
Posts: 863
Likes: 517
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Post by dermot on Oct 5, 2016 9:32:46 GMT
Im really pleased with Bondmason so far however I feel one really needed improvement is faster bank payments. Can we get a quicker bank input/output please? Indeed! I moved a couple of hundred in yesterday mid-afternoon but still not showing in my account. Any thoughts on getting your cash input speed a bit faster stevefindlay ? I'm fairly sure it is not my bank, as transfers to - eg - Collateral generally go across in 5 minutes or so - though some other platforms are slower.
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