09dolphin
Member of DD Central
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Post by 09dolphin on Sept 2, 2016 16:02:15 GMT
Deposited a small amount at 1246 hours (according to my bank) using the quick transfer function.
FS deny receiving any deposit despite checking "3 times". They assert that no deposit tracker was completed. My bank have confirmed that the money was transferred at Lunchtime. I seem to recall completing a deposit transfer although I would not be prepared to swear in court I did so but FS assert no deposit was received despite checking 3 times.
As the money was transferred it seems improbable that FS have not received the money, although I can accept they weren't aware of the receipt until I phoned. What I cannot believe is that "lily" checked 3 times and there had been no money transfer.
I wonder about the honesty of this site.
Obviously I will now be withdrawing all the money I have invested as they are not exactly honest in their dealings with investors.
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09dolphin
Member of DD Central
Posts: 638
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Post by 09dolphin on Sept 2, 2016 16:10:29 GMT
WOW. Just checked again and guess what - my account now shows the money deposited in my account.
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Neil_P2PBlog
P2P Blogger
Use @p2pblog to tag me :-)
Posts: 355
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Post by Neil_P2PBlog on Sept 2, 2016 16:33:09 GMT
I think it's just due to their manual process to check deposits. Sometimes it gets done in a few minutes and other times more than a few hours. I trust them :-)
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Post by eascogo on Sept 2, 2016 16:34:59 GMT
Deposited a small amount at 1246 hours (according to my bank) using the quick transfer function.
FS deny receiving any deposit despite checking "3 times". They assert that no deposit tracker was completed. My bank have confirmed that the money was transferred at Lunchtime. I seem to recall completing a deposit transfer although I would not be prepared to swear in court I did so but FS assert no deposit was received despite checking 3 times.
As the money was transferred it seems improbable that FS have not received the money, although I can accept they weren't aware of the receipt until I phoned. What I cannot believe is that "lily" checked 3 times and there had been no money transfer.
I wonder about the honesty of this site.
Obviously I will now be withdrawing all the money I have invested as they are not exactly honest in their dealings with investors. 09dolphin it looks like you didn't fill up the deposit tracker. Further there might be some problem with the reference shown with the transfer meaning FS is unable to track the deposit as your own. To query the honesty of FS is ludicrous and a step too far. No doubt the problem will turn out to be straightforward.
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Post by mrclondon on Sept 2, 2016 17:12:09 GMT
I seem to recall completing a deposit transfer although I would not be prepared to swear in court I did
If at the time you made that post you had checked the My Activity page www.fundingsecure.com/myaccount/activity , you would have been able to see in the top section "Pending Bank Transfers" whether you had actually made a deposit tracker request. IIRC FS have said they reconcile bank transfers received with out a matching deposit tracker request (i.e. missing, wrong amount, wrong reference etc) once a day in the evening.
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ashtondav
Member of DD Central
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Post by ashtondav on Sept 2, 2016 17:19:13 GMT
Hope you didn't withdraw all your money and report FS to the cops in the few minutes between your first and second post!
For Gawds sake...
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fp
Posts: 1,008
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Post by fp on Sept 3, 2016 9:10:43 GMT
Oh my, I hope you managed to find all the toys you threw on the floor....
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JamesFrance
Member of DD Central
Port Grimaud 1974
Posts: 1,323
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Post by JamesFrance on Sept 10, 2016 13:34:38 GMT
I would just like to say that I am new to FS. I made 3 transfers in 3 days including today (Saturday) and all were credited to my account within minutes.
I am very impressed.
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mikes1531
Member of DD Central
Posts: 6,453
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Post by mikes1531 on Sept 10, 2016 14:17:03 GMT
Now 3 hours since I did my faster transfer, just checked and......NADA. ?pot luck With a process that requires a manual crosscheck, things are bound to be slower at the weekend. @leopardcat: You did submit a Deposit Tracker, didn't you?
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n
Member of DD Central
Yet another Nick
Posts: 882
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Post by n on Sept 10, 2016 15:16:32 GMT
IIRC I have noticed that weekend deposits are credited quickly if a new loan is about to be launched, otherwise, I get the impression, it is when they return to the office.
Recently there was a small loan announced with very little notice and they actually delayed the launch a few minutes otherwise my money would have arrived too late.
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kermie
Member of DD Central
Posts: 691
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Post by kermie on Oct 1, 2016 10:05:23 GMT
IIRC I have noticed that weekend deposits are credited quickly if a new loan is about to be launched, otherwise, I get the impression, it is when they return to the office. Recently there was a small loan announced with very little notice and they actually delayed the launch a few minutes otherwise my money would have arrived too late. Grump grump grump. 4 loans launched at 11am this morning (Saturday), and not a deposit in sight! Waste of my Saturday morning!
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huxs
Member of DD Central
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Post by huxs on Oct 1, 2016 11:01:48 GMT
Snap, if you are going to release loans on Saturday have someone in the office who can process deposits ?!?
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bg
Member of DD Central
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Post by bg on Oct 1, 2016 11:15:30 GMT
Snap, if you are going to release loans on Saturday have someone in the office who can process deposits ?!? I deposited £5k 10 mins ago and it's in my account already..
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kermie
Member of DD Central
Posts: 691
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Post by kermie on Oct 1, 2016 11:18:57 GMT
Deposits appear to now being getting processed. Only an hour too late - I missed out on 2 of the 4 loans I was interested in.
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