mikeb
Posts: 1,072
Likes: 472
|
Post by mikeb on Jun 26, 2014 18:02:39 GMT
Any update on cashback payments AC? Staffy loan drew down earlier today, Scottish prop a few days ago but still no payments!! And Yorkshire, that's been "about to pay cashback" due to drawdown delays a few times now ...
|
|
j
Member of DD Central
Penguins are very misunderstood!
Posts: 2,188
Likes: 540
|
Post by j on Jun 26, 2014 19:53:04 GMT
Any update on cashback payments AC? Staffy loan drew down earlier today, Scottish prop a few days ago but still no payments!! And Yorkshire, that's been "about to pay cashback" due to drawdown delays a few times now ... I appreciate andrewholgate (or someone on his behalf) recently intimated cashback will be paid upon drawdown but, since this doesn't seem to be the case for a number of loans that have drawn down so far, can we have some further clarification or definite timeline please?
|
|
|
Post by pepperpot on Jun 26, 2014 20:03:39 GMT
I think he meant when all qualifying loans are drawndown. Which makes it a bit sticky given Redr*th is one of them. And possibly WSM but can't remember the timing with that one. When the cashback fanfare finally arrives with a 'tadaaaa' it might be met with a few "about time's" rather than "oh thankyou's" Edit: Just checked WSM's rejected bids and there's a pile from 1st - 4th April so they would qualify.
|
|
j
Member of DD Central
Penguins are very misunderstood!
Posts: 2,188
Likes: 540
|
Post by j on Jun 26, 2014 20:24:46 GMT
I think he meant when all qualifying loans are drawndown. If that is the case then it will be be one very looooooooooooooooong wait
|
|
|
Post by Ton ⓉⓞⓃ on Jun 27, 2014 17:22:47 GMT
I think he meant when all qualifying loans are drawndown. If that is the case then it will be be one very looooooooooooooooong wait AH didn't use the word all but that's the way I took it. They said at the time only one payment would be made, so it wouldn't be paid in dribs and drabs. So it's all in one big hit. I've no idea what I'm due...
|
|
|
Post by cyrilmadrid on Jul 9, 2014 20:19:18 GMT
Not sure I understand how the cashback promised in April actually is being paid (actually I have not received any April related cashback yet) :
- if the criteria is to pay when the loan is drawndown, but you could also gain cashback by buying units on the secondary market, when will this cashback be paid, considering that by definition, drawdown has already taken place (for example I bought some Epping on April 3rd, haven't received anything) - I had for example some Bur* Wi*, which drewdown 16th May...haven't received any cashback yet - since there was a scale rebating a larger percentage if you invested more than 10k, which I did, when loan X draws down, do you consider the rest of loans not drawn down yet to determine which % I am due to receive ?
|
|
|
Post by Ton ⓉⓞⓃ on Jul 9, 2014 21:14:36 GMT
Not sure I understand how the cashback promised in April actually is being paid (actually I have not received any April related cashback yet) : - if the criteria is to pay when the loan is drawndown, but you could also gain cashback by buying units on the secondary market, when will this cashback be paid, considering that by definition, drawdown has already taken place (for example I bought some Epping on April 3rd, haven't received anything) - I had for example some Bur* Wi*, which drewdown 16th May...haven't received any cashback yet - since there was a scale rebating a larger percentage if you invested more than 10k, which I did, when loan X draws down, do you consider the rest of loans not drawn down yet to determine which % I am due to receive ? I'm just about to go to bed but so far AC seem to be sticking with what they laid down Here i.e. One payment for all April Birthday cash-back, but to add confusion there are other loan specific cash-backs to compensate for drawing delays... Altho' I'm not aware of these being paid either just yet.
|
|
|
Post by cyrilmadrid on Jul 9, 2014 21:36:50 GMT
Thanks, Ton ⓉⓞⓃ, I had understood it was paid once each loan had drawndown.
|
|
mikes1531
Member of DD Central
Posts: 6,453
Likes: 2,320
|
Post by mikes1531 on Jul 11, 2014 13:19:49 GMT
With no loans from the cashback period still proceeding toward drawdown, it seems that the issue of when to make the cashback payout boils down to how to deal with bids placed on loans that were live during the cashback offer but subsequently reverted to pre-bid status and eventually might be resurrected and proceed.
I think there are three of those -- WSM, Aber, and Redr. If the cashback payout is delayed until those either draw down or are declared irrevocably dead, it may be some considerable time before the cashback payout is made and AC would end up with a lot of unhappy lenders -- who were hoping to use the money for their summer hols? At the moment, the pre-bids on these three loans are £200k, £230k and £246k, respectively, for a total of £676k. I haven't a clue how that compares with the total amount of bids lenders had placed for those loans at the time they reverted to pre-bid status, but it's probably not too far wrong. If the average lender qualified for 0.75% cashback, then there'd be about £5k of cashback tied up in those loans.
Perhaps in the interest of keeping this April cashback from dragging on further, AC would be willing to make the cashback payments as if those three loans had drawn down, and do that now. If the £5k cost estimate is roughly correct, that would be a small price to pay to keep everyone happy. And if any of the three loans actually do come back to life and draw down then the extra cost of an early payout would be reduced considerably.
|
|
j
Member of DD Central
Penguins are very misunderstood!
Posts: 2,188
Likes: 540
|
Post by j on Jul 11, 2014 14:48:16 GMT
I think AC should have paid the cashback by now. Considering that no clear & direct answer is yet to be given by AC on when drawdown on belated loans can happen (not their fault, but not ours either), they should have done the gracious gesture of paying out on each drawn down loan on an individual basis. This way is a lot fairer on members who pledged their cash on the pretense that cash will be earned within a reasonable time frame, and it is certainly beyond that now considering a 1/3rd of July is past us.
A leaf should be taken out by AC from saving stream who deal with their cash back promises promptly & on an individual loan basis, which is very frustrating as I have a lot of goodwill for AC but it can't last forever.
|
|
mikes1531
Member of DD Central
Posts: 6,453
Likes: 2,320
|
Post by mikes1531 on Jul 11, 2014 15:15:47 GMT
I think AC should have paid the cashback by now. Considering that no clear & direct answer is yet to be given by AC on when drawdown on belated loans can happen (not their fault, but not ours either), they should have done the gracious gesture of paying out on each drawn down loan on an individual basis. This way is a lot fairer on members who pledged their cash on the pretense that cash will be earned within a reasonable time frame, and it is certainly beyond that now considering a 1/3rd of July is past us. A leaf should be taken out by AC from saving stream who deal with their cash back promises promptly & on an individual loan basis, which is very frustrating as I have a lot of goodwill for AC but it can't last forever. I'm not convinced that doing the cashback on a per loan basis is the best idea. Aside from the complications of increasing the number of payments required by an order of magnitude, the tiered nature of the cashback offer means AC have to look at each lender's 'big picture' in order to determine what level of cashback they've qualified for. And what to do about lenders where inclusion of their bids for the loans now in limbo would entitle them to a higher cashback category? Maybe a compromise would be to calculate the cashback tier based on all bids -- including limbo loans -- and then apply that to bids excluding limbo loans. That way AC could make a single payment per lender now. Then, if any of the limbo loans come back to life, further payments could be made when those draw down. That, however, does nothing for lenders' money that was tied up for long periods in the limbo loans, so I still think that making the payouts now as if the limbo loans had drawn down would be the most satisfactory solution. It also has the advantage of allowing the matter to be dealt with once and for all -- and now.
|
|
mikeb
Posts: 1,072
Likes: 472
|
Post by mikeb on Jul 11, 2014 17:40:14 GMT
A leaf should be taken out by AC from saving stream who deal with their cash back promises promptly & on an individual loan basis, which is very frustrating as I have a lot of goodwill for AC but it can't last forever. And a similar looking leaf from FC, who calculate and apply cashbacks on loans as soon as they draw down. The IT team seem to be required to manually calculate and apply cashbacks at AC, as if it was never intended to be part of the system. (I can't believe that would be the case!) Look at the Q&A on Yorkshire, for example.
|
|
mikes1531
Member of DD Central
Posts: 6,453
Likes: 2,320
|
Post by mikes1531 on Jul 11, 2014 19:59:43 GMT
A leaf should be taken out by AC from saving stream who deal with their cash back promises promptly & on an individual loan basis, which is very frustrating as I have a lot of goodwill for AC but it can't last forever. And a similar looking leaf from FC, who calculate and apply cashbacks on loans as soon as they draw down. The IT team seem to be required to manually calculate and apply cashbacks at AC, as if it was never intended to be part of the system. (I can't believe that would be the case!) Look at the Q&A on Yorkshire, for example. I take the point that cashback calculations and payments should be automated at AC as they seem to be elsewhere... ...but I still maintain that the tiered nature of the recent AC offer made paying cashback as each loan is drawn down more difficult -- which isn't to say that the calculations couldn't be automated.
|
|
|
Post by chris on Jul 11, 2014 22:13:32 GMT
And a similar looking leaf from FC, who calculate and apply cashbacks on loans as soon as they draw down. The IT team seem to be required to manually calculate and apply cashbacks at AC, as if it was never intended to be part of the system. (I can't believe that would be the case!) Look at the Q&A on Yorkshire, for example. I take the point that cashback calculations and payments should be automated at AC as they seem to be elsewhere... ...but I still maintain that the tiered nature of the recent AC offer made paying cashback as each loan is drawn down more difficult -- which isn't to say that the calculations couldn't be automated. Traditional cashback which is offerred on a per loan basis up front like on the other platforms is supported and handled automatically, it's just never been a particularly powerful motivator for our lender base and so we've favoured other methods of encouraging lending. The ad hoc cashback offers for delayed drawdowns or for this special offer are manually handled at the moment.
|
|
j
Member of DD Central
Penguins are very misunderstood!
Posts: 2,188
Likes: 540
|
Post by j on Jul 11, 2014 22:41:22 GMT
All points of view may have their merits & the right for various opinions to be voiced. It still remains though that the cash back window is now encroaching into the unreasonable & AC should have found a solution excluding late drawdown & paying for those that have drawn down. Investors supported the promotion in good faith but that hasn't been reciprocated in this instance so far.
I, for one, won't support a similar offer in the same vigor as the last & wouldn't be surprised if many fellow investors won't get duped by the extra part % on offer if this is how long it take to pay out....sorry, we're still waiting!
|
|