lobster
Member of DD Central
Posts: 636 
Likes: 467
|
Post by lobster on Sept 19, 2016 7:13:50 GMT
I've made a couple of purchases and two sales this morning. No problem with the purchases, but with the two sales, although they have actually sold, (ie. no longer showing up under "available loans") they are still showing up under my "selling loanparts" tab, and the cash for the sales has not been credited to my "available funds" ?? Just wonder if anyone else is experiencing similar problems with sales this morning  Thanks. If one of those is PBL 128 then the problem is noted here, where there is a reported invisible sales queue of £1239 for that loan. Thanks, yes, one of the sales was for indeed for PBL128 , and the other was for PBL095. Unfortunately your link didn't work for me , but I'll have a hack around the forum and see if I can sort this out
|
|
star dust
Member of DD Central
Posts: 2,998
Likes: 3,531
|
Post by star dust on Sept 19, 2016 8:05:41 GMT
Hope you found it lobster , but in any event you will now as I have merged your thread with this one  . Problem still not fixed at SS Towers though, that PBL128 hidden £1,239.00 sales Q is still there  |
|
lobster
Member of DD Central
Posts: 636
Likes: 467
|
Post by lobster on Sept 19, 2016 8:57:59 GMT
Thanks - I phoned SS and they have sorted out the problem for me personally, but I strongly suspect the underlying issue still exists, and that this will keep re-occurring for others until SS get to the bottom of it.  |
|
bababill
Member of DD Central
Posts: 529
Likes: 245
|
Post by bababill on Sept 19, 2016 9:28:35 GMT
Anyone know what would happen if I try to sell part of loan PBL128? Their is still is the hidden queue.
Would this 'kickstart' the transactions or just mess things up more?
|
|
lobster
Member of DD Central
Posts: 636
Likes: 467
|
Post by lobster on Sept 19, 2016 9:40:47 GMT
Anyone know what would happen if I try to sell part of loan PBL128? Their is still is the hidden queue. Would this 'kickstart' the transactions or just mess things up more? Well I sold some PBL128 a couple of days ago without any problem. However I tried to sell some more this morning and encountered "the problem". To be fair, once I phoned SS , they sorted it out promptly. The sale this morning did happen - but it wasn't updating correctly in my account.
|
|
puffin
Member of DD Central
Posts: 87
Likes: 26
|
Post by puffin on Sept 19, 2016 9:50:44 GMT
I sold some PBL128 yesterday morning. Encountered the same issue as reported on this thread, the amount was still showing up on my selling loans when the SM showed it clear. Hours later, after lunch, it was still a 'selling loan' so I cancelled it, then decided I wanted to sell it anyway, so put it back for sale. Again nothing showing on the SM.
In the evening I signed into SS and it had really been sold and money showed up in my account
My take: Be patient, it can sort itself out.
|
|
treeman
Member of DD Central
Posts: 1,026
Likes: 557
|
Post by treeman on Sept 20, 2016 8:16:48 GMT
I notice the invisible queue on PBL128 is still there - none showing on SM but when I tried listing a part there's a Q of £1239 still .......... It's one of my likely candidates for a trim later - but in the interests of simplicity I'll give it a miss  Is anyone aware of any other PBLs similarly afflicted ? Or heard any more from savingstream WRT the issue ? |
|
bababill
Member of DD Central
Posts: 529
Likes: 245
|
Post by bababill on Sept 20, 2016 8:53:50 GMT
I sold two lots of PBL128 yesterday. Was bit erratic and weirdly not showing up etc. Basically I followed Puffins advice above and was patient for a few hours and it sorted itself out.
|
|
|
|
Post by portlandbill on Sept 20, 2016 11:24:44 GMT
I've been noticing lots of delay when buying and selling, particularly with email conformation delays, and also that I can't cancel some sales for no apparent reason. usually sorts itself out after a few hours
|
|
mikes1531
Member of DD Central
Posts: 6,453
Likes: 2,320
|
Post by mikes1531 on Sept 20, 2016 14:15:13 GMT
I sold two lots of PBL128 yesterday. Was bit erratic and weirdly not showing up etc. Basically I followed Puffins advice above and was patient for a few hours and it sorted itself out. I've been noticing lots of delay when buying and selling, particularly with email conformation delays, and also that I can't cancel some sales for no apparent reason. usually sorts itself out after a few hours I really don't think the system is 'sorting itself out' after a few hours. What I expect is happening is that during that time some other SS investor has put some of their parts up for sale. Those new parts offered have gone into the loan's £1239 black hole limbo and pushed the parts offered earlier into the live SM.
|
|
|
|
Post by portlandbill on Sept 20, 2016 14:24:19 GMT
I sold two lots of PBL128 yesterday. Was bit erratic and weirdly not showing up etc. Basically I followed Puffins advice above and was patient for a few hours and it sorted itself out. I've been noticing lots of delay when buying and selling, particularly with email conformation delays, and also that I can't cancel some sales for no apparent reason. usually sorts itself out after a few hours I really don't think the system is 'sorting itself out' after a few hours. What I expect is happening is that during that time some other SS investor has put some of their parts up for sale. Those new parts offered have gone into the loan's £1239 black hole limbo and pushed the parts offered earlier into the live SM. Possibly, but I've not been buying or selling PBL128 so it's something more general than just that loan
|
|
lobster
Member of DD Central
Posts: 636
Likes: 467
|
Post by lobster on Sept 20, 2016 16:15:34 GMT
I don't think it ".... sorts itself out in a few hours" either. I think its much more likely that some other SS investor (who quite possibly doesn't have a clue about this forum) , encounters the same problem and either phones or emails SS. SS in turn react to this other lender by sorting out the problem - but so far SS have only ever sorted in out on a temporary basis  |
|
fp
Posts: 1,008
Likes: 853
|
Post by fp on Sept 20, 2016 17:01:54 GMT
According to SS, the "issue is currently under investigation"
|
|
nick
Member of DD Central
Posts: 1,056
Likes: 825
|
Post by nick on Sept 22, 2016 6:51:57 GMT
would be interesting to know if the loans are available if you go to live loans and select the loan. when there are available parts, then this could result in an interesting buying opportunity/strategy, but time consuming. When this issue occurs no availability is shown on the 'available loans' tab or as 'remaining' on the specific loan page so I assume both have the same source data.
|
|
nick
Member of DD Central
Posts: 1,056
Likes: 825
|
Post by nick on Sept 22, 2016 7:01:40 GMT
I sold two lots of PBL128 yesterday. Was bit erratic and weirdly not showing up etc. Basically I followed Puffins advice above and was patient for a few hours and it sorted itself out. I've been noticing lots of delay when buying and selling, particularly with email conformation delays, and also that I can't cancel some sales for no apparent reason. usually sorts itself out after a few hours I really don't think the system is 'sorting itself out' after a few hours. What I expect is happening is that during that time some other SS investor has put some of their parts up for sale. Those new parts offered have gone into the loan's £1239 black hole limbo and pushed the parts offered earlier into the live SM. This is exactly what is happening. I observed that when I listed a new loan part it shunted my previously invisible loan parts into the limelight which I was then able to cancel leaving my recently listed loan parts in the twilight zone. Go to know going forward as this issue seems to sporadically reoccur.
|
|
. Problem still not fixed at SS Towers though, that PBL128 hidden £1,239.00 sales Q is still there 
