n
Member of DD Central
Yet another Nick
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Post by n on Oct 26, 2016 7:29:37 GMT
What email? What new loans? I have looked 2 or 3 times today including just now and cannot see anything new. Perhaps I am not navigating correctly. I click the logo at top left to see the loans for sale. First email was at 14:09 today :- Great news. A new investment has been listed on the Lendinvest platform: Name: S***** G******, Winchester, S*** Tranche: A & B Annualised Return: 6.25% & 7.25% Scheduled End Date: 23/10/2017 Second was at 14:32 :- Great news. A new investment has been listed on the Lendinvest platform: Name: C***** H***, Canterbury, C** Tranche: A Annualised Return: 6% Scheduled End Date: 23/10/2017 The second one seemed to sell out very quickly - even I lost out and I'm usually quick off the mark. Clicking the logo takes you to the "Invest" menu option - so you are looking in the right place. They might be going so quickly because there's been so few new loans of late and they've not been that large either. Churchill, for exampl,e was for only £160,000. Thank you carol167 . I have not had any email from them since 17 Oct. Went to check my profile to see if I was unsubscribed and, surprise surprise, it can't be done. You have to contact them to change anything. So I have emailed them. Edit: As I was writing this George from LendInvest has replied saying that I have been added to the list. Wow, that was quick.
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Kyrios
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Post by Kyrios on Oct 31, 2016 11:48:36 GMT
I know this is difficult for people to acknowledge they're wrong, especially when they've thrown effort and money into something. But dear Lendinvest, your new website is just wrong. It's slow, it's messy, it does not add anything. I know I (and other users) will be accused of resistance to change. But of course, we are resistant to change when it makes no sense. Just scrap this new website, come back to what it was : lean, simple, efficient. Stop listening to dodgy consultants. Just listen to your clients.
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Post by annrosehorse on Nov 1, 2016 14:51:03 GMT
Lendinvest, I would like to see all my loans in spreadsheet format and sort on end date.
Is there any method to sort on end of loan date at the moment please? thanks
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Post by slumberingaccountant on Nov 1, 2016 19:37:28 GMT
Just seen a small positive ! Now the emails about repayments (yes LI do sent them, most other sites i use do not) tell you that a loan has repaid ( no amount or interest rate though) rather than telling you that it will repay overnight.
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Post by carol167 on Nov 1, 2016 20:42:21 GMT
Nope, I didn't get the repayment email presumably sent out earlier today. I can see from the now available amount in my account that the loan that was supposed to repay today has. No email though.
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shimself
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Post by shimself on Nov 2, 2016 9:49:43 GMT
I know this is difficult for people to acknowledge they're wrong, especially when they've thrown effort and money into something. But dear Lendinvest, your new website is just wrong. It's slow, it's messy, it does not add anything. I know I (and other users) will be accused of resistance to change. But of course, we are resistant to change when it makes no sense. Just scrap this new website, come back to what it was : lean, simple, efficient. Stop listening to dodgy consultants. Just listen to your clients. I've had an email which puts a different gloss on the change. To explain, we rebuilt our platform from scratch internally. The previous version of the platform was built for us by a third party which made it very difficult to update, make changes and add new features. Although the new version of the platform is more basic in some of the features provided it does mean that we can build on it far easier than before. We are currently collating feedback from our customers before deciding what to build next in the platform.
To translate - they felt the supplier was overcharging for changes. They thought they could do better in house (the boss got sold a pup, or maybe it was his mates or family or something). To comment further. It's full of glaring holes, like everyone has told them. Deciding what to build next is a desparate attempt at gloss. Fixing it would seem obvious. I suspect they don't have the skills.
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Post by carol167 on Nov 2, 2016 10:00:49 GMT
Nope, I didn't get the repayment email presumably sent out earlier today. I can see from the now available amount in my account that the loan that was supposed to repay today has. No email though. I lie. I've checked my ISP's tracking list and it's been rejected. Reason : JunkMail rejected - o1.24nn.shared.sendgrid.net [167.89.100.237]:17218 is in an RBL, see Blocked - see www.spamcop.net/bl.shtml?167.89.100.237
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upland
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Post by upland on Nov 2, 2016 10:03:49 GMT
I lie. I've checked my ISP's tracking list and it's been rejected. Reason : JunkMail rejected - o1.24nn.shared.sendgrid.net [167.89.100.237]:17218 is in an RBL, see Blocked - see www.spamcop.net/bl.shtml?167.89.100.237I find its not uncommon for some LI emails to end up in my spam folder sporadically , I have no idea why.
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Post by carol167 on Nov 2, 2016 10:05:49 GMT
I know this is difficult for people to acknowledge they're wrong, especially when they've thrown effort and money into something. But dear Lendinvest, your new website is just wrong. It's slow, it's messy, it does not add anything. I know I (and other users) will be accused of resistance to change. But of course, we are resistant to change when it makes no sense. Just scrap this new website, come back to what it was : lean, simple, efficient. Stop listening to dodgy consultants. Just listen to your clients. I've had an email which puts a different gloss on the change. To explain, we rebuilt our platform from scratch internally. The previous version of the platform was built for us by a third party which made it very difficult to update, make changes and add new features. Although the new version of the platform is more basic in some of the features provided it does mean that we can build on it far easier than before. We are currently collating feedback from our customers before deciding what to build next in the platform.
To translate - they felt the supplier was overcharging for changes. They thought they could do better in house (the boss got sold a pup, or maybe it was his mates or family or something). To comment further. It's full of glaring holes, like everyone has told them. Deciding what to build next is a desparate attempt at gloss. Fixing it would seem obvious. I suspect they don't have the skills. I sympathise with them. I really do. Had similar battles at my old work place between in-house v commissioned websites. In my opinion you can't beat in-house BUT you MUST get people who actually know what they are doing. No one would have scope'd a project of this importance to the company in such a poor way. It's as much the project managers fault (assuming there was one) as it is those who coded it.
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upland
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Post by upland on Nov 2, 2016 10:08:12 GMT
I know this is difficult for people to acknowledge they're wrong, especially when they've thrown effort and money into something. But dear Lendinvest, your new website is just wrong. It's slow, it's messy, it does not add anything. I know I (and other users) will be accused of resistance to change. But of course, we are resistant to change when it makes no sense. Just scrap this new website, come back to what it was : lean, simple, efficient. Stop listening to dodgy consultants. Just listen to your clients. I've had an email which puts a different gloss on the change. To explain, we rebuilt our platform from scratch internally. The previous version of the platform was built for us by a third party which made it very difficult to update, make changes and add new features. Although the new version of the platform is more basic in some of the features provided it does mean that we can build on it far easier than before. We are currently collating feedback from our customers before deciding what to build next in the platform.
To translate - they felt the supplier was overcharging for changes. They thought they could do better in house (the boss got sold a pup, or maybe it was his mates or family or something). To comment further. It's full of glaring holes, like everyone has told them. Deciding what to build next is a desparate attempt at gloss. Fixing it would seem obvious. I suspect they don't have the skills. Worrying - think about the much bigger bits of the website that you cannot see , all the back end stuff that does the work. Recall that it falls over now when they put new loans up for sale. If that has problems then it may be a good idea to keep an especially vigilant eye on your account totals etc.
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Post by carol167 on Nov 2, 2016 10:25:44 GMT
I've had an email which puts a different gloss on the change. To explain, we rebuilt our platform from scratch internally. The previous version of the platform was built for us by a third party which made it very difficult to update, make changes and add new features. Although the new version of the platform is more basic in some of the features provided it does mean that we can build on it far easier than before. We are currently collating feedback from our customers before deciding what to build next in the platform.
To translate - they felt the supplier was overcharging for changes. They thought they could do better in house (the boss got sold a pup, or maybe it was his mates or family or something). To comment further. It's full of glaring holes, like everyone has told them. Deciding what to build next is a desparate attempt at gloss. Fixing it would seem obvious. I suspect they don't have the skills. Worrying - think about the much bigger bits of the website that you cannot see , all the back end stuff that does the work. Recall that it falls over now when they put new loans up for sale. If that has problems then it may be a good idea to keep an especially vigilant eye on your account totals etc. I spent most of Sunday morning modifying my spreadsheet that lists all the loans I'm in (currently 148) to check accuracy / add in the expected end date and correct name/location (now that they've all changed). So far I can't find any errors so fingers crossed the back end accuracy is spot on. It's far easier to fix the user facing interface. So I guess that's a positive ;-) As long as the interest each month matches or exceeds my spreadsheet prediction - I'll be happy. At least I now have an accurate average investment percentage (7.12%) like we used to have and I can tell what is supposed to be paid back and when. Have just whitelisted their email sending addresses so hopefull I'm all set now. PS. Restricting the "Your Investment" list to only list 10 items and have the paging/next buttons at the bottom (so you first have to scroll all the way down) which itself shows you only 2 pages to jump to - is one of the best ways to annoy your user. You try getting to page 7, 8, 9 etc... when going through the list. And who on earth uses up a 3rd of the screen real estate with your logo/banner ??
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Steerpike
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Post by Steerpike on Nov 8, 2016 10:09:17 GMT
My portfolio is presenting in ascending repayment date, which is useful and I think was not the case until recently.
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upland
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Post by upland on Nov 8, 2016 14:34:19 GMT
My portfolio is presenting in ascending repayment date, which is useful and I think was not the case until recently. So it is. I agree it must have been quite recent as I was looking at that 'problem' a few days ago. Useful. And I think its possible to open up more than one tab in the browser with relative ease now.
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Steerpike
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Post by Steerpike on Nov 9, 2016 19:41:34 GMT
Instead of the portfolio having two checkboxes for Active and Repaid defaulting to both ticked there are now two radio buttons defaulting to Active.
Another small but welcome improvement.
It appears that LI is (perhaps meekly and) quietly picking the low hanging fruit before, we hope, moving on to other matters such as the CSV/EXCEL download and user maintainable profile preferences such as email notification.
Perhaps, in the future, they will show the correct LTV against each tranch, but we daren't wish for more detail on the borrower or valuation or more sophisticated auto bid.
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Post by carol167 on Nov 11, 2016 8:52:37 GMT
They've fixed the "Average Rate" on your portfolio now to be something more realistic. It was showing about 1% on mine - now it's 7.08. I make it 7.12 but we're close enough, so that's another negative off the list.
Onwards and upwards....
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