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Post by coolrunning on Nov 28, 2016 14:05:16 GMT
Does anyone else see that there appear to be Payment problems today for payments that are due?
I am getting payments on overdues, but none of those that I would expect to get today.
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Post by forollkin on Nov 28, 2016 18:43:59 GMT
Yes, I am experiencing the same issue.
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Post by coolrunning on Nov 29, 2016 8:51:18 GMT
I am surprised so few of you had problems.
Yesterday, from due loans, I had zero payments.
Today, I have 100 payments that are exactly 1 day late.
Strange?
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miso
Posts: 25
Likes: 8
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Post by miso on Nov 29, 2016 9:28:18 GMT
There was a response on FB from Bondora's support: "Hi everyone! We unfortunately experienced some problems with servers during the weekend which caused issues with the services.
We checked with the bank and payments from the borrowers have arrived, they just don't show up in your cashflows at the moment. Our technical team is currently taking care of this issue and hopefully we manage to fix this by the end of the day. We apologize for any confusion and inconvenience."
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Post by coolrunning on Nov 29, 2016 13:54:05 GMT
There was a response on FB from Bondora's support: "Hi everyone! We unfortunately experienced some problems with servers during the weekend which caused issues with the services. We checked with the bank and payments from the borrowers have arrived, they just don't show up in your cashflows at the moment. Our technical team is currently taking care of this issue and hopefully we manage to fix this by the end of the day. We apologize for any confusion and inconvenience." Thanks Miso. So do we deduce that FB is the way that Bondora communicates with its users?
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JamesFrance
Member of DD Central
Port Grimaud 1974
Posts: 1,323
Likes: 897
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Post by JamesFrance on Nov 29, 2016 14:51:54 GMT
Maybe they have an easy ride on Facebook. They seem to have given up trying to impress us here on the forum.
I get very few payments at this end of the month so it didn't show much for me.
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miso
Posts: 25
Likes: 8
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Post by miso on Nov 29, 2016 17:53:32 GMT
No way they have it easy on FB, very critical guys there too And the group is large enough too to motivate Bondora's team to react swiftly...
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