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Post by badger on May 9, 2014 12:22:58 GMT
For the last couple of days, the ReBS system seems to be running really slowly. Whatever you do, it takes about a minute whenever you change screen. I don't think it's my computer, since it's only ReBS that it's happening on. Is anyone else having the same problem.
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Post by jackpease on May 10, 2014 6:25:39 GMT
Running slow for me too yesterday, early this morning okay, maybe daytime thing after folk wake up?
Jack
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ianb
Posts: 161 
Likes: 54
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Post by ianb on May 12, 2014 12:53:56 GMT
Appallingly slow for me the last few days. Yawn.
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Post by jackpease on May 13, 2014 10:37:18 GMT
Still slow and if you bid for a microloan on chrome it freezes, workaround is opening different browsers in different windows and logging in simultaneously and toggle screens while the very slow system loads/freezes etc.
Remains hugely difficult to assess where to bid if you can't see your existing exposure to the loan
Jack
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Post by danraj on May 13, 2014 19:38:08 GMT
Hi all,
I've addressed a few of the speed issues, but I still need to do some performance optimisation work to get the site performing better. I'll be doing this work over the next few weeks. We've managed to get the page load time down to under 1 second for most of the new partner sites we've been building and will be bringing these enhancements into rebuildingsociety soon.
In the interim, thank you for your patience.
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Post by badger on May 14, 2014 8:30:10 GMT
Thanks Dan, yes we'll be patient. Good to see you on the forum. In my view, ReBS has a lot going for it, and it would be a pity if investors were put off by poor performance.
Can you give us some clue as to why it suddenly changed from acceptable to unacceptable? Have you had any server issues?
For the record, this morning it took me 47 seconds to initially load the ReBS website, then between 30 and 45 secs for my investment dashboard to refresh. Getting it down to sub-1 second would be wonderful.
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Post by badger on May 26, 2014 19:24:38 GMT
Well, it's been over two weeks since I started this thread, and it's still running like a pig. Any idea Dan when we will see the improvements?
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Post by xordon on May 28, 2014 10:50:07 GMT
I have found that if you halt the page load the information is all there and the page you wanted looks complete.
So not sure what it is waiting for but this works for me and speeds navigation through the site.
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Post by badger on Jun 3, 2014 22:58:40 GMT
Normal service has been resumed - good.
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Post by jackpease on Oct 15, 2014 6:49:50 GMT
Hi all, I've addressed a few of the speed issues, but I still need to do some performance optimisation work to get the site performing better. I'll be doing this work over the next few weeks. We've managed to get the page load time down to under 1 second for most of the new partner sites we've been building and will be bringing these enhancements into rebuildingsociety soon. In the interim, thank you for your patience. I'm just bumping this to underline to Nicky (see glacial thread) that this is not a new issue and we've had assurances before. Please be assured this is a problem at your end and is a real pain! Jack P
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