ferdy
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Post by ferdy on Feb 23, 2017 17:18:33 GMT
Just wondered if anyone was experiencing a problem with emails from AC.
When I try to open them, my computer locks and it takes a couple of minutes before getting back to normal. I use outlook that comes with win 10.
Thanks
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Post by msa on Feb 23, 2017 19:37:29 GMT
Just wondered if anyone was experiencing a problem with emails from AC. When I try to open them, my computer locks and it takes a couple of minutes before getting back to normal. I use outlook that comes with win 10. Thanks no issues for me with opening the latest mail AC sent today and any previous ones.
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Post by GSV3MIaC on Feb 23, 2017 20:59:40 GMT
Are we trying to read them as HTML with any/all linked garbage? I generally like my emails presented as boring Ascii text, and see no problems (although persuading outlook to do that may not be trivial). Once you allow HTML, almost anything can happen (and sometimes will).
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iren
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Post by iren on Feb 23, 2017 23:48:42 GMT
Just wondered if anyone was experiencing a problem with emails from AC. When I try to open them, my computer locks and it takes a couple of minutes before getting back to normal. I use outlook that comes with win 10. Thanks I use Protonmail and am not experiencing any problems.
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ferdy
Member of DD Central
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Post by ferdy on Feb 24, 2017 1:21:37 GMT
Are we trying to read them as HTML with any/all linked garbage? I generally like my emails presented as boring Ascii text, and see no problems (although persuading outlook to do that may not be trivial). Once you allow HTML, almost anything can happen (and sometimes will). Hmm not sure how it opens but cannot see a setting to change. There is an option on AC emails to view in a browser though. But you only see that once the email has opened. The problem only happens with AC mail. All other senders are fine and some of those contain AC type graphics. Weird!
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paulgul
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Post by paulgul on Mar 25, 2017 9:06:24 GMT
Every email I get from Assetz sent through Surverymonkey is blank.
Had one a couple of days ago with the subject line "Assetz Capital - Lender Action Required - #327 H******* House" but the body was empty.
I have contacted Assetz in the past but they don't seem to be interested - I'm not going to change my email client, emails from other companies display correctly
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SteveT
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AC emails
Mar 25, 2017 9:27:55 GMT
via mobile
Post by SteveT on Mar 25, 2017 9:27:55 GMT
Every email I get from Assetz sent through Surverymonkey is blank. Had one a couple of days ago with the subject line "Assetz Capital - Lender Action Required - #327 H******* House" but the body was empty. I have contacted Assetz in the past but they don't seem to be interested - I'm not going to change my email client, emails from other companies display correctly Which email software are you using? I have no issues with AC emails (using Outlook / W10) but find ABL emails are displayed with strange formatting (a long blank space above the body text)
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paulgul
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Post by paulgul on Mar 25, 2017 10:52:40 GMT
Its a PIM program called EssentialPIM (Windows based) - as I said I have no problems with any other emails just those from Assetz via SurveyMonkey
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pikestaff
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Post by pikestaff on Mar 25, 2017 20:53:43 GMT
Its a PIM program called EssentialPIM (Windows based) - as I said I have no problems with any other emails just those from Assetz via SurveyMonkey Do you have problems with other emails via SurveyMonkey or do you only get them from Assetz?
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daveb4
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Post by daveb4 on Mar 26, 2017 14:23:12 GMT
I have problems with nothing from survey monkey but do from assetz.
Apparently I have unsubscribed from survey monkey but no matter what I do I can't get the emails. Others hac similar issues?
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adrianc
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Post by adrianc on Mar 26, 2017 18:27:34 GMT
Every email I get from Assetz sent through Surverymonkey is blank. Had one a couple of days ago with the subject line "Assetz Capital - Lender Action Required - #327 H******* House" but the body was empty. I have contacted Assetz in the past but they don't seem to be interested - I'm not going to change my email client, emails from other companies display correctly My suspicion would be that your email client is just showing you plain text, no HTML. That's not a bad thing at all - I have my own client set to do exactly that. But, just sometimes, emails come out with no plain text equivalent, and you have to turn HTML on to read it. This is not necessarily anybody doing anything "wrong", but you do have to accept that by not choosing to read in HTML, you are an edge case.
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pikestaff
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Post by pikestaff on Mar 27, 2017 7:01:56 GMT
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Post by jevans4949 on Mar 27, 2017 14:01:17 GMT
If you want to opt back in to emails from survey monkey you can do so by following the link ... Thanks for that link, pikestaff . I unsubscribed when I got a survey and a chaser that was irrelevant to me. As far as other mail is concerned, I have had no trouble using Thunderbird on my WinXP netbook, or AOL webmail page (apart from the odd one going to the Junk folder). Question whther they need to include all the graphics stuff, especially as you need to go to the website anyway.
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paulgul
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Post by paulgul on Mar 29, 2017 17:28:04 GMT
Its a PIM program called EssentialPIM (Windows based) - as I said I have no problems with any other emails just those from Assetz via SurveyMonkey Do you have problems with other emails via SurveyMonkey or do you only get them from Assetz? As far as I recall I don't get any other emails from Surveymonkey. Another blank one today regarding loan #158 but the email direct from Assetz regarding an upcoming loan was perfectly Ok. I've just sent an email to Assetz having a moan only to get an automated reply saying I should hear back within 3 working days - nice to see they're not going rush 
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pikestaff
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Post by pikestaff on Mar 29, 2017 23:59:59 GMT
As far as I recall I don't get any other emails from Surveymonkey. Another blank one today regarding loan #158 but the email direct from Assetz regarding an upcoming loan was perfectly Ok. I've just sent an email to Assetz having a moan only to get an automated reply saying I should hear back within 3 working days - nice to see they're not going rush If it's a compatability issue between SurveyMonkey and EssentialPIM, Assetz won't be able to do anything about it. Are your SurveyMonkey emails completely blank or do they just lack the survey button? Most of the content is visible only after clicking on the button.
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