markr
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Post by markr on Feb 28, 2017 12:54:06 GMT
I've just made some £20 bids on a loan, the website accepted a few but then the Bid button remained greyed out. I re-started the browser and tried again and the same happened. The bids were taken off my available funds but not added to the loan, so now my FC total is £40 light. In the old days of frantic bidding, this was a regular occurrence and Betty the Bid Bot would visit in the night and fix things up.
So my question is does Betty still visit or was she retired after fixed rate loans were introduced? Should I wait and see or raise a support issue?
[ Edit: it resolved itself ]
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nick
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Post by nick on Feb 28, 2017 13:41:06 GMT
I think it gets fixed fairly quickly without prompting. The unreconciled difference on my account has remained at a constant £155 for over 7 months now whereas before it would be all over the place - up to 5 figures at one point (lucky it was nearly always in my favour).
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markr
Member of DD Central
Posts: 766
Likes: 426
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Post by markr on Feb 28, 2017 14:05:54 GMT
It's resolved itself already, the bids ended up on the loan so I'm back to my usual loose change discrepancy now.
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blender
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Post by blender on Feb 28, 2017 15:57:52 GMT
Same as Nick. Two accounts both out for a long time. New loans may get reconciled but discrepancies in lender accounts, due to the odd double sale on the SM, do not get routinely reconciled by Betty Bot.
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