investibod
Member of DD Central
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Post by investibod on Apr 5, 2017 17:15:39 GMT
I have just logged on to my FS account and see the balance listed as £-24.63.
I have not seen the balance be negative before and am struggling to think of a set of circumstances that could cause this.
Anybody else seeing the same issue or can think of why this could have happened?
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Apr 5, 2017 17:26:35 GMT
I have just logged on to my FS account and see the balance listed as £-24.63. I have not seen the balance be negative before and am struggling to think of a set of circumstances that could cause this. Anybody else seeing the same issue or can think of why this could have happened? Whats the activity report say?. Sounds like a glitch, double processed withdrawal or investment?
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investibod
Member of DD Central
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Post by investibod on Apr 5, 2017 17:44:02 GMT
I have to say that I find the activity report not that easy to decipher. It shows a £75.37 balance. The last transaction is a £25.00 investment in a renewal that I made 19 days ago and went live today. There is £100.00 allocated to a loan which has not yet gone live. Looks like I will need to contact FS if this is something isolated to me, rather than a general problem. fundingsecure - any ideas? |
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dzo
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Post by dzo on Apr 5, 2017 20:20:37 GMT
I often seem to have a balance of £-0.00 after requesting withdrawals.
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mikes1531
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Post by mikes1531 on Apr 5, 2017 21:09:38 GMT
I have to say that I find the activity report not that easy to decipher. It shows a £75.37 balance. The last transaction is a £25.00 investment in a renewal that I made 19 days ago and went live today. There is £100.00 allocated to a loan which has not yet gone live. Looks like I will need to contact FS if this is something isolated to me, rather than a general problem. : How much did you have invested in the loan being renewed? Take a good look at your list of holdings. I think you'll find FS have failed to return the capital from, and pay the interest on, the loan that's been renewed. I expect they'll work out what they did wrong shortly -- if not by themselves, then once they've read this thread.
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investibod
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Post by investibod on Apr 6, 2017 22:06:21 GMT
I have to say that I find the activity report not that easy to decipher. It shows a £75.37 balance. The last transaction is a £25.00 investment in a renewal that I made 19 days ago and went live today. There is £100.00 allocated to a loan which has not yet gone live. Looks like I will need to contact FS if this is something isolated to me, rather than a general problem. : How much did you have invested in the loan being renewed? Take a good look at your list of holdings. I think you'll find FS have failed to return the capital from, and pay the interest on, the loan that's been renewed. I expect they'll work out what they did wrong shortly -- if not by themselves, then once they've read this thread. You are right. The original loan has now returned the capital (and interest) to my account and it is back in credit. For 1 day I held both the original loan and its replacement. I make that about an extra 0.8p interest I should have earned.
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mikes1531
Member of DD Central
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Post by mikes1531 on Apr 7, 2017 0:16:00 GMT
investibod : How much did you have invested in the loan being renewed? Take a good look at your list of holdings. I think you'll find FS have failed to return the capital from, and pay the interest on, the loan that's been renewed. I expect they'll work out what they did wrong shortly -- if not by themselves, then once they've read this thread. You are right. The original loan has now returned the capital (and interest) to my account and it is back in credit. For 1 day I held both the original loan and its replacement. I make that about an extra 0.8p interest I should have earned. : Before you spend your new-found riches... I regret to say that I think FS didn't actually pay any interest for the extra day. Even though the loan shows as being completed on 6/Apr, it shows as having ended on 5/Apr and that's the day my interest stopped accruing. I presume yours stopped then as well.
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