c88dnf
Member of DD Central
Posts: 364
Likes: 266
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Post by c88dnf on Jun 12, 2014 15:29:57 GMT
In an unannounced change this week, Zopa have removed the "Community" option from their main screen. This used to lead to some customer testimonials and the Zopa users' Forum (discussion board).
The discussion board is still available (on 12/06/2014), but the only way to access it is via a link at the bottom of most pages, probably out of most users' eyeline.
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Post by GSV3MIaC on Jul 1, 2014 17:44:45 GMT
Pity, because the ZOPA forum was one of very few that could give this indie forum a run for it's money in terms of activity and useful user comment. (Bit thin in ZOPA comment IIRC though). It was getting a bit negative ever since ZOPA threw out all the user controls, and went for the banking model, though.
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mikeb
Posts: 1,052
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Post by mikeb on Jul 1, 2014 17:50:31 GMT
Just to clear up any misunderstanding, the forum is still there at talk.zopa.com/ but what has been removed is the LINK TO IT from the main Zopa pages, or at the very least, bunted off into the long grass at the bottom of the page that no-one reads.
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Post by geoffrey on Aug 9, 2014 11:24:38 GMT
Hmmm, this suggests a P2P hiding its head in the sand. Downplaying the forum -- which was a source of good ideas, feedback, etc. till recently -- and wanting effectively to become an organization that is seen as a savings account, utterly negates the P2P culture which Zopa established and nurtured for so many years. New lenders and borrowers will simply not see the forum, and so won't have the same sense of participation. An active forum is a good way for a business to get real-world feedback on their products, so long as it is prepared to field and address the inevitable criticisms. Businesses downplay or ignore their forums when the company direction begins to move against consumer sentiment, and this is a big red warning sign in my opinion. I'm probably exaggerating, but if I were Zopa staff, I would take heed.
(A parallel criticism I had of RateSetter from the outset was its lack of a forum, since this forum did not exist at that point. It was one of the reasons I saw RS as corporate, standoffish and aloof, together with the complete lack of information about borrowers. A sign of RS's taking the lead from ZP is the fact that they usually have an active presence on this forum, summer holidays notwithstanding, although they also have a tendency not to answer "difficult" or embarrassing questions.)
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Post by djia977 on Aug 12, 2014 11:32:59 GMT
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Post by djia977 on Aug 12, 2014 11:48:25 GMT
Businesses downplay or ignore their forums when the company direction begins to move against consumer sentiment, and this is a big red warning sign in my opinion. I'm probably exaggerating, but if I were Zopa staff, I would take heed. There's quite a few warning signs at the moment. 1) Over the past 3 weeks Zopa has lent LESS than last year (£14.7m versus £14.78m). It was less than a year ago that the CEO was boasting of 90%+ growth rates. Now this has disappeared even though quote activity is still up by 51% over the same 3 week period. That looks like more cost per loan to me. 2) Funds On Offer is now down to only £0.6m, a third of what Ratesetter has on offer in just its 5 year market. 3) The start of August repayment run only added a little over £2m, the lowest for some time suggesting a growing number of people are moving funds when they come in. I wonder where Ratesetters boost in funding came from? And that early month boost in available funding has been exhausted in only 4 working days. Can Zopa afford another incentive to bring in more funding or will it become solely a hedge-fund plaything? 4) Ratesetter are clearly becoming dominant over Zopa. In the last 30 days RS lent out £26.4m whilst Zopa have managed just £19.6m, and with Zopas growth going into reverse this performance gap will only widen. For disclosure purposes I cashed in my entire Zopa portfolio over the weekend.
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Post by davee39 on Aug 12, 2014 12:33:43 GMT
I am removing repayments, but not cashing in (Yet!).
Longer term Zopa needs a full re-boot. The lending model of multiple £10 loans is obsolete. The start of the month repayments can take 24hrs to run. The rate guarantee can only be a temporary patch. The Safeguard takes 4+ months to payout.
I expected the last fundraising round to lead to Zopa 2.0, building on the innovations introduced by RS and improving on them. (Not just creating a poor copy).
Zopa are in the super prime borrower market and facing fierce competition from major lenders with lower funding costs.
Further more Giles has resorted to 'puff profiles' in the press to try and bring in customers.
I assume their management will be aware of these issues and will be working on a relaunch!
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ramblin rose
Member of DD Central
“Some people grumble that roses have thorns; I am grateful that thorns have roses.” — Alphonse Karr
Posts: 1,370
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Post by ramblin rose on Aug 12, 2014 13:43:06 GMT
No, and still not for me. Perhaps they've been struck down by the same problem ebay had for most of the day.
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Post by djia977 on Aug 12, 2014 16:13:06 GMT
They should have plenty of time to fix it tomorrow - there's now only £319,135 available for loaning!
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ramblin rose
Member of DD Central
“Some people grumble that roses have thorns; I am grateful that thorns have roses.” — Alphonse Karr
Posts: 1,370
Likes: 857
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Post by ramblin rose on Aug 12, 2014 17:40:43 GMT
It's back on-line now. Nobody seems to have missed it
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Post by wibble on Aug 13, 2014 15:28:33 GMT
They should have plenty of time to fix it tomorrow - there's now only £319,135 available for loaning! We're back "up" to £591,473 FOO - but should I, as a lender who's also currently removing funds every day, be worried? Should I bite the "1% RR bullet" and just take all my money out and run for the (RS) hills? I realise borrowers are contractually obliged to keep paying me in the theoretical event of Zopa's demise, but I'd rather not be a participant of that particular scenario. In fact, as I type this, I wonder who would chase borrowers if they defaulted? I'm genuinely concerned that my funds are less safe than they were this time last year. How long could Zopa sustain a lack of new cashflow as a result of not being able to fulfill new orders, if FOO were too low? S.
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Post by davee39 on Aug 13, 2014 16:13:25 GMT
I cannot advise on this, not having absolute knowledge of their finances.
But, I am not taking a 1% hit to pull money out.
There is a cycle at work. For a long time they had things all their own way, but the financial crash and the arrival of the RS provision fund have left them reacting to the market, not leading it.
Zopa will not be going out of business but we could be surprised by their next development, which may well involve more institutional funds or explicit links with another organisation.
P2P also needs a successful Zopa if it is to grow to critical mass against the banks.
What I would MOST like to see would be a sister business aimed at business lending with the following features
1) Ratesetter style lumps per business, user setting £100, £200 etc.
2) Ratesetter style provision fund, the businesses would pay fees according to risk
3) Ratesetter style market rate setting
ie business lending with the businesses staying anonymous and invisible - less hassle dealing with Q & A's, the privacy of a Bank.
And if Zopa does not try it, perhaps someone else will.
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Post by Ton ⓉⓞⓃ on Aug 23, 2014 23:12:15 GMT
Businesses downplay or ignore their forums when the company direction begins to move against consumer sentiment, and this is a big red warning sign in my opinion. I'm probably exaggerating, but if I were Zopa staff, I would take heed. There's quite a few warning signs at the moment. 1) Over the past 3 weeks Zopa has lent LESS than last year (£14.7m versus £14.78m). It was less than a year ago that the CEO was boasting of 90%+ growth rates. Now this has disappeared even though quote activity is still up by 51% over the same 3 week period. That looks like more cost per loan to me. 2) Funds On Offer is now down to only £0.6m, a third of what Ratesetter has on offer in just its 5 year market. 3) The start of August repayment run only added a little over £2m, the lowest for some time suggesting a growing number of people are moving funds when they come in. I wonder where Ratesetters boost in funding came from? And that early month boost in available funding has been exhausted in only 4 working days. Can Zopa afford another incentive to bring in more funding or will it become solely a hedge-fund plaything? 4) Ratesetter are clearly becoming dominant over Zopa. In the last 30 days RS lent out £26.4m whilst Zopa have managed just £19.6m, and with Zopas growth going into reverse this performance gap will only widen. For disclosure purposes I cashed in my entire Zopa portfolio over the weekend. Going thru' your points my thinking is; 1)This time last year was extremely unusual for Zopa as there was an enormous build up of Lenders money as the then new Safeguard was kicking off full swing. I for one didn't know what to do and the total build up of money in Holding Accounts, from memory, was £16million and when the dam burst Zopa had it's record week. So the comparison is giving a confusing picture. Roughly speaking Zopa is lending a million pounds a day which is better on the whole than last year if you ignore weird effect(s) 2)and 3)I'm no expert, so anyone please correct me, but elljay's charts had a strange jump up of about £4million when repayments would only have been in the thousands. In other words elljays charts were being feed the wrong info and got a sudden correction of £4million, this is my opinion and I could well be wrong. 4)I agree Zopa need to get their act together. I'm not RRing but I am trying to get it down to the size of a NISA. I'm staying with Zopa as I'm happy with their Risk Profile, can anyone guide me on what RS's is? Perhaps westonkevRS can
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Post by westonkevRS on Aug 24, 2014 5:24:35 GMT
I'd prefer to leave this thread for Zopa, so this will be my only comment here. What is the "Risk Profile" is a open question, where to start. However I would say we have the largest Provision Fund with the greatest coverage of expected losses and relative smallest outstanding balance denominator (if you can find this data on other sites, good luck). We also have a Provision Fund brochure that tries to explain ( www.ratesetter.com/pages/provision_fund_brochure.html ) and a FundNet score of 1 indicating a volatility measure close to cash. RateSetter is also profitable, a member of the P2PFA, and therefore has capital in place for portfolio wind-down in rare event of failure. So I'd say we are rock solid safe. But I would say that (and some Zopa hardliners have internet trolled me as worse than a used car salesman) so take what I say with a mega pinch of salt.
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Post by elljay on Aug 24, 2014 6:54:17 GMT
2)and 3)I'm no expert, so anyone please correct me, but elljay's charts had a strange jump up of about £4million when repayments would only have been in the thousands. In other words elljays charts were being feed the wrong info and got a sudden correction of £4million, this is my opinion and I could well be wrong. The funds on offer figure was very low a week or so ago and ZopaMat posted over on ZopaTalk to say the feed was wrong - the jump is the correction of the feed by Zopa.
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