jomantha
Member of DD Central
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Post by jomantha on May 9, 2017 16:14:13 GMT
I sold some loans parts and withdrew the proceeds.
I've just logged on and I am inexplicably showing a negative balance.
The amount I withdrew is showing as more than the previous balance but obviously that would have been impossible.
Any ideas?
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Post by GSV3MIaC on May 9, 2017 16:50:09 GMT
Depends when it was - L made some untidy interest corrections a few days ago (read all about it on the forum), which meant some folks' balances went down without them doing anything (and the retroactive correction is almost impossible to spot from a transaction report, since it isn't there).
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jethro
New Member
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Post by jethro on May 9, 2017 20:16:53 GMT
Had the same thing myself. Used my interest received to buy some more loans, and then ended up with a negative balance a few days later. Topped it up though to break even after they emailed me after I was in debt a couple of weeks.
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jomantha
Member of DD Central
Posts: 177
Likes: 63
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Post by jomantha on May 10, 2017 9:04:44 GMT
It is not acceptable to do this with no notification and no double entry book keeping. I'm surprised it's even legal from a record keeping perspective.
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Liz
Member of DD Central
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Post by Liz on May 10, 2017 12:27:40 GMT
It is not acceptable to do this with no notification and no double entry book keeping. I'm surprised it's even legal from a record keeping perspective. They are working on this, hopefully in 3 or 4 months these issues will be a thing of the past.
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skippyonspeed
Some people think I'm a little bit crazy, but I know my mind's not hazy
Posts: 787
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Post by skippyonspeed on May 10, 2017 13:35:44 GMT
It is not acceptable to do this with no notification and no double entry book keeping. I'm surprised it's even legal from a record keeping perspective. They are working on this, hopefully in 3 or 4 months these issues will be a thing of the past. Surely that should be days........or is the new boy on the job link
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dzo
Member of DD Central
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Post by dzo on May 10, 2017 20:37:50 GMT
It is not acceptable to do this with no notification and no double entry book keeping. I'm surprised it's even legal from a record keeping perspective. They are working on this, hopefully in 3 or 4 months these issues will be a thing of the past. Do you think they'll go back and fix all the ones they've been doing wrong?
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Liz
Member of DD Central
Posts: 2,426
Likes: 1,297
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Post by Liz on May 10, 2017 20:40:11 GMT
They are working on this, hopefully in 3 or 4 months these issues will be a thing of the past. Do you think they'll go back and fix all the ones they've been doing wrong? Nope.
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Post by Duane Dibley on May 11, 2017 9:08:05 GMT
It is not acceptable to do this with no notification and no double entry book keeping. I'm surprised it's even legal from a record keeping perspective. They are working on this, hopefully in 3 or 4 months these issues will be a thing of the past. That's what I like about Spring. It brings out the optimist in everybody.
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