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Post by lllmlll on Jun 7, 2017 15:09:21 GMT
As shown today on the platform...
We've updated our User agreement. Please read it carefully. Learn more what's changed. New article is added: 4.17. The User shall have the right at any time to submit an electronic request to ROBOCASH for repayment of funds, reflected in the User’s virtual account. The minimal amount for repayment is EUR 50 (fifty euros, 00 euro cents). In such case ROBOCASH shall ensure repayment of the funds specified in the request mentioned above to the User within 2 (two) business days after receiving the User’s request. ROBOCASH is entitled to withhold the bank’s service fee to be paid for transfer (if applicable) from the funds available in the User’s virtual account. Unfortunately, if you don't accept the changes we'll have to cancel your ongoing contracts and you won't be able buy loans until accepting new terms.
From Robocash price list today...
PRICE LIST Virtual account opening and registration Free Adding funds to virtual account Free Service fee Free Loan sale on the secondary market Free Withdrawal from account Free
It is undesirable to have to accept a condition that can be truly costly in the future and without warning. (Unless you take this as the real warning that you have to move elsewhere)
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Post by gmaxkenny on Jun 7, 2017 17:08:29 GMT
I have written to support (no reply yet) asking what charges may be levied on withdrawals. I cant imagine they have added this to T&Cs without intending to do it. I will post their reply when I receive it.
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Post by gmaxkenny on Jun 8, 2017 11:15:36 GMT
I have written to support (no reply yet) asking what charges may be levied on withdrawals. I cant imagine they have added this to T&Cs without intending to do it. I will post their reply when I receive it. This is the reply. The amendments to the User Agreements just mean that the minimum amount for withdrawal from Robocash is €50.
We still do not and will not withhold any taxes from our investors.
We will correct it to avoid misunderstanding.
Thank you for your feedback.
I presume by taxes they mean charges so we will see. Something to keep an eye on when making withdrawals.
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Post by lllmlll on Jun 9, 2017 15:44:04 GMT
There has been an update today to the User Agreement, undefined bank user fees have been removed. It seems correct and acceptable for me. Tx.
Before and after amendment...
Before: 4.16. The User shall have the right at any time to submit an electronic request to ROBOCASH for repayment of funds, reflected in the User’s virtual account. The minimal amount for repayment is EUR 50 (fifty euros, 00 euro cents). In such case ROBOCASH shall ensure repayment of the funds specified in the request mentioned above to the User within 2 (two) business days after receiving the User’s request. ROBOCASH is entitled to withhold the bank’s service fee to be paid for transfer (if applicable) from the funds available in the User’s virtual account.
After: 4.16. The User shall have the right at any time to submit an electronic request to ROBOCASH for repayment of funds, reflected in the User’s virtual account. The minimal amount for repayment is EUR 50 (fifty euros, 00 euro cents). In such case ROBOCASH shall ensure repayment of the funds specified in the request mentioned above to the User within 2 (two) business days after receiving the User’s request.
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