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Post by ladywhitenap on Jul 7, 2017 14:50:08 GMT
Lendy Please Please Please stop send this out to everyone and instead target them at those lenders who are affected.
As a participant in a large number of loans many of which I sell ahead of maturity it is nigh on impossible to remember whether or not I still hold a part in one loan or not.
When I get one of these mails it means stopping what i'm doing, turning to my personal finance computer and signing in only to find it is of no relevance.
So Paul, please stop sending non-targeted, loan-specific emails.
Thank You
LW
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dawn
Member of DD Central
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Post by dawn on Jul 7, 2017 14:52:56 GMT
Instead please can we have an option to choose whether we have these emails or not - I prefer to get them even if I don't have any money currently invested in the repaying loan.
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Post by d_saver on Jul 7, 2017 14:56:26 GMT
I prefer to receive them also. It is of interest to me, even if I do not hold the loan.
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Post by ladywhitenap on Jul 7, 2017 14:56:26 GMT
Instead please can we have an option to choose whether we have these emails or not - I prefer to get them even if I don't have any money currently invested in the repaying loan. Yes, that would work for me dawn. LW
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GeorgeT
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Post by GeorgeT on Jul 7, 2017 14:59:56 GMT
Make it optional.
Some love to get them even if they aren't in the loan (like me) because I immediately smell SM sales action and fist pump the air.
Others don't want them because they consider them irrelevant to them.
So make it one of the 'opt in or opt out' email options would seem the middle way that will keep everyone happy.
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elliotn
Member of DD Central
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Post by elliotn on Jul 7, 2017 15:09:36 GMT
This is not unusial in the industry, I get them from MT & Coll too, I have a general interest as timely repayments are part of the barometer of a platform's health.
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Post by Paul64 on Jul 7, 2017 15:56:33 GMT
Hi all ladywhitenap, everyone has the option to opt out so please contact support@ and we can remove you. Thanks, Paul Lendy Support |
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Post by ladywhitenap on Jul 7, 2017 17:52:40 GMT
Hi all ladywhitenap , everyone has the option to opt out so please contact support@ and we can remove you. Thanks, Paul Lendy Support Please can you implement my preference to only receive repayment emails for loans that I hold. I have looked on the website and cannot find a user selectable option for this. Thank you LadyWhitenap aka Janice
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Post by Paul64 on Jul 7, 2017 19:23:14 GMT
I do not know who you are so please contact support@lendy.co.uk with your account details. Alternatively there is an unsubscribe button at the bottom if every Lendy investor email. Thanks, Paul
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username
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Post by username on Jul 7, 2017 19:29:46 GMT
Hi all ladywhitenap , everyone has the option to opt out so please contact support@ and we can remove you. Thanks, Paul Lendy Support Please can you implement my preference to only receive repayment emails for loans that I hold. I have looked on the website and cannot find a user selectable option for this. Thank you LadyWhitenap aka Janice They will have limited resources so I wouldn't blame them if they wanted to spend that time focusing on the SM...
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mikes1531
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Post by mikes1531 on Jul 10, 2017 13:29:05 GMT
Alternatively there is an unsubscribe button at the bottom if every Lendy investor email. Thanks, Paul : Unfortunately, the Unsubscribe link at the bottom of the email doesn't give the user any clue what they are unsubscribing to, other than "this list". Is it selective? Or is it 'global'? What exactly would happen if I clicked on that link? I'd be afraid to click on the link in case it unsubscribed me from all Lendy email.
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Steerpike
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Post by Steerpike on Jul 10, 2017 15:03:03 GMT
"Please stop sending me emails about the repayment of loans in which I do not have an investment. I am not interested."
***
"Thank you for your email.
Please note that this was an general email sent out to all investors regarding repayment news on our platform.
Kind regards, George, Customer Services Team Lendy"
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NSFW
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Post by NSFW on Jul 10, 2017 18:21:52 GMT
I have loan repayment emails labelled with "Receipts" but that doesn't make sense if I didn't have money invested in it. Think it was handled differently in the past. It's good to know about default repayments/recoveries, though.
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mickj
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Post by mickj on Jul 10, 2017 22:49:20 GMT
I would like to see more loan repayment emails, in em or not, what is it 3 or 4 in the last month ?
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r1200gs
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Post by r1200gs on Jul 11, 2017 7:51:52 GMT
I would like to see more loan repayment emails, in em or not, what is it 3 or 4 in the last month ? Yes, and I wasted an entire 1 minute and 22 seconds of my life logging on to check if I held any of them. I had to press a button as I was passing to put on the kettle, spend 3 seconds typing a password and make 5 left clicks on my mouse. Disgraceful.
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