International Withdrawals and no money yet received!
Aug 1, 2017 11:36:41 GMT
jamesc, vic, and 1 more like this
Post by nanni75 on Aug 1, 2017 11:36:41 GMT
Dear Everyone,
I would like to know if there is any other Lendy Customer who is in my same situation.
On June 18th and June 21st, I have done on my Lendy Personal Account two International Withdrawals Requests for a total amount of 700 GBP and this money has not yet been credited back to my Italian bank account.
They use Transfer Wise for International Withdrawals and in the past I had already done some International Withdrawals with smaller amount and the money had been always sent successfully back to my bank account in a week's time or even less.
On June 28th, I have opened a Support Ticket with Lendy and, as a reply, I have been asked to send additional documentation for identification purposes (a Valid ID + An Utility Bill).
I have updated the Support ticket with the requested additional documentation and, on July 3rd, Lendy replied to me that my International Withdrawals would have been processed.
Today is August 1st, and after 44 days from my initial withdrawal request, the money has not yet been credited back to my Italian bank account.
I keep updating the support ticket opened with Lendy but they are failing to give me a deadline on when my money will be credited back to my bank account and they only told me that "my request was misplaced between departments".
I start to feeling really worried about my money and I would like to know if any of You is my same situation.
Thank You & Best Regards,
Giovanni
I would like to know if there is any other Lendy Customer who is in my same situation.
On June 18th and June 21st, I have done on my Lendy Personal Account two International Withdrawals Requests for a total amount of 700 GBP and this money has not yet been credited back to my Italian bank account.
They use Transfer Wise for International Withdrawals and in the past I had already done some International Withdrawals with smaller amount and the money had been always sent successfully back to my bank account in a week's time or even less.
On June 28th, I have opened a Support Ticket with Lendy and, as a reply, I have been asked to send additional documentation for identification purposes (a Valid ID + An Utility Bill).
I have updated the Support ticket with the requested additional documentation and, on July 3rd, Lendy replied to me that my International Withdrawals would have been processed.
Today is August 1st, and after 44 days from my initial withdrawal request, the money has not yet been credited back to my Italian bank account.
I keep updating the support ticket opened with Lendy but they are failing to give me a deadline on when my money will be credited back to my bank account and they only told me that "my request was misplaced between departments".
I start to feeling really worried about my money and I would like to know if any of You is my same situation.
Thank You & Best Regards,
Giovanni
