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Post by bikeman on Aug 4, 2017 19:50:45 GMT
I have some investment in the GEIA. I wasn't happy with the way AC had 'diversified' my investment in that they put everything into just a couple of loans. So I put in a sell request.
For some reason these GEIA sell requests are now showing as a buy request in the MLIA. I also received an email saying that I should top up the MLIA account to allow this buy request to proceed.
This seems a bit of a cockup.
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SteveT
Member of DD Central
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Post by SteveT on Aug 5, 2017 8:01:11 GMT
You cannot request to sell specific loans that you hold in the GEIA (or any managed acccount), only to reduce your overall account investment.
The confusion is probably that, when you clicked through to the loan from your GEIA "Your Loan Holdings" report, the "Manual Investment" box would have been displayed. Any order you then created was for your MLIA account, prompting an automated email if you had no funds in it.
As to why it was recorded as a Buy rather than Sell order, my guess is that you entered a negative figure in the "Sell" box. Rather than triggering an error message, the AC system instead interprets this as a Buy order (which it then asks you to authorise).
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Post by bikeman on Aug 5, 2017 12:48:22 GMT
Thanks for your response. Yes that is the process I followed (I was trying to reduce my exposure in specific GEIA loans) though I definitely didn't enter a negative number.
I am surprised though that the AC system let me do this. They should probably fix stuff like this as it must be generating unnecessary support requests for them.
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