bob76
Posts: 103
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Post by bob76 on Nov 6, 2015 20:18:23 GMT
I have just started putting some money this week, so yes, I have some (small) investment in the platform, which is now locked for 6 months. I also have some unused cash, which I will withdraw as soon as possible.
I hadn't done the minimum relevant due diligence on this company (my fault), but I have a better idea now (and a few alarm bells)...
"Censure" is I guess the opposite of what you meant...
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ianj
Member of DD Central
Posts: 654
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Post by ianj on Nov 6, 2015 20:20:29 GMT
I was surprised by the honesty of the explanation for the delay in fixing this error. Honesty is something of value. Hang around. You'll find it's 'par for the course'.
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Post by MoneyThing on Nov 6, 2015 20:30:30 GMT
Evening,
Platform now back online.
Our apologies again for the downtime.
Kind regards,
Ed
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madpierre
Member of DD Central
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Post by madpierre on Nov 6, 2015 20:30:50 GMT
Looks like Ed sent an express carrier chicken as MT is back online
Oh, well done Ed you beat me to it.
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james
Posts: 2,205
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Post by james on Nov 6, 2015 20:32:19 GMT
I have just started putting some money this week, so yes, I have some (small) investment in the platform, which is now locked for 6 months. I also have some unused cash, which I will withdraw as soon as possible. I hadn't done the relevant due diligence on this company (my fault), but I have a better idea now (and lots of alarm bells)... "Censure" is I guess the opposite of what you meant... Hardly the opposite, the post in which you suggest opposite and which I've quoted is quite highly censorious. I do wonder, though, do you actually have any experience of using PHP? Or with web startups? What MoneyThing is doing is generally fine and going to much larger employee counts is the route to avoidable financial troubl due to excessive overheads for the young stage of the business at the moment. With Ablrate previously and now here you seem to be reacting adversely to things that should be accepted as quite routine hiccups for relatively new platforms. To me this suggests that you might want to consider sticking to platforms that have been around for three or five years and which have stopped growing or are only growing at relatively slow rates. That way you'll avoid most of the new business troubles that appear to cause an unnecessarily strong negative reaction. Nothing wrong with you having those reactions, it's just a case of picking suitable platforms to match that desire. Not that longer-established platforms are necessarily trouble-free, as a look in the Bondora section will illustrate.
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james
Posts: 2,205
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Post by james on Nov 6, 2015 20:34:00 GMT
Platform now back online. ... Our apologies again for the downtime. Thanks Ed. Please do investigate whether a PHP checker is being used routinely. It's a necessary part of defence against both problems like this and more dangerous attacks attacks these days.
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ianj
Member of DD Central
Posts: 654
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Post by ianj on Nov 6, 2015 20:35:22 GMT
I have just started putting some money this week, so yes, I have some (small) investment in the platform, which is now locked for 6 months. I also have some unused cash, which I will withdraw as soon as possible. I hadn't done the minimum relevant due diligence on this company (my fault), but I have a better idea now (and a few alarm bells)... "Censure" is I guess the opposite of what you meant... Opposite? I doubt it! But don't worry. When the SM becomes active you'll find happy lenders biting your hands of to get at your (small) investment!
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Post by uncletone on Nov 6, 2015 20:39:59 GMT
About 4 hours down, and recovered.
Makes RBS (no, you're not catching me out again - Royal Bank of Scotland) look pretty poor in comparison....
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Post by MoneyThing on Nov 6, 2015 20:42:09 GMT
Platform now back online. ... Our apologies again for the downtime. Thanks Ed. Please do investigate whether a PHP checker is being used routinely. It's a necessary part of defence against both problems like this and more dangerous attacks attacks these days. Evening james, We do have malware & attack checks on the server. Also, Shuang wanted me to say that the platform uses phpexcel to generate PDF tax statements from an Excel template only, no data is stored in Excel or CSV. Kind regards, Ed
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bob76
Posts: 103
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Post by bob76 on Nov 6, 2015 20:42:43 GMT
I do wonder, though, do you actually have any experience of using PHP? Or with web startups? PHP: a little bit Web startups: quite a lot e-commerce: I have worked/consulted on some top sites globally and in the UK Enterprise IT (including banking and finance, or business-critical systems): quite a lot Being a small company is fine, but having one guy in China to do web dev/support, without anybody else to provide backup is a serious cause of concern, for a system which is not just a fancy website... I don't care so much about availability/downtime, but more about security, hacking, data integrity, backups, DR etc etc. A single web dev guy is not going to have skills around all of this (and the way the website does not crash "gracefully" or has even failover is an indication that it's not high standards). If people are not worried about this, then their appetite to risk is higher than mine, or they don't understand the risk. For a 12% P2P lending return, I can find some other "more professional" P2P alternatives (with a few IT and support guys?), so there is additional risk here but not a better return. For a 20% return, then maybe I would stick around, but I am out. I have never invested or commented about "Ablrate"
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paulg
Member of DD Central
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Post by paulg on Nov 6, 2015 21:06:19 GMT
Evening, Platform now back online. Our apologies again for the downtime. Kind regards, Ed Well done Ed and team for recovering from this hiccup so quickly, and for responding with such transparency. I'm pleased to see that although there are one or two noisy detractors the majority of the posters have been constructive. My confidence in this platform grows.
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ramblin rose
Member of DD Central
“Some people grumble that roses have thorns; I am grateful that thorns have roses.” — Alphonse Karr
Posts: 1,370
Likes: 857
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Post by ramblin rose on Nov 6, 2015 21:22:52 GMT
Evening, Platform now back online. Our apologies again for the downtime. Kind regards, Ed Well done Ed and team for recovering from this hiccup so quickly, and for responding with such transparency. I'm pleased to see that although there are one or two noisy detractors the majority of the posters have been constructive. My confidence in this platform grows. And what's more, a deposit I just made at this time of night in my account within minutes. No complaints from me.
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jonbvn
Member of DD Central
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Post by jonbvn on Nov 6, 2015 22:06:41 GMT
I was going to put a bit of money on MT, but reconsidering seriously now! This P2P platform is HIGH RISK, in term of IT bob76 you are doing a lot of shouting for someone who is not invested with MoneyThing. Is there an underlying motive for such censure? Too true. You don't have any skin in this game (like us). Therefore, I also have to question your motivation....
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Post by MoneyThing on Nov 6, 2015 22:27:18 GMT
Evening,
Apologies again for the downtime today.
Just want to clarify a couple of things with regards to our IT setup:
- Shuang is based in the UK (Kent) and holds a British passport. I have known & worked with Shuang for many years and he is also one of the founding members of MT and is heavily committed to the company.
- We do have 2 x design team members & 3 x coding members based in China & consult with two red hat certified engineers in the UK who use to work with me at a previous company. However, it is only Shuang who has access to the live server.
Shuang made the mistake of making a couple of simple text changes to the tax statement just before his jet-lag set in and missed off one semicolon! Lesson learned: Shuang will not touch the live server whilst having jet-lag.
Having discussed this with Shuang tonight, as a result of this event we will allow one other MT member to access the live server, but only to roll back changes.
Kind regards,
Ed
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caesium
Member of DD Central
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Post by caesium on Nov 6, 2015 23:26:17 GMT
Having discussed this with Shuang tonight, as a result of this event we will allow one other MT member to access the live server, but only to roll back changes. Thanks Ed, apparently the unconstructive posts from the noisy detractors were constructive after all.
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