Zopa has added a new way of getting statement data

Fair enough. You can probably get a feel for whether they're roughly correct by looking your loanbook and filtering on the status column for defaults, if you can be bothered (appreciate you may have better uses of your time).

Out of interest, how many months has your Z+ account been running for?

£15k in April 2016

£5k in May 2-16

Statement date still says 30th September but interest has risen significantly (although not yet in line with previous months) no more defaults added, so looking better. You definitely can't rely on the Statement date as reflecting all transactions up to that date. 

I can't remember exactly but what I experienced was that the August one was wrong until the October one started. They've declared the 2 month error/delay for a while now. I'm guessing that there are different processes that pick up different elements that would normally run every night perhaps and have had issues that affects these processes and are having to run them less perhaps. Watch out there is a statement after the main words that says when the last data was retrieved it may not be the last day of the month - my septembers online statement currently says...

"Last transaction in this period: 28th September 2017 at 21:07"

But checking in my downloaded statements there are two more days of statements entries, 165 lines of data of which 50% are interest items. I believe the CSV is correct and the online report is still out.

My general experience so far is the statements and loanbook are pretty much on time daily - allow for a 2-4 hours window though. The loanbook "Default Date" field will definitely tell you when a default occurs in both the loanbook CSV's. The online loanbook is up to date within a few hours I think too. "Default date" is not a field on the Loanbook screen but I have been able to put "Default" in the search field and then sort the comments sometimes you can see the default date in there if its the last item.

Its not ideal but sadly they are having a number of problems and its pretty much the way it is at the moment.

If you don't have excel then ignore the next bit.

Anyone who has access to excel can download the current CSV, double click the csv file and when excel opens go to the Data menu (I'm in Excel2007 so this may not work for other versions). Find the filter option (in the sort & filter section) and click it once - you should see that the top line of data, headings, should have a series of DownArrow buttons in the bottom right corner of each heading field. Click in any data field and then pan across using the right cursor key until you reach the "Default Date" heading (At this time its column U). Click on the filter button in the heading and you should be presented with a number of options. The bottom section should have a series of year numbers and the term Blanks all ticked. Click the "select all" box to untick all the items. Now click the "+" of the current year (2017) and then click the "+" for the current month (October or September) Now click the unticked box and click ok. This will then result in all the defaults showing for the month selected you can then see all the defaults. Now you need to do similar things for the following fields.

* Status - untick the "closed" items (These are classic defaults I have 5 of those)
* Product - untick all except Plus items

You should be left with any defaulted items in the month. I have none in October but 2 in September on the 8th and 19th in fact.

If you have a few you can use the "outstanding" column to get Excel to tell you how much the default cost's . Just hold the control key and click each outstanding item and the count (Sum) should be on the bottom status line (to the far right usually).

This has got a bit longer than I had hoped but it should point those not very experienced with Excel and Zopa csv's a bit of a leg up.

Hopefully I'm not teaching granny to suck eggs - too much ;-)
 

I'd noticed that too but I'm not convinced.  My September statement was last updated on 11th September then a jump to 5 Oct for the current month, I find it hard to believe there were no transactions in the period 12-30 Sep.

My interest for September has gone up again (Still saying last transaction on the 30th), still looking a tad low, no more defaults. It might be complete now.