dandy
Posts: 427 
Likes: 341
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Post by dandy on Mar 14, 2018 12:29:20 GMT
Our website developers have confirmed this morning that our system is running slow at the moment, this is due to the increase of activity across the platform. Due to this, there is a delay in the Spring Promotion Total Amounts being updated on the front end website.
They have applied a fix for this earlier this morning and they have confirmed that the Spring Promotion Total Amounts should update accordingly within the next 24 hours. Apologies I think this may be my fault. I clicked "view certificates" on my QAA and merry hell seems to have followed ... dont try it
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Post by Harland Kearney on Mar 14, 2018 14:08:20 GMT
I've moved in £5,000 but £0 is showing as bonus. My snapshot was 9.4k so I am well above it now, hopefully it fixes by tomorrow morning. If not I'll email AC Support. EDIT: It has now updated  |
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niceguy37
Member of DD Central
Posts: 504
Likes: 254
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Post by niceguy37 on Mar 14, 2018 15:28:16 GMT
I've not invested any new funds but it is showing "£3.07" as eligible.
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jlend
Member of DD Central
Posts: 1,840
Likes: 1,465
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Post by jlend on Mar 14, 2018 15:38:59 GMT
Mine looks OK now.
It has updated twice this afternoon.
Once with the correct figure for the Monday deposit and interest, and then again recently with the correct figure including the Tuesday deposit and interest.
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Post by slumberingaccountant on Mar 14, 2018 17:42:52 GMT
yes mine now includes yesterdays interest.
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treeman
Member of DD Central
Posts: 1,026
Likes: 557
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Post by treeman on Mar 14, 2018 19:55:17 GMT
Mine's still showing £0 although my investments total is grester than the Total lent funds across your Standard/IFISA accounts at 11:59pm on 11th March figure  Will look again in the morning and hit live chat if it's still not showing. |
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loadsahope
Member of DD Central
Posts: 84
Likes: 45
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Post by loadsahope on Mar 14, 2018 19:58:31 GMT
Mine's showing a small amount (presumably interest reinvested) but not including the larger sum I moved in (bye RS!).
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baz657
Member of DD Central
Posts: 500
Likes: 189
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Post by baz657 on Mar 15, 2018 3:21:35 GMT
Mine was showing a bit (reinvested interest as I've not added any capital?) but it's gone back down to zero again although the snapshot figure is lower than the totals invested. Maybe it's because I've moved all the repaid capital and interest from the standard accounts into the IFISA account? We're only talking pennies here (bonus interest on interest) so I'll not be losing any sleep over it.
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jonah
Member of DD Central
Posts: 2,031
Likes: 1,113
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Post by jonah on Mar 15, 2018 6:28:41 GMT
Mine was showing a bit (reinvested interest as I've not added any capital?) but it's gone back down to zero again although the snapshot figure is lower than the totals invested. Maybe it's because I've moved all the repaid capital and interest from the standard accounts into the IFISA account? We're only talking pennies here (bonus interest on interest) so I'll not be losing any sleep over it. Ditto... was something yesterday, zero today. Not moved any money around though.
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crapo
Posts: 40
Likes: 26
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Post by crapo on Mar 15, 2018 9:28:23 GMT
Mine was showing a bit (reinvested interest as I've not added any capital?) but it's gone back down to zero again although the snapshot figure is lower than the totals invested. Maybe it's because I've moved all the repaid capital and interest from the standard accounts into the IFISA account? We're only talking pennies here (bonus interest on interest) so I'll not be losing any sleep over it. Ditto... was something yesterday, zero today. Not moved any money around though. Me three
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jonah
Member of DD Central
Posts: 2,031
Likes: 1,113
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Post by jonah on Mar 15, 2018 10:30:20 GMT
Ditto... was something yesterday, zero today. Not moved any money around though. Me three According to live chat it is just a display issue... but they are checking with IT just in case.
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Post by chris on Mar 15, 2018 11:24:16 GMT
According to live chat it is just a display issue... but they are checking with IT just in case. It's just a display issue. A couple of lender accounts ended up with errors in their historic figures which have been resolved but necessitate a recalculation which has had some knock on effects. There's also going to be some maintenance work carried out over the weekend to help with performance of some of these behind the scenes reports and calculations. Figures should be correct later today and after the weekend work the daily calculations should occur more quickly so that each lender account is updated earlier in the day.
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Post by crabbyoldgit on Mar 15, 2018 13:10:31 GMT
The hamster giveth and the hamster taketh away, his ways passes all understanding.
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dermot
Member of DD Central
Posts: 863
Likes: 517
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Post by dermot on Mar 15, 2018 13:31:01 GMT
Harken to the words of the crabbyoldgit, for his words are wise ...
My 1% display is £75 lower today ....
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loadsahope
Member of DD Central
Posts: 84
Likes: 45
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Post by loadsahope on Mar 15, 2018 18:56:38 GMT
Most of my money has appeared in it, but not all. Which is odd considering it went in as a single lump sum (I'm ignoring interest for the moment). I spoke to the live chat and they told me that 1 loan isn't being displayed correctly, but that it will be right by tomorrow. Took them all of a second to come up with that response, so doubt they checked.
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