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Post by chris on Apr 19, 2018 10:19:05 GMT
I find the AC website is even timing out when I try and log in quite often these days. Am not having problems with other sites I access at the same time so I don't think it is my tablet. Never makes it to the dashboard sometimes. Hopefully the improvements chris mentions will help over time. If you have your current tax liability on your dashboard then that can time out when it is calculated with the current implementation. If you change that figure for another by customising your dashboard then you'll find it loads much more quickly and the timeouts stop. There's a new implementation ready to go for the tax statement that would fix this but there's a number of questions that have been raised around how provision funds interact with loan write offs, so that's out for third party consultation at the moment with the intention being to adjust the tax statement before that new version is released based upon the feedback we get. So it's likely to be a number of weeks before that performance increase goes live.
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jlend
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Post by jlend on Apr 19, 2018 10:27:46 GMT
I find the AC website is even timing out when I try and log in quite often these days. Am not having problems with other sites I access at the same time so I don't think it is my tablet. Never makes it to the dashboard sometimes. Hopefully the improvements chris mentions will help over time. If you have your current tax liability on your dashboard then that can time out when it is calculated with the current implementation. If you change that figure for another by customising your dashboard then you'll find it loads much more quickly and the timeouts stop. There's a new implementation ready to go for the tax statement that would fix this but there's a number of questions that have been raised around how provision funds interact with loan write offs, so that's out for third party consultation at the moment with the intention being to adjust the tax statement before that new version is released based upon the feedback we get. So it's likely to be a number of weeks before that performance increase goes live. Thanks for the tip
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cb25
Posts: 3,528 
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Post by cb25 on May 24, 2018 9:22:54 GMT
I find the AC website is even timing out when I try and log in quite often these days. Am not having problems with other sites I access at the same time so I don't think it is my tablet. Never makes it to the dashboard sometimes. Hopefully the improvements chris mentions will help over time. If you have your current tax liability on your dashboard then that can time out when it is calculated with the current implementation. If you change that figure for another by customising your dashboard then you'll find it loads much more quickly and the timeouts stop. There's a new implementation ready to go for the tax statement that would fix this but there's a number of questions that have been raised around how provision funds interact with loan write offs, so that's out for third party consultation at the moment with the intention being to adjust the tax statement before that new version is released based upon the feedback we get. So it's likely to be a number of weeks before that performance increase goes live. Any update on this chris, as it's been over a month ?
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alibaba
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Post by alibaba on May 24, 2018 9:30:41 GMT
Second that
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Post by chris on May 24, 2018 9:48:19 GMT
cb25 - the behind the scenes changes to support the new implementation are actually going live right now. Given the long weekend we'll probably put the rest of the user visible changes live next week.
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cb25
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Post by cb25 on May 24, 2018 9:53:37 GMT
cb25 - the behind the scenes changes to support the new implementation are actually going live right now. Given the long weekend we'll probably put the rest of the user visible changes live next week. Just to be clear, are you talking about changes just to fix the speed issue or to address the question of whether AC's figures are correct ?
cf your statement 17 April 2018 in this thread
"Based on the latest feedback from lenders, some confusion around when precisely loans should be classed as written off, and how provision funds affect that, we are reviewing the existing statement with GT to make sure it is providing the information lenders require and that our methodology is correct."
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jlend
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Post by jlend on May 24, 2018 9:55:52 GMT
I hope you're not going to change the tax statement again. You did this last year and it's really inconvenient - AC issued it, I used the figures in my tax return, then you changed it !. About time AC got it right first time. AC do not provide tax advice, and we do not have FCA permission to provide tax advice, we provide the figures that lenders request so that they or their advisers can complete their tax return. If you have any doubts you should be seeking professional advice. Based on the latest feedback from lenders, some confusion around when precisely loans should be classed as written off, and how provision funds affect that, we are reviewing the existing statement with GT to make sure it is providing the information lenders require and that our methodology is correct. If RS are issuing statements on this then they are also reviewing their tax statement and likely have similar questions around how their provision fund interacts with non-performing loans. I've forwarded jlend 's information internally to make sure that if there is the option to have HMRC and the FCA review and / or certify our tax statements then we will also do so. Are the various reviews complete chris? Thanks
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Post by chris on May 24, 2018 10:00:23 GMT
cb25 - the behind the scenes changes to support the new implementation are actually going live right now. Given the long weekend we'll probably put the rest of the user visible changes live next week. Just to be clear, are you talking about changes just to fix the speed issue or to address the question of whether AC's figures are correct ?
cf your statement 17 April 2018 in this thread
"Based on the latest feedback from lenders, some confusion around when precisely loans should be classed as written off, and how provision funds affect that, we are reviewing the existing statement with GT to make sure it is providing the information lenders require and that our methodology is correct."
Sorry, juggling a lot of things so forgot that part of the context. This is to fix the speed. With regard to the changes to the 18/19 tax statement I believe the review with GT is nearing completion and I'm expecting a revised specification from the person running that project in the next couple of weeks. I can't really say more than that right now as I'm not aware of the detail that will be contained within that specification and the amount of work needed to implement it.
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jlend
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Post by jlend on May 24, 2018 10:07:12 GMT
Just to be clear, are you talking about changes just to fix the speed issue or to address the question of whether AC's figures are correct ?
cf your statement 17 April 2018 in this thread
"Based on the latest feedback from lenders, some confusion around when precisely loans should be classed as written off, and how provision funds affect that, we are reviewing the existing statement with GT to make sure it is providing the information lenders require and that our methodology is correct."
Sorry, juggling a lot of things so forgot that part of the context. This is to fix the speed. With regard to the changes to the 18/19 tax statement I believe the review with GT is nearing completion and I'm expecting a revised specification from the person running that project in the next couple of weeks. I can't really say more than that right now as I'm not aware of the detail that will be contained within that specification and the amount of work needed to implement it. I just wonder whether the statements should be pulled from the website until the review is complete. The potential however small of 10s of thousands of people having to resubmit their tax return isnt great. I assume AC have discussed this internally and the risk is small?
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Post by chris on May 24, 2018 10:08:16 GMT
Sorry, juggling a lot of things so forgot that part of the context. This is to fix the speed. With regard to the changes to the 18/19 tax statement I believe the review with GT is nearing completion and I'm expecting a revised specification from the person running that project in the next couple of weeks. I can't really say more than that right now as I'm not aware of the detail that will be contained within that specification and the amount of work needed to implement it. I just wonder whether the statements should be pulled from the website until the review is complete. The potential however small of 10s of thousands of people having to resubmit their tax return isnt great. I assume AC have discussed this internally and the risk is small? I raised it as an option and it was decided that it wasn't necessary.
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jlend
Member of DD Central
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Post by jlend on May 24, 2018 10:14:03 GMT
I just wonder whether the statements should be pulled from the website until the review is complete. The potential however small of 10s of thousands of people having to resubmit their tax return isnt great. I assume AC have discussed this internally and the risk is small? I raised it as an option and it was decided that it wasn't necessary. Thanks chris. Good to know. I dont suppose you know if a review with hmrc and the fca was progressed?
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Post by chris on May 24, 2018 10:18:15 GMT
I raised it as an option and it was decided that it wasn't necessary. Thanks chris . Good to know. I dont suppose you know if a review with hmrc and the fca was progressed? It's a project on the same manager's desk so hopefully will happen in parallel once the initial review is complete.
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cb25
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Post by cb25 on May 24, 2018 10:51:40 GMT
Just to be clear, are you talking about changes just to fix the speed issue or to address the question of whether AC's figures are correct ?
cf your statement 17 April 2018 in this thread
"Based on the latest feedback from lenders, some confusion around when precisely loans should be classed as written off, and how provision funds affect that, we are reviewing the existing statement with GT to make sure it is providing the information lenders require and that our methodology is correct."
Sorry, juggling a lot of things so forgot that part of the context. This is to fix the speed. With regard to the changes to the 18/19 tax statement I believe the review with GT is nearing completion and I'm expecting a revised specification from the person running that project in the next couple of weeks. I can't really say more than that right now as I'm not aware of the detail that will be contained within that specification and the amount of work needed to implement it. It's a possible revision to my already downloaded 17/18 tax statement I'm concerned with, not with "changes to the 18/19 tax statement"
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dave2
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Post by dave2 on May 24, 2018 14:00:22 GMT
It's a possible revision to my already downloaded 17/18 tax statement I'm concerned with, not with "changes to the 18/19 tax statement" The details provided in the Assetz tax statement are only provided as guidance to help complete the HMRC return.
I checked the Assetz tax statement against my own figures, it was spot on, matched my excel totals exactly.
As I have nothing to gain by offsetting "loans in recovery" this year, my tax return was in the post over a week ago.
Sorted. 
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cb25
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Post by cb25 on May 24, 2018 15:26:09 GMT
It's a possible revision to my already downloaded 17/18 tax statement I'm concerned with, not with "changes to the 18/19 tax statement" The details provided in the Assetz tax statement are only provided as guidance to help complete the HMRC return.
I checked the Assetz tax statement against my own figures, it was spot on, matched my excel totals exactly.
As I have nothing to gain by offsetting "loans in recovery" this year, my tax return was in the post over a week ago.
Sorted. My view is that it's much easier to use the P2P platform's figures, as anything else could certainly bring a ton of questions from HMRC (in the unlikely event they checked) - along the lines of "what makes you think your figures are more accurate than the platform's?".
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