shimself
Member of DD Central
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Post by shimself on Nov 7, 2018 21:21:24 GMT
But they have allowed references in the past, so it's not about "rules" it's about "when it suits them". We no longer officially post on the forum and our compliance advice has changed. Well if that's the case it's taken an awful long time for AC to say so, including a protracted correspondence with enquiries@
Can you explain why it's a problem?
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Post by chris on Nov 7, 2018 21:28:42 GMT
We no longer officially post on the forum and our compliance advice has changed. Well if that's the case it's taken an awful long time for AC to say so, including a protracted correspondence with enquiries@
Can you explain why it's a problem?
The customer service desk may not be fully aware of the situation and reasoning. We announced quite a while ago, and I have repeated several times since, that we do not officially support the forum and would be disengaging beyond myself and Stuart in personal capacities. I'll still help with technical queries as and where I can but that's necessarily the extent of it.
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Post by Ton ⓉⓞⓃ on Nov 7, 2018 22:12:29 GMT
But they have allowed references in the past, so it's not about "rules" it's about "when it suits them". Two or three years ago (or more) I asked a question in the AC Q&A where I referred to this forum and it was allowed. My understanding is that since that time the FCA has brought rules in that govern what an agent says on social media. Prior to the rules coming in all the platforms were significantly more talkative. It changed over night. Since that time there have been some occasions where platforms have said to us that they would like to comment on something or give information but feel/believe they can't (I'm not thinking of any specific platforms here). One general example of this is where Lenders in the past have asked platforms to say what progress was being made in gaining full FCA accreditation to be able to offer an IFISA. Advice generally is businesses must not comment on these processes doing that might actually stop your business accreditation. Each platform gets it's own Advice and it can vary a great deal as they all operate in different ways etc, but once it's been given effectively the platform has to follow that Advice, at least that's my understanding.
Often when I get an email from AC about a vote it includes something along the lines of, "Potentially sharing any of this information on forums may lead to a negative impact on realisations and, therefore, the recovery of your loan." To me that's a pretty big hint for people to go and look if they have the get up and go. Also there are a lot more lurkers that posters.
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cb25
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Post by cb25 on Nov 8, 2018 18:00:42 GMT
shimself I liked your question in loan 227 today (not that they gave you an answer) 
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slippery
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Post by slippery on Dec 12, 2018 23:57:14 GMT
I see the forum has had a brief mention in the 227 vote.
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Post by hammertime on Dec 13, 2018 15:23:51 GMT
But they have allowed references in the past, so it's not about "rules" it's about "when it suits them". Two or three years ago (or more) I asked a question in the AC Q&A where I referred to this forum and it was allowed. My understanding is that since that time the FCA has brought rules in that govern what an agent says on social media. Prior to the rules coming in all the platforms were significantly more talkative. It changed over night. Since that time there have been some occasions where platforms have said to us that they would like to comment on something or give information but feel/believe they can't (I'm not thinking of any specific platforms here). One general example of this is where Lenders in the past have asked platforms to say what progress was being made in gaining full FCA accreditation to be able to offer an IFISA. Advice generally is businesses must not comment on these processes doing that might actually stop your business accreditation. Each platform gets it's own Advice and it can vary a great deal as they all operate in different ways etc, but once it's been given effectively the platform has to follow that Advice, at least that's my understanding.
Often when I get an email from AC about a vote it includes something along the lines of, "Potentially sharing any of this information on forums may lead to a negative impact on realisations and, therefore, the recovery of your loan." To me that's a pretty big hint for people to go and look if they have the get up and go. Also there are a lot more lurkers that posters.
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Post by hammertime on Dec 13, 2018 15:25:49 GMT
It was like that on F/C own forum until they closed it down. F/C became like a dictatorship.
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shimself
Member of DD Central
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Post by shimself on Dec 14, 2018 11:21:31 GMT
Two or three years ago (or more) I asked a question in the AC Q&A where I referred to this forum and it was allowed. My understanding is that since that time the FCA has brought rules in that govern what an agent says on social media. Prior to the rules coming in all the platforms were significantly more talkative. It changed over night. Since that time there have been some occasions where platforms have said to us that they would like to comment on something or give information but feel/believe they can't (I'm not thinking of any specific platforms here). One general example of this is where Lenders in the past have asked platforms to say what progress was being made in gaining full FCA accreditation to be able to offer an IFISA. Advice generally is businesses must not comment on these processes doing that might actually stop your business accreditation. Each platform gets it's own Advice and it can vary a great deal as they all operate in different ways etc, but once it's been given effectively the platform has to follow that Advice, at least that's my understanding.
Often when I get an email from AC about a vote it includes something along the lines of, "Potentially sharing any of this information on forums may lead to a negative impact on realisations and, therefore, the recovery of your loan." To me that's a pretty big hint for people to go and look if they have the get up and go. Also there are a lot more lurkers that posters.
Well if AC can hint at it, why can't lenders mention it explicitly?
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Post by hammertime on Dec 17, 2018 10:40:11 GMT
I quite agree.
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