neal
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Post by neal on Dec 6, 2018 14:14:29 GMT
Whilst I'd be happy to give Mr Brooke my opinion I'm not sure it would go down well. The last time someone from Lendy phoned up to talk about the 'progress' of the platform was just before the 14m Wolvo loan was due to be repaid. As I said then, that loan needs to be repaid on time or investor confidence will hit the floor and Lendy will be on a slippery slope.
But hay! I suppose this shows at least his head is not in the sand and maybe, just maybe some movement in the right direction can be made.
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reinvestor
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Post by reinvestor on Dec 6, 2018 14:17:10 GMT
I'm kind of a bit staggered that an organisation would actually write that. It is essentially an admission of serious leadership and management failure. Its one thing for people to think it, but its quite another for the target organisation to say it. Reads to me like they might have been forced to send it by the FCA.
No financial business would highlight the fact compliance needs improving without being forced to do so.
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Post by p2plender on Dec 6, 2018 14:18:42 GMT
Too little, too late I feel. Manning up should have been done a long time ago. Those actions won't do much to expediate the bad loans. The problems were not the recoveries, but the loans in the first place. Any old fool can lend money out, getting it back is the hard thing, and Lendy were gamed by too many experienced borrowers. Perhaps they are trying to avoid people leaving altogether.... could Lendy's accounts take it if people withdrew en masse? The bigger concern for me is that Lendy seem to be doing nothing regarding new loans. I have already accepted that the bad ones will either be sold at haircut, or go through the long process of receivers. I think there is a slim chance of their reputation being repaired now, but if they were to provide some decent bridging loans based on sensible valuations that would be a good start. Too true. Finished as a business yonks ago. Merely a joke amongst the p2p lending industry now. Haas he come straight off TP to write this?
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warn
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Post by warn on Dec 6, 2018 14:22:17 GMT
Well, I thought the email was potentially encouraging.
In 1.1, Introduction they accept that things haven't been quite up to scratch, but they're on the case, and they want me to know "what actions [they] have taken to resolve those loans affected by deferred repayment".
In 1.2, Areas of Concern they list the various components of the recovery process.
(unfortunately, in my copy of the email, the body of the document, presumably containing some hint of detail of the aforesaid actions, appears to be missing)
In 8.1, Summary they hope they have brought "assurance that we are absolutely committed to making improvements".
Perhaps something less redacted will be out soon?
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Post by Deleted on Dec 6, 2018 14:28:50 GMT
An Apology!!! AN APOLOGY .... I really didn't think Liam/Lendy were capable.
However it's tainted for me that it comes at a point in their journey that can only be feeling rather desperate and not significantly earlier when it was clearly due.
It's not that the words aren't appreciated Liam, more that we've reached a position where only action will suffice.
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nyneil
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Post by nyneil on Dec 6, 2018 14:50:55 GMT
I think this is a step in the right direction. We've now heard the words, so let's hope they can deliver.
It takes a strong man to admit weakness / failure, so I take this communication to be a positive sign, even if it has come later than many would have liked.
Edit: The first positive outcome is showing they are listening to and, importantly, hearing what their investors are saying.
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Post by loftankerman on Dec 6, 2018 14:59:46 GMT
Too little, too late I feel. The bigger concern for me is that Lendy seem to be doing nothing regarding new loans. I have already accepted that the bad ones will either be sold at haircut, or go through the long process of receivers. I think there is a slim chance of their reputation being repaired now, but if they were to provide some decent bridging loans based on sensible valuations that would be a good start. I suspect they have realised that the current incarnation of Lendy is so tainted that there's no point in wasting any potentially good business on it, as it won't attract much interest in view of the reputation. Anything they feel they might be able to make a go of, will go into Lendy Wealth. Having significant and widespread success in recoveries sorting out 12% Lendy will benefit them. Survival for Lendy Wealth without it will be an uphill struggle in any case with this albatross hung round its neck. I have no criticism of the email and proposed course of action. It is a 'plan' to put things right. One was needed because they weren't just going to 'go right' as a result of random chance. I'll continue to observe as before and see what steps are taken in the right, or any other direction.
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Jeepers
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Post by Jeepers on Dec 6, 2018 15:05:24 GMT
Seen similar attempts to reach out to us before and nothing changed. I just want my capital back, not more false promises.
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picnicman
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Post by picnicman on Dec 6, 2018 15:05:28 GMT
I think this is a step in the right direction. We've now heard the words, so let's hope they can deliver. It takes a strong man to admit weakness / failure, so I take this communication to be a positive sign, even if it has come later than many would have liked. Edit: The first positive outcome is showing they are listening to and, importantly, hearing what their investors are saying. yep - I guess in some ways they cannot win whatever they say - actions will be far better received than words, but will await with interest what questions/answers get posted in the coming weeks (might be worthy of another thread?). Less than 3 weeks to xmas and I sincerely and honestly wish that some pre xmas presents are forthcoming to those lenders that need them Cheers P
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pi
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Post by pi on Dec 6, 2018 15:07:11 GMT
I'm kind of a bit staggered that an organisation would actually write that. It is essentially an admission of serious leadership and management failure. Its one thing for people to think it, but its quite another for the target organisation to say it. I went through their investor surgery and the language was quite frank and they accepted a lot of issues on their side. I would highly recommend Investor surgery for people having difficult questions like "Will Lendy go bankrupt?", "Why is nothing happening?", "What are the repayments lined up this month etc"
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michaelc
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Say No To T.D.S.
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Post by michaelc on Dec 6, 2018 16:13:51 GMT
My twopenneth is its worth bearing in mind sentiment can change very quickly. One or two big recoveries followed by additional gains over the coming months would be all it takes.
An email like this on its own acts a bit like a multiplier. But two or three times nothing is nothing.
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adrianc
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Post by adrianc on Dec 6, 2018 16:39:30 GMT
It's nice words. But...
It really does need to be backed up by action - and I'm generally one of the more optimistic around these parts...
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Monetus
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Post by Monetus on Dec 6, 2018 16:42:34 GMT
I'm pleased that Lendy have finally shown some humility... it's been a long time coming.
However as others have stated, Lendy will be judged on their results now - not their words.
I genuinely hope that they can achieve some good recoveries and restore the confidence of investors.
Unfortunately we've had several similar reassurances in the past that Lendy will be turning a corner/improving communications etc and they've never come to fruition.
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Post by Deleted on Dec 6, 2018 17:22:24 GMT
Goodnews they are facing up to their problems, to begin to have faith I would need to see
1) A sequence of changes that they intend to introduce with dates and clarity of the measures on each of the subjects they discuss
2) Similar for each "late" loan, so for instance Loan 123, 80% capital released by &&/&&/&&
I very much doubt they have such a table of improvements internally and of course to have confidence they need such a plan. If they are serious then why not publish that plan, perhaps to each lender as it relates to their loans, or just generally?
We could call them a "recovery plan" and a "recovery loan plan".
I will now hold my breath .
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adrianc
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Post by adrianc on Dec 6, 2018 17:28:37 GMT
...and DFL27 just repaid in full, including all interest and bonus.
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