markr
Member of DD Central
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Post by markr on Oct 22, 2014 9:29:40 GMT
Now that we have the full statements, I can see two major complaints. First, when the website first went live (starting at 11:47 yesterday), it immediately busied itself selling off several loan parts that I didn't ask it to. Second, it now seems to be involved in a pointless business of selling and re-buying sub-£1 lumps of loans (see below).
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oldgrumpy
Member of DD Central
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Post by oldgrumpy on Oct 22, 2014 9:38:21 GMT
markr Mine did that for a while yesterday. Nothing's happened yet today. (I mentioned earlier using the word lunacy ......page 12)
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Post by gaspilot on Oct 22, 2014 9:39:06 GMT
I've got two loans listed that have a different amount in the target column to the holding column . I have no idea why as this hasn't been the case prior to the new website. The difference for one loan (Y*****ire) is 7p and the other (St********ire) is 22p. These amounts probably account for the error in the calculations of my totals on the site which is out by 28p. I know these are small amounts but it is an irritation. Any ideas why this is so?
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j
Member of DD Central
Penguins are very misunderstood!
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Post by j on Oct 22, 2014 9:40:26 GMT
So I'm open to suggestion, open to changing it, and open to giving a user level setting or a per loan setting where you can choose how it behaves. But this needs to be an open discussion taken over a couple of days rather than a rushed decision. chris, why not do a poll with the various options suggested? That will certainly give you a clear idea of what most on this forum would like to see. I personally would like both options. What batchoy suggested & what you suggested, is not all feasible/doable
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Post by bengilbert on Oct 22, 2014 9:42:37 GMT
When looking at a list of loans (eg in loan book / browse loans), I'd like to be able to control+click/right click, open in new tab for the loans I'm interested in, and open them all, rather than having to go in to each one and then go back to the list. Is there a way of doing this? If not, could it be added? You should already be able to control / command click to open in a tab, or right click and select open in tab. If you want to open those tabs in the background then that's a setting in your browser. I think chrome does this by default. It's not working for me. I'll send a screenshot and more information but this seems to me a low-level issue so I'll wait a few days.
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is
Posts: 108
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Post by is on Oct 22, 2014 9:43:21 GMT
Not me, I want an off button so that my percentage holding remains constant, so that if I decide that I will take 1% of a loan my holding stays at 1% as the loan amortises. The system must function whereby the loan operates in the same manner for lenders as it does for the borrower without major manual intervention for the lender so if the loan is an amortising loan for the borrower it must behave like an amortising loan for the lender. At present with no off button the MAI turns every loan into a pseudo bullet loan regardless of the structure of the underlying loan unless the lender manually edits the MAI target for a particular loan. At present with no off button I have set my MLA to withdraw repayments and interest and I am seriously considering whether it will these fund will be reinvest through or will be withdrawn from the platform. I like the platform, I think the AC has done a good job so far, and I like the ethos of the team running AC and I have stuck with it through various ups and downs over the past year, but without an off button for MAI given the increased workload of keeping amortising loans functioning like amortising loans the phased withdrawal from AC as a platform is currently a definite possibility. As has been stated more than once in this thread I'm open to discussion on changing the way the targets amortise with a loan. Yours isn't the only opinion on this and others have stated they don't want it to amortise. They've chosen a level they're happy investing in a given loan and are happy for it to remain at that level. If we amortise the amount what happens to the uninvested portion of your target as well? Let's say you have a £1,000 target but only £500 is currently invested, and a £50 principal repayment comes in. Should your target be £950 to reflect the full amortisation or £975 to reflect the amortisation of the part that's invested? So I'm open to suggestion, open to changing it, and open to giving a user level setting or a per loan setting where you can choose how it behaves. But this needs to be an open discussion taken over a couple of days rather than a rushed decision. I think the issue here is the way default behaviour has been changed by new site release, leading to potentially unintended investments being made by people who did not review the site immediately. I have had to do as batchboy and switch reinvestment off & clear funds from investment account. This is very manual and time consuming to maintain, unnecessarily so.
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Post by chris on Oct 22, 2014 9:43:26 GMT
You should already be able to control / command click to open in a tab, or right click and select open in tab. If you want to open those tabs in the background then that's a setting in your browser. I think chrome does this by default. It's not working for me. I'll send a screenshot and more information but this seems to me a low-level issue so I'll wait a few days. Okay nag me again in a few days. Definitely working for me but I'll run it past the rest of the team when we've caught our breath.
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Post by chris on Oct 22, 2014 9:44:59 GMT
As has been stated more than once in this thread I'm open to discussion on changing the way the targets amortise with a loan. Yours isn't the only opinion on this and others have stated they don't want it to amortise. They've chosen a level they're happy investing in a given loan and are happy for it to remain at that level. If we amortise the amount what happens to the uninvested portion of your target as well? Let's say you have a £1,000 target but only £500 is currently invested, and a £50 principal repayment comes in. Should your target be £950 to reflect the full amortisation or £975 to reflect the amortisation of the part that's invested? So I'm open to suggestion, open to changing it, and open to giving a user level setting or a per loan setting where you can choose how it behaves. But this needs to be an open discussion taken over a couple of days rather than a rushed decision. I think the issue here is the way default behaviour has been changed by new site release, leading to potentially unintended investments being made by people who did not review the site immediately. I have had to do as batchboy and switch reinvestment off & clear funds from investment account. This is very manual and time consuming to maintain, unnecessarily so. The default behaviour is the same - it's always remained a static target that didn't amortise. What's changed is the ability of the system to actually process requested sales and purchases. I'll start a poll though as I do want to get this right.
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Post by planetx on Oct 22, 2014 9:54:21 GMT
You should already be able to control / command click to open in a tab, or right click and select open in tab. If you want to open those tabs in the background then that's a setting in your browser. I think chrome does this by default. It's not working for me. I'll send a screenshot and more information but this seems to me a low-level issue so I'll wait a few@ days. bengilbert, I think you can do this by right-clicking on the arrow ">" on the right hand side of the loan listing, rather than right clicking on the loan name itself. Works for me in Firefox anyway.
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Post by batchoy on Oct 22, 2014 9:57:54 GMT
I think the issue here is the way default behaviour has been changed by new site release, leading to potentially unintended investments being made by people who did not review the site immediately. I have had to do as batchboy and switch reinvestment off & clear funds from investment account. This is very manual and time consuming to maintain, unnecessarily so. The default behaviour is the same - it's always remained a static target that didn't amortise. What's changed is the ability of the system to actually process requested sales and purchases. I'll start a poll though as I do want to get this right. HOW MANY TIMES DOES IT HAVE TO BE SAID THE BEHAVIOUR IS NOT THE SAME AS THERE IS NO ABILITY TO TURN THE AUTO INVESTMENT FUNCTION OFF OR LIMIT THE MAXIMUM PERCENTAGE HOLDING !!!!
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pikestaff
Member of DD Central
Posts: 2,187
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Post by pikestaff on Oct 22, 2014 9:58:55 GMT
Not me, I want an off button so that my percentage holding remains constant, so that if I decide that I will take 1% of a loan my holding stays at 1% as the loan amortises. The system must function whereby the loan operates in the same manner for lenders as it does for the borrower without major manual intervention for the lender so if the loan is an amortising loan for the borrower it must behave like an amortising loan for the lender. At present with no off button the MAI turns every loan into a pseudo bullet loan regardless of the structure of the underlying loan unless the lender manually edits the MAI target for a particular loan. At present with no off button I have set my MLA to withdraw repayments and interest and I am seriously considering whether it will these fund will be reinvest through or will be withdrawn from the platform. I like the platform, I think the AC has done a good job so far, and I like the ethos of the team running AC and I have stuck with it through various ups and downs over the past year, but without an off button for MAI given the increased workload of keeping amortising loans functioning like amortising loans the phased withdrawal from AC as a platform is currently a definite possibility. As has been stated more than once in this thread I'm open to discussion on changing the way the targets amortise with a loan. Yours isn't the only opinion on this and "others have stated they don't want it to amortise"... As far as I know, one person has stated they don't want it to amortise, vs several who do. It can be fixed in one of two ways: either (a) let us turn off the AI loan by loan, or (b) let us have an option to set targets as a % of each loan. If you could present (b) in such a way that it looked like we were selecting an amortising cash target (which is the same thing really), so much the better. I appreciate that fixing it is likely to be more than a few minutes work but it needs to be done some time soon. Edit: re default behaviour. The default behaviour on the old site was no AI at all. So if I did not want AI to continually top up my amortising loans all I had to do was sit tight and not switch it on. Batchoy's last post is right too, but the giant red caps are giving me a headache!
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Post by Jack Barlow on Oct 22, 2014 10:01:49 GMT
I think the issue here is the way default behaviour has been changed by new site release, leading to potentially unintended investments being made by people who did not review the site immediately. I have had to do as batchboy and switch reinvestment off & clear funds from investment account. This is very manual and time consuming to maintain, unnecessarily so. The default behaviour is the same - it's always remained a static target that didn't amortise. What's changed is the ability of the system to actually process requested sales and purchases. I'll start a poll though as I do want to get this right. chris, I'm confused, what would the poll be asking? Are you implying here that it's not going to be feasible for the software to offer the choice of top-up or amortisation on a loan-by-loan basis and that you want to see which the majority would prefer? Or are you wanting to get opinion on what should be the default setting?
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Post by chris on Oct 22, 2014 10:05:11 GMT
The default behaviour is the same - it's always remained a static target that didn't amortise. What's changed is the ability of the system to actually process requested sales and purchases. I'll start a poll though as I do want to get this right. HOW MANY TIMES DOES IT HAVE TO BE SAID THE BEHAVIOUR IS NOT THE SAME AS THERE IS NO ABILITY TO TURN THE AUTO INVESTMENT FUNCTION OFF OR LIMIT THE MAXIMUM PERCENTAGE HOLDING !!!!The non-amortising of the target is the same. You can reduce your balance to zero to stop new investment. You also have your poll. Shouting like that is not conducive to getting us to work with you on this. I'm giving as much time on this forum as I can, making as many changes as I can based on the feedback you're all giving, and making those changes as quickly as we can. I've been far more engaged with you all than all of the other platforms, and want to continue to do so. But the level of personal abuse, insults, use of big bold text to make their opinion known, etc. is growing and is getting too high. Sorry to single you out as that is unfair on you, but this isn't conducive to us working with you to make the changes you want. Please keep everything civil and engage with us in a constructive manner.
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Post by chris on Oct 22, 2014 10:06:07 GMT
The default behaviour is the same - it's always remained a static target that didn't amortise. What's changed is the ability of the system to actually process requested sales and purchases. I'll start a poll though as I do want to get this right. chris, I'm confused, what the poll would be asking? Are you implying here that it's not going to be feasible for the software to offer the choice of top-up or amortisation on a loan-by-loan basis and that you want to see which the majority would prefer? Or are you wanting to get opinion on what should be the default setting? Both - the more options we give the more scope for confusion, choice paralysis, and disengagement for new lenders. The poll has been created.
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Post by yorkshireman on Oct 22, 2014 10:13:43 GMT
Wouldn’t it be better to allow Assetz to deal with the known glitches before throwing more problems and wish lists at them?
Although I have strongly criticised this upgrade and remain unhappy about a number of aspects of it, I do think that the current flood of questions and requests will be counterproductive and merely slow down AC’s response to known problems.
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