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Post by chris on Feb 12, 2015 20:14:30 GMT
I'll take a look tomorrow, to see what's up.
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am
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Post by am on Feb 13, 2015 12:31:29 GMT
There's a discrepancy between my headline accrued interest and the sum of accruals on my loan book. (The former is larger.) I suspect that this is due to outstanding interest from when I dipped my toe into the GEIA, but with a current balance of £0.00 there this doesn't seem to be made visible anywhere on the web site.
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mikeb
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Post by mikeb on Feb 13, 2015 18:23:39 GMT
The plan is to move accrued interest off that table into its own one but that affects a fair bit of display code so isn't that quick a fix. Until that happens, can someone give it a manual poke once a morning, as the figures are getting quite screwed up -- some loans up to date, some 1 day behind, some 2 days behind as it selects a random bunch to stall on overnight?
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TFTO
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Post by TFTO on Mar 5, 2015 7:09:39 GMT
Accruals are wrong pretty much every day now. chris can we please have this fixed as it's been dragging on for months. |
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mikeb
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Post by mikeb on Mar 5, 2015 8:50:14 GMT
It had been okay for 2 weeks after my last posting suggesting a manual daily poking  They've been wrong every day starting Saturday -- I was hoping it would come back to correct, but it seems not. So now we again have loans a) up to date, b) 1 day off, c) 2 days off, d) one day ahead for no reason. A random selection of about 10% of loans are selected for non-updating. Additionally Spondon is cruising along interest free. |
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niceguy37
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Post by niceguy37 on Mar 5, 2015 10:01:46 GMT
Thanks for keeping an eye on this mikeb |
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bugs4me
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Post by bugs4me on Mar 5, 2015 10:19:00 GMT
It had been okay for 2 weeks after my last posting suggesting a manual daily poking They've been wrong every day starting Saturday -- I was hoping it would come back to correct, but it seems not. So now we again have loans a) up to date, b) 1 day off, c) 2 days off, d) one day ahead for no reason. A random selection of about 10% of loans are selected for non-updating. Additionally Spondon is cruising along interest free. Q&A on Spondon is it's now at 18%. It seems that when a loan goes into default then a bit of manual intervention is required in the office. Same as #103 - the answer to that 0% was '....This a system error and has been referred to our developers to resolve....'
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mikeb
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Post by mikeb on Mar 9, 2015 18:50:07 GMT
chris Can we have the manual accrued-interest-update-poking put back on please -- there are now loans with incorrect accrued interest of anything from 1 (various) to 6 days (Woodacott, Spondon), and this has been happening for over a week now.
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mikes1531
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Post by mikes1531 on Mar 9, 2015 20:34:26 GMT
chris Can we have the manual accrued-interest-update-poking put back on please -- there are now loans with incorrect accrued interest of anything from 1 (various) to 6 days (Woodacott, Spondon), and this has been happening for over a week now. I think Spondon is going to require more than a simple poke. That loan is now overdue, and the interest rate hasn't been changed to the default rate -- which AFAIK is 18%. Until that input to the system -- the new rate and its effective date -- is updated, that loan won't accrue any interest, no matter how hard the system is poked.
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bugs4me
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Post by bugs4me on Mar 9, 2015 22:13:57 GMT
chris Can we have the manual accrued-interest-update-poking put back on please -- there are now loans with incorrect accrued interest of anything from 1 (various) to 6 days (Woodacott, Spondon), and this has been happening for over a week now. I think Spondon is going to require more than a simple poke. That loan is now overdue, and the interest rate hasn't been changed to the default rate -- which AFAIK is 18%. Until that input to the system -- the new rate and its effective date -- is updated, that loan won't accrue any interest, no matter how hard the system is poked. Same then as #103 B***** which has been showing at 0.00% for ages.
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tonyr
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Post by tonyr on Mar 12, 2015 9:47:52 GMT
chris Can we have the manual accrued-interest-update-poking put back on please -- there are now loans with incorrect accrued interest of anything from 1 (various) to 6 days (Woodacott, Spondon), and this has been happening for over a week now. The accrued interest seems to have gone haywire today. For me it's showing my daily gain is six times what I would normally expect, about half of which is down to #125 C* W.T. not resetting when the interest was paid out. I assume there is at least one more like this. One of the big selling points of AC is that, under nearly all circumstances, you do get the interest showed as accrued. So, in my mind, it's really important to get this right. FC got it right from the start to the point at which they (at least used to) display total assets as including accrued interest. This is great, it makes you feel as though you are getting somewhere every day. I think AC should fix this and even display the (slightly cheaky) number - I think it would do everyone a lot of good.
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bigfoot12
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Post by bigfoot12 on Mar 12, 2015 9:54:56 GMT
chris Can we have the manual accrued-interest-update-poking put back on please -- there are now loans with incorrect accrued interest of anything from 1 (various) to 6 days (Woodacott, Spondon), and this has been happening for over a week now. The accrued interest seems to have gone haywire today. For me it's showing my daily gain is six times what I would normally expect, about half of which is down to #125 C* W.T. not resetting when the interest was paid out. I assume there is at least one more like this. Possibly #121 C* WT (same initials different loan).
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mikes1531
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Post by mikes1531 on Mar 12, 2015 11:23:45 GMT
One of the big selling points of AC is that, under nearly all circumstances, you do get the interest showed as accrued. So, in my mind, it's really important to get this right. FC got it right from the start to the point at which they (at least used to) display total assets as including accrued interest. This is great, it makes you feel as though you are getting somewhere every day. I think AC should fix this and even display the (slightly cheaky) number - I think it would do everyone a lot of good. 'Current accrued interest' is one of the items that can be displayed at the top of the Dashboard page. I do that, and it is reassuring when it increases daily as expected. Similarly, it is depressing when it's calculated incorrectly, so it would be helpful, to say the least, if the amount shown was right.
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tonyr
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Post by tonyr on Mar 12, 2015 11:45:43 GMT
The accrued interest seems to have gone haywire today. For me it's showing my daily gain is six times what I would normally expect, about half of which is down to #125 C* W.T. not resetting when the interest was paid out. I assume there is at least one more like this. Possibly #121 C* WT (same initials different loan). I did mean #125 C*shire W.T. but I now see that it's been kicked and is okay now. #121 C*bria WT also looks fine to me at 11:45.
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bigfoot12
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Post by bigfoot12 on Mar 12, 2015 12:10:01 GMT
I assume there is at least one more like this. Sorry tonyr I wasn't correcting you. I was providing a suggestion for your assumption (in addition to the loan you mentioned). (Both loans now showing correctly for me.)
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