sqh
Member of DD Central
Before P2P, savers put a guinea in a piggy bank, now they smash the banks to become guinea pigs.
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Post by sqh on Jul 27, 2015 20:43:52 GMT
I had a target of £950 on loan #133, but a holding of £949.9939....
There are units available so I increased my target by £50 hoping the rounding problem would get corrected.
The MLIA bought £50 but now shows a holding of £0.
Very disconcerting.
Edit: more than an hour later, it's now £999.9939
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Jul 27, 2015 21:59:49 GMT
I had a target of £950 on loan #133, but a holding of £949.9939.... There are units available so I increased my target by £50 hoping the rounding problem would get corrected. The MLIA bought £50 but now shows a holding of £0. Very disconcerting. Sounds similar to my issue (further up thread) earlier with a sale (different loan) zeroing my holding for an hour. Given up on trying to sort odd pence on #133. There's something odd about it, doesnt matter if buying or selling, I suspect it has something to do with the odd amount of capital outstanding (doesnt the system split the loans into proportional parts, might be impossible to get whole pence as a result?)
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Post by jevans4949 on Jul 27, 2015 22:25:30 GMT
ATM, I'm just buying up bits of loans towards targets as repayments come in. If you look at the MLIA cash statement, you will see that the repayments coming in are broken down into attopence, but units bought are only in whole pence.
#133 is now making principal repayments, so that would explain why individual holdings are in attopence. Don't know what happens if you try to sell out completely in such circumstances. You're probably stuck with the last attopenny forever.
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Post by chris on Jul 28, 2015 6:46:14 GMT
ATM, I'm just buying up bits of loans towards targets as repayments come in. If you look at the MLIA cash statement, you will see that the repayments coming in are broken down into attopence, but units bought are only in whole pence. #133 is now making principal repayments, so that would explain why individual holdings are in attopence. Don't know what happens if you try to sell out completely in such circumstances. You're probably stuck with the last attopenny forever. This is a current limitation of the marketplace. All purchases and sales are in whole pence, whereas capital and interest are not. I'm currently knee deep in a restructuring of the marketplace code that will allow for fractional pence transactions. However there will still need to be a threshold of some degree to prevent oscillations.
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brad
Posts: 16
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Post by brad on Jul 28, 2015 7:29:48 GMT
It would be nice to actually be able to see & get into my account info once logged in. I am now not asked for my secondary password info either?? Is it just me??
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Mike
Member of DD Central
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Post by Mike on Jul 28, 2015 7:38:22 GMT
I am now not asked for my secondary password info either?? Is it just me?? Believe that security questions only need answering if your account is funded.
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brad
Posts: 16
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Post by brad on Jul 28, 2015 7:47:21 GMT
I am now not asked for my secondary password info either?? Is it just me?? Believe that security questions only need answering if your account is funded. Fully funded, for over a year, login every day during the week. Looks like a phone call to get it sorted.
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bigfoot12
Member of DD Central
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Post by bigfoot12 on Jul 28, 2015 8:36:10 GMT
ATM, I'm just buying up bits of loans towards targets as repayments come in. If you look at the MLIA cash statement, you will see that the repayments coming in are broken down into attopence, but units bought are only in whole pence. #133 is now making principal repayments, so that would explain why individual holdings are in attopence. Don't know what happens if you try to sell out completely in such circumstances. You're probably stuck with the last attopenny forever. This is a current limitation of the marketplace. All purchases and sales are in whole pence, whereas capital and interest are not. I'm currently knee deep in a restructuring of the marketplace code that will allow for fractional pence transactions. However there will still need to be a threshold of some degree to prevent oscillations. How about allowing only fractional sales or only fractional purchases, but not both? (I think that fractional sales would be best.) Then several fractional sales would be combined and the purchaser would get a whole amount. No need for an arbitrary threshold and no chance of oscillation. Give priority (on the fractional part) to the oldest order.
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niceguy37
Member of DD Central
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Post by niceguy37 on Jul 28, 2015 8:50:41 GMT
I would still like the option to sweep my £<0.01 from my Cash Account to my MLI, as discussed last autumn. It's going to sit there looking annoying for ever without it. I would imagine at some point in the furture I would want the option to sweep an entire balance from an investment account back into the CA, including the £<0.01 that will inevitably get left there otherwise. It can't be that difficult to implement - where there are options to increase by/decrease by or move amount x, there could be a 'sweep all from/to chosen account' as an additional option. I accept that one day when I close the account there will be £<0.01 left (perhaps to be added into a pot of such amounts for AC to donate to charity in 10 generations time when the total might have added up to something?), but it would be preferable to be able to engineer it such that it's only one such amount, and not one for each sub-account, of which who knows how many there will be in time. Any thoughts chris? Up for consideration/ already on the list / not desirable / not possible? Perhaps when transferring from an account, it should look to see if there's going to be less than 0.5p left behind, and if so then automatically sweep up the fraction of a penny. This should be an easy check to make, and would help in cleaning up fractions of pennies left behind.
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mikes1531
Member of DD Central
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Post by mikes1531 on Jul 28, 2015 10:56:22 GMT
The problem with misreported holdings continues... According to my MLIA statement, I bought a bit of Montrose WT this morning. According to my loan book, my holding is nil! I was trying to check to see whether I have reached my target for this loan -- and therefore whether I might need to adjust the target -- but I can't because the system is telling me I don't own any of this loan at all. I'm stuck!  chris: What is going on? Is AC aware of the problem? Is a fix in sight? |
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Post by chris on Jul 28, 2015 11:34:07 GMT
The problem with misreported holdings continues... According to my MLIA statement, I bought a bit of Montrose WT this morning. According to my loan book, my holding is nil! I was trying to check to see whether I have reached my target for this loan -- and therefore whether I might need to adjust the target -- but I can't because the system is telling me I don't own any of this loan at all. I'm stuck! chris: What is going on? Is AC aware of the problem? Is a fix in sight? AC is aware, fix is being worked on. What happened was some lenders complained to the customer services team that they had fractional holdings in loans that was leading to the site being messy. One of our developers was then instructed to change it to display < 0.01p in those instances with rollovers and tooltips to give more accurate figures whilst I was out of the office. He's done so but in the process has changed to using a more accurate figure in the database for the value of a loan unit. However that figure is only periodically updated and is cached the rest of the time so shouldn't be used for display purposes (it's intended for a specific report). They've then switched to using another live calculated figure but have run into rounding issues on whether we should be rounding up, down or to nearest in each instance it's displayed. I don't think that work is live yet but it may be. I've just put a stop to the project and asked the developers to revert to the old code until I can properly consider what our policy should be and make sure everything is consistent, clear and accurate. So the site will remain as it was (prior to these issues) for a few weeks until I can properly turn my attention to this.
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ianj
Member of DD Central
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Post by ianj on Jul 28, 2015 11:51:12 GMT
A new release has just gone live that includes: - Amounts less than a penny are now displayed as "< £0.01". The mouse hover displaying the full amount still applies.
As it was not included specifically in the announcement above, are we to conclude that there was no intention to 'round down' a displayed holding from, say, £500.00 to £499.99? Even if this was a planned, there appears to be a manifestation of the law of unintended consequences: the total of all holdings derived from a CSV download no longer reconciles with the MLIA Total Investment figure. On a personal level, this latest 'improvement' has resulted in more time/effort required for me to maintain my own spreadsheet data accurately. I hope it won't be considered too reactionary when I say would prefer a reversion to the previous method of display and the maintenance of a system where I can always rely on 2+2 resulting in 4!  Edit: It appears that chris has answered my query even before I posed it! Any other super-sensory powers I wonder?
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ianj
Member of DD Central
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Post by ianj on Jul 28, 2015 12:36:23 GMT
.......I would prefer a reversion to the previous method of display and the maintenance of a system where I can always rely on 2+2 resulting in 4! We can sleep easily now, as the established laws of maths has reverted to the norm!!! Edit: On the downside........I have to change my spreadsheet again! 
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mikes1531
Member of DD Central
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Post by mikes1531 on Jul 28, 2015 13:48:07 GMT
The problem with misreported holdings continues... According to my MLIA statement, I bought a bit of Montrose WT this morning. According to my loan book, my holding is nil! I was trying to check to see whether I have reached my target for this loan -- and therefore whether I might need to adjust the target -- but I can't because the system is telling me I don't own any of this loan at all. I'm stuck! chris: What is going on? Is AC aware of the problem? Is a fix in sight? AC is aware, fix is being worked on. What happened was some lenders complained to the customer services team that they had fractional holdings in loans that was leading to the site being messy. One of our developers was then instructed to change it to display < 0.01p in those instances with rollovers and tooltips to give more accurate figures whilst I was out of the office. He's done so but in the process has changed to using a more accurate figure in the database for the value of a loan unit. However that figure is only periodically updated and is cached the rest of the time so shouldn't be used for display purposes (it's intended for a specific report). They've then switched to using another live calculated figure but have run into rounding issues on whether we should be rounding up, down or to nearest in each instance it's displayed. I don't think that work is live yet but it may be. I've just put a stop to the project and asked the developers to revert to the old code until I can properly consider what our policy should be and make sure everything is consistent, clear and accurate. So the site will remain as it was (prior to these issues) for a few weeks until I can properly turn my attention to this. : Thanks for the update. Just in case I didn't make myself clear, my Montrose WT holding is not a tiny amount, it's hundreds of pounds. Are you saying that this effort to deal with the partial penny rounding issues has caused the issue I reported whereby my Montrose holding was showing as nil when it should have been a much larger number? PS. I should note that my Montrose holding is now showing a reasonable number. I do hope it's accurate.
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Post by chris on Jul 28, 2015 13:56:00 GMT
AC is aware, fix is being worked on. What happened was some lenders complained to the customer services team that they had fractional holdings in loans that was leading to the site being messy. One of our developers was then instructed to change it to display < 0.01p in those instances with rollovers and tooltips to give more accurate figures whilst I was out of the office. He's done so but in the process has changed to using a more accurate figure in the database for the value of a loan unit. However that figure is only periodically updated and is cached the rest of the time so shouldn't be used for display purposes (it's intended for a specific report). They've then switched to using another live calculated figure but have run into rounding issues on whether we should be rounding up, down or to nearest in each instance it's displayed. I don't think that work is live yet but it may be. I've just put a stop to the project and asked the developers to revert to the old code until I can properly consider what our policy should be and make sure everything is consistent, clear and accurate. So the site will remain as it was (prior to these issues) for a few weeks until I can properly turn my attention to this. : Thanks for the update. Just in case I didn't make myself clear, my Montrose WT holding is not a tiny amount, it's hundreds of pounds. Are you saying that this effort to deal with the partial penny rounding issues has caused the issue I reported whereby my Montrose holding was showing as nil when it should have been a much larger number? PS. I should note that my Montrose holding is now showing a reasonable number. I do hope it's accurate. Yes that is as expected. When the cached value has not been updated it is quite possible for it to be £0 or partially inaccurate. Holdings are not stored in pounds and pence but as a fraction of the loan as a whole. That may seem a bit backwards but it simplifies the already complicated task of being able to calculate someone's holdings for any arbitrary period of time (such as when calculating deferred interest). Otherwise we'd need to adjust the amount based on principal repayments over time. So even if I reset all the figures in the database for how much each loan unit is worth to £0, all your holdings would still be x% of the loan as a whole, and recalculated at the next automatic update based on the total principal remaining in the loan. This is also why when the repayment schedule ends up being wrong due to human error (something we're trying to code make as difficult as possible) that your holdings in a loan can shift. That is because the underlying principal in the loan is changing so your percentage of that also changes. In this instance we were just displaying the wrong figure on the front end website. Your underlying holdings were untouched.
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