shimself
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Post by shimself on Nov 27, 2014 15:32:16 GMT
It's only a difference of 3p but it surely shows that the system is broken. You're lucky I put in £400 1.79 Awaiting Investment + £360.86 Currently Invested = £362.65 Total Investment The damn thing has nicked £37. I've had one response from support so far which isn't really on the ball. Happily the xls export is correct (currently invested 398.21)
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oldgrumpy
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Post by oldgrumpy on Nov 27, 2014 15:54:27 GMT
"I put in £400
1.79 Awaiting Investment + £360.86 Currently Invested = £362.65 Total Investment
The damn thing has nicked £37. I've had one response from support so far which isn't really on the ball."
I have come to the conclusion that AC are saying nothing now because they haven't got a clue what to say or what they have done. I still feel that AH has probably put his foot down and said keep quiet until you rewrite it so it is fool proof. I just await his update in due course. (I haven't put any new money in to AC since the new platform was launched), and NOTHING transferred into the GreenGoo. Sadly, all this will leak far beyond this forum.
ed .... not the green goo 
edit again... glad to see the xls is accurate and our cash is being accounted for .... just seems so unprofessional that the visible site isn't similarly trustworthy.
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bugs4me
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Post by bugs4me on Nov 27, 2014 16:02:21 GMT
"I put in £400
1.79 Awaiting Investment + £360.86 Currently Invested = £362.65 Total Investment
The damn thing has nicked £37. I've had one response from support so far which isn't really on the ball."
I have come to the conclusion that AC are saying nothing now because they haven't got a clue what to say or what they have done. I still feel that AH has probably put his foot down and said keep quiet until you rewrite it so it is fool proof. I just await his update in due course. (I haven't put any new money in to AC since the new platform was launched), and NOTHING transferred into the GreenGoo. Sadly, all this will leak far beyond this forum.
ed .... not the green goo
If or when AC start to participate in this thread then all we're doing is going round and round in circles. It's sad but reminds me of another forum somewhere.
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mikes1531
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Post by mikes1531 on Nov 27, 2014 19:57:17 GMT
Today, the GEIA bought 5p of Bu WT for me. So now I have 28p uninvested. I haven't a clue why only 5p was bought. I can't wait to see what happens next! : I'm baffled. This evening I noticed that a small amount of Corn**** WT became available on the Aftermarket. My GEIA seems to contain 54p of that loan, so that's 2.7% of my £20 account. I would have expected that the algorithm would recognise that I'm severely underweighted in that WT loan and use my available 28p to try to balance my investment. Instead, it has done absolutely nothing!  Is that the way you would expect it to work? Is the algorithm set to leave a certain amount of cash in the account idle? That was Tuesday (25/Nov). On Wednesday (26/Nov), the 28p sat idle all day, with no activity at all in my GEIA. Today (27/Nov), the cancellation of the undrawn amount of the Falmouth loan meant that 22p was credited to my GEIA, so that brought the idle balance up to 50p. Three hours later, my GEIA bought 17p of Bur**** WT, reducing my idle cash to 33p. The saga continues...
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Vero
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Post by Vero on Nov 27, 2014 21:36:43 GMT
Update - sorry to end the experiment early but I had to give up on my GEIA - that one which had £100.00 but would only invest £89.24. It was just too annoying.
I put it all up for sale and withdrew the uninvested £10.76 on Saturday 22nd (before receiving interest so no PF activity to check up on).
In the 5 days since then almost £27 of shrapnel arrived back into my cash account, but mostly at 1 or 2 pennies at a time. This rendered my cash account statement extremely unwieldy, to say the least.
My GEIA *still* has £62.35 awaiting withdrawal... so I guess it needs to make a few thousand more sales before this PITA will be over.
Lesson learnt!
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mikes1531
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Post by mikes1531 on Nov 28, 2014 2:35:07 GMT
Update - sorry to end the experiment early but I had to give up on my GEIA - that one which had £100.00 but would only invest £89.24. It was just too annoying.
I put it all up for sale and withdrew the uninvested £10.76 on Saturday 22nd (before receiving interest so no PF activity to check up on).
In the 5 days since then almost £27 of shrapnel arrived back into my cash account, but mostly at 1 or 2 pennies at a time. This rendered my cash account statement extremely unwieldy, to say the least.
My GEIA *still* has £62.35 awaiting withdrawal... so I guess it needs to make a few thousand more sales before this PITA will be over.
Lesson learnt! : Thanks for the report. I'm somewhat sorry that you've decided to give up, but your exit will provide good data on how easily -- or not -- reducing investment in a GEIA can be achieved. Do keep the reports coming. I must say, however, that I'm surprised that you have received no interest. Even if you will have sold all your holdings before any of them make interest payments, you should have accrued interest for the period you held those investments and you should receive deferred interest at the time of the next payment. Those bits of interest could well round down to 0p, but they still ought to generate statement entries. For someone who is withdrawing, I haven't a clue whether those entries would end up on the GEIA statement or on the Cash account statement. The payments we know about so far are the Swansea interest credited on 24/Nov at 1537 followed by a debit for the GEIA PF at 1625, and the Aberdeenshire interest credited on 25/Nov at 0929 followed by a debit for the GEIA PF at 1530. Could you please check both of your statements at those times to see if there might be interest credits or PF debits that you might have missed when you looked before?
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Post by batchoy on Nov 28, 2014 8:42:13 GMT
Well having said I wouldn't, I have succumbed and in order to see if the issue with mangled statements is as bad as I think it might be and to see how the PF Premium claw back function behaves when there is no free cash available I invested in a GEIA.
My initial investment was £20 and once the GEIA was active I deliberately set the account to 'Withdraw Repayments and Interest' as this is where the issue with MLIA/CA statement mangling arises.
After a day of making some, on the face of it, random purchases of Green Loans I was in the position where I had £18.27 invested and £1.73 un-invested, though there are hundreds of thousands of pounds worth of green loans on the platform to be purchased. Statement wise everything looks to be as it should the is a £20 transfer which shows on both the CA and GEIA statements and there are purchase transactions on the GEIA statement.
In order to put the GEIA under stress and reveal any statement issues I have reduced my GEIA investment by £2.00, the £1.73 of un-invested funds moved to my CA immediately and there corresponding transfer entries in the CA and GEIA statements (this is as expected and is no different to CA/MLIA transactions). The outstanding £0.27 is now shown as 'Awaiting Withdrawal' on my GEIA dashboard and I have no idea what this really means. My assumption is that my GEIA is attempting to sell some of my loan units but I have no idea which ones and in what proportions and no way of finding out, however it could equally mean that my GEIA is not attempting realize £0.27 by selling loan units it is just sitting waiting for £0.27 in cash to arrive so that it can be withdrawn, only time will tell.
With payments due next week I will hopefully be able to get answers to my questions and see first hand if what I think will happen does happen.
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Vero
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Post by Vero on Nov 28, 2014 9:26:02 GMT
Vero: Thanks for the report. I'm somewhat sorry that you've decided to give up, but your exit will provide good data on how easily -- or not -- reducing investment in a GEIA can be achieved. Do keep the reports coming. I must say, however, that I'm surprised that you have received no interest. Even if you will have sold all your holdings before any of them make interest payments, you should have accrued interest for the period you held those investments and you should receive deferred interest at the time of the next payment. Those bits of interest could well round down to 0p, but they still ought to generate statement entries. For someone who is withdrawing, I haven't a clue whether those entries would end up on the GEIA statement or on the Cash account statement. The payments we know about so far are the Swansea interest credited on 24/Nov at 1537 followed by a debit for the GEIA PF at 1625, and the Aberdeenshire interest credited on 25/Nov at 0929 followed by a debit for the GEIA PF at 1530. Could you please check both of your statements at those times to see if there might be interest credits or PF debits that you might have missed when you looked before? mikes1531 I *did* receive interest for Aberdeenshire, straight to cash account, however I hold Aberdeen in my manual account, also set to withdraw to cash. The cash account statement does not indicate which account (manual or GEIA) this payment is for, nor the loan parts. I had to export a CSV cash statement & cross refer against both GEIA and manual account statements to find that the loan parts for this interest are my manual account parts, not the GEIA parts.
So, after cross-reference I can definitely see no payment, whether interest+ or PF-, for GEIA Swansea or GEIA Aberdeen, even though GEIA purchased £13.59 and £21.24 respectively of these on 22 November.
I cannot see any way to view my holdings for any loan in the GEIA? Instead I had to scour my cash account statement to find the following sales of Swansea:
25 November £ 0.48 26 November £ 0.01 26 November £ 0.01 27 November £ 0.03 27 November £ 0.01
Total sold £ 0.54 Total purchased £13.59 Total remaining £13.08
So, with exporting to CSV and analysing my GEIA statement (purchases) and cash account statement (sales) I can only guess that I still hold £13.08 of GEIA Swansea, but no interest received at all. I can see no sales of GEIA Aberdeen, so from cash account CSV -v- GEIA statement I can only guess that I still hold £21.24 of GEIA Aberdeen, and again, with no interest received for those parts.
I am partially sighted, and this just makes life too difficult, I can't continue this way. I am winding down my AC holdings with all going to cash account, so my cash account statement was already a mess, overloaded with fragments.
I guess you can see why I gave up?!
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Post by batchoy on Nov 28, 2014 9:44:31 GMT
Vero: Thanks for the report. I'm somewhat sorry that you've decided to give up, but your exit will provide good data on how easily -- or not -- reducing investment in a GEIA can be achieved. Do keep the reports coming. I must say, however, that I'm surprised that you have received no interest. Even if you will have sold all your holdings before any of them make interest payments, you should have accrued interest for the period you held those investments and you should receive deferred interest at the time of the next payment. Those bits of interest could well round down to 0p, but they still ought to generate statement entries. For someone who is withdrawing, I haven't a clue whether those entries would end up on the GEIA statement or on the Cash account statement. The payments we know about so far are the Swansea interest credited on 24/Nov at 1537 followed by a debit for the GEIA PF at 1625, and the Aberdeenshire interest credited on 25/Nov at 0929 followed by a debit for the GEIA PF at 1530. Could you please check both of your statements at those times to see if there might be interest credits or PF debits that you might have missed when you looked before? Mike I *did* receive interest for Aberdeenshire, straight to cash account, however I hold Aberdeen in my manual account, also set to withdraw to cash. The cash account statement does not indicate which account (manual or GEIA) this payment is for, nor the loan parts. I had to export a CSV cash statement & cross refer against both GEIA and manual account statements to find that the loan parts for this interest are my manual account parts, not the GEIA parts.
So, after cross-reference I can definitely see no payment, whether interest+ or PF-, for GEIA Swansea or GEIA Aberdeen, even though GEIA purchased £13.59 and £21.24 respectively of these on 22 November.
I cannot see any way to view my holdings for any loan in the GEIA? Instead I had to scour my cash account statement to find the following sales of Swansea:
25 November £ 0.48 26 November £ 0.01 26 November £ 0.01 27 November £ 0.03 27 November £ 0.01
Total sold £ 0.54 Total purchased £13.59 Total remaining £13.08
So, with exporting to CSV and analysing my GEIA statement (purchases) and cash account statement (sales) I can only guess that I still hold £13.08 of GEIA Swansea, but no interest received at all. I can see no sales of GEIA Aberdeen, so from cash account CSV -v- GEIA statement I can only guess that I still hold £21.24 of GEIA Aberdeen, and again, with no interest received for those parts.
I am partially sighted, and this just makes life too difficult, I can't continue this way. I am winding down my AC holdings with all going to cash account, so my cash account statement was already a mess, overloaded with fragments.
I guess you can see why I gave up?!
You have just confirmed my worst fears and what I started to attempt to test for yesterday, namely that if the GEIA is set to withdraw the statements are mangled and all transactions other than cash transfers between accounts and purchases within the GEIA and MLIA are shown on the CA statement. Just one favour can you confirm that there is no way of identifying the GEIA sales that appear in the CA statement other than knowing that you didn't sell them in the MLIA. Thanks
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Vero
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Post by Vero on Nov 28, 2014 9:56:56 GMT
batchoy the sales listed in the cash account statement give no indication of which account they are from (EG MIA or GEIA), even when exported to CSV. Sales do show loan part ID, which you must cross-refer with the original MIA and GEIA statements to find out which ones they are.
The interest payment listed in the cash account statement does not indicate which account it is for (even when exported to CV), NOR does it show loan part ID. The only way I could see to find out was to export cash account to CSV, then cross-refer loan part IDs against old MIA and GEIA statements to identify the old loan part.
And then guess a little.
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Post by batchoy on Nov 28, 2014 10:17:32 GMT
batchoy the sales listed in the cash account statement give no indication of which account they are from (EG MIA or GEIA), even when exported to CSV. Sales do show loan part ID, which you must cross-refer with the original MIA and GEIA statements to find out which ones they are.
The interest payment listed in the cash account statement does not indicate which account it is for, NOR does it show loan part ID. The only way I could see to find out was to export cash account to CSV, then cross-refer against old MIA and GEIA statements to identify the old loan part.
And then guess a little. Thanks Vero, you have confirmed what I have suspected from the day of the upgrade and people questioned why I was making such a fuss about the mangled statements  .
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sl75
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Post by sl75 on Nov 28, 2014 10:30:45 GMT
An interesting anomaly on my GEIA...
I decided I'd increase it to £200 (of net deposits, plus a few pence of interest already paid) to avoid too many "dust" transactions going forwards... but knowing it leaves an amount uninvested, I initially set it to £220, and withdrew the £20.
However, it had not left the full £20 uninvested, so the withdrawal was for £18.487672 (which due to one of AC's other accounting bugs shows to 2 d.p. on the GEIA statement as -£18.47), leaving a withdrawal target of £1.51 (shown as an exact amount, with no extra figures precision on hover-over!).
Yesterday, my GEIA received its share of the F****** WT capital repayment, an amount of £1.3409018, and this same amount is shown as "awaiting investment" in the GEIA.
It seems odd to have this show £1.51 "Awaiting withdrawal" at the same time as £1.34... "Awaiting investment".
Further, if I attempt to use the "Adjust investment" function to remove the £1.34, it says "Please cancel your current withdraw target before proceeding."
Does the withdrawal function wait for the entire amount to be available before withdrawing? (or some minimum amount such as £10 if an amount less than the target is available?) Is it only scheduled infrequently? Or is it a symptom of a bug to have a situation where an "Awaiting withdrawal" and "Awaiting investment" balance exist at the same time without having triggered a withdrawal?
I'll leave the account in that state for now to see what happens....
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Post by batchoy on Nov 28, 2014 11:12:11 GMT
An interesting anomaly on my GEIA... I decided I'd increase it to £200 (of net deposits, plus a few pence of interest already paid) to avoid too many "dust" transactions going forwards... but knowing it leaves an amount uninvested, I initially set it to £220, and withdrew the £20. However, it had not left the full £20 uninvested, so the withdrawal was for £18.487672 (which due to one of AC's other accounting bugs shows to 2 d.p. on the GEIA statement as -£18.47), leaving a withdrawal target of £1.51 (shown as an exact amount, with no extra figures precision on hover-over!). Yesterday, my GEIA received its share of the F****** WT capital repayment, an amount of £1.3409018, and this same amount is shown as "awaiting investment" in the GEIA. It seems odd to have this show £1.51 "Awaiting withdrawal" at the same time as £1.34... "Awaiting investment". Further, if I attempt to use the "Adjust investment" function to remove the £1.34, it says "Please cancel your current withdraw target before proceeding." Does the withdrawal function wait for the entire amount to be available before withdrawing? (or some minimum amount such as £10 if an amount less than the target is available?) Is it only scheduled infrequently? Or is it a symptom of a bug to have a situation where an "Awaiting withdrawal" and "Awaiting investment" balance exist at the same time without having triggered a withdrawal? I'll leave the account in that state for now to see what happens.... It possibly means that the GEIA is trying to sell £1.51 of the loans it holds and the only way it can stop doing so is for you to manually stop the withdrawal and thus the sell order. It obviously has only been programmed to transfer free cash and then to sell loans to full fill a withdrawal, it then does not appear to have been programmed to recognise fresh free cash which it can transfer and amend the sell order to match.
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bugs4me
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Post by bugs4me on Nov 28, 2014 21:28:00 GMT
Now that the tax position has finally been sorted out and to save me wading through goodness knows how many pages on the GEIA.
If I choose to offload my investment - not that I've got any - but where exactly does my selling request go in the 'queue'. If there is already say £500,000 of the Fred WT on the aftermarket, do I go to the back or am I give 'preferential' treatment?
If it's the former then I could be waiting a long time. Anyone care to enlighten me on this.
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mikes1531
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Post by mikes1531 on Nov 28, 2014 22:24:56 GMT
Now that the tax position has finally been sorted out and to save me wading through goodness knows how many pages on the GEIA. If I choose to offload my investment - not that I've got any - but where exactly does my selling request go in the 'queue'. If there is already say £500,000 of the Fred WT on the aftermarket, do I go to the back or am I give 'preferential' treatment? If it's the former then I could be waiting a long time. Anyone care to enlighten me on this. The tax position has been only partially sorted out in that interest earned within the GEIA -- gross or net -- does not appear to be included in the reports labelled 'Tax Statement'. As for the 'selling queue', I don't think there is one. AIUI, all units available for sale sit in a 'pool'. When a purchase request comes along, a finger comes out of the sky, points to one of the units available, and it's that unit's lucky moment! In short, it's a random selection from the pool. So it's not quite as bad for new requests as being put to the back of the queue, but if there's £500,000 of the Fred WT on the Aftermarket it could take some time to sell.
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