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Post by chris on Aug 13, 2020 6:39:25 GMT
Playing with Withdrawal, I've entered one for just £10 and I get the message saying, Which comes over as a bit of a push to sell at a discount as it seems like that's the only way, but I also know that I can wait for interest, repayments and refi's etc from Borrowers but the above message gives no indication of this to the average User. Some might complain when they realise.
Anyway, if I push on at 0.00% discount anyway I get,
Which doesn't really make sense as I'm withdrawing at 0.00%
I've refreshed and had this happen a couple of times now.
Thanks for the heads up, I'll get that fixed
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cb25
Posts: 3,528 
Likes: 2,668
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Post by cb25 on Aug 13, 2020 8:05:30 GMT
Accounts dashboard figure 'Total Funds on Platform' doesn't take account of any money queued for a buy-at-discount when it's waiting to match, which is surely wrong when the explanation given for Total Funds is that it is 'Total funds invested and un-invested on the platform', so should cover funds whereever they are.
Edit: I think they should also be included in the 'Total Un-invested funds'
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SteveT
Member of DD Central
Posts: 6,875
Likes: 7,924
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Post by SteveT on Aug 13, 2020 8:45:20 GMT
Confirmation from AC on the point someone raised yesterday (which I can no longer find!) about whether queued withdrawal orders at a discount still receive their pro-rata share of capital repayments:
“Yes, if QAA lenders request withdrawal of some / all of their holding at a discount, they will still receive the same pro-rata share of any capital repayments (whilst queued for sale) as they would at Par”
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SteveT
Member of DD Central
Posts: 6,875
Likes: 7,924
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Post by SteveT on Aug 13, 2020 9:45:14 GMT
Confirmation from AC on the point someone raised yesterday (which I can no longer find!) about whether queued withdrawal orders at a discount still receive their pro-rata share of capital repayments: “ Yes, if QAA lenders request withdrawal of some / all of their holding at a discount, they will still receive the same pro-rata share of any capital repayments (whilst queued for sale) as they would at Par” Further confirmation that these pro-rata capital distributions are based on your total Access Account holdings, not the sum you've requested for withdrawal: " It's still based on total holdings instead of withdrawal amount. This was done to avoid gaming the system."
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dead-money
Rocket to the Moon
Posts: 746
Likes: 654
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Post by dead-money on Aug 14, 2020 23:00:03 GMT
Accounts dashboard figure 'Total Funds on Platform' doesn't take account of any money queued for a buy-at-discount when it's waiting to match, which is surely wrong when the explanation given for Total Funds is that it is 'Total funds invested and un-invested on the platform', so should cover funds whereever they are.
Edit: I think they should also be included in the 'Total Un-invested funds'
Seems this has now been corrected. Queued Buy orders now included in 'total funds on platform' and 'total un-invested funds' also.
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cb25
Posts: 3,528
Likes: 2,668
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Post by cb25 on Aug 18, 2020 7:58:03 GMT
Accounts Dashboard 'Total Funds on Platform' and 'Total Un-invested Funds' are both too high, as they're counting money that has been repaid from Access Accounts.
My Standard QAA account shows a Withdrawal at 08.32 this morning, but the money is nowhere to be seen.
(Scott has also been informed of this)
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Post by angel19 on Aug 18, 2020 8:02:55 GMT
I’m hoping the uninvested number is true and I will be able to withdraw it shortly!
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savernake
Member of DD Central
Posts: 174
Likes: 142
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Post by savernake on Aug 18, 2020 8:07:45 GMT
I've had money which this morning has been withdrawn from QAA and is showing on my dashboard as 'Uninvested funds'. However, this money hasn't been credited to my cash account so I can't withdraw any of it. Anybody else experiencing this issue?
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steveb
Member of DD Central
Posts: 51
Likes: 39
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Post by steveb on Aug 18, 2020 8:14:17 GMT
I've had money which this morning has been withdrawn from QAA and is showing on my dashboard as 'Uninvested funds'. However, this money hasn't been credited to my cash account so I can't withdraw any of it. Anybody else experiencing this issue? Same here
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blueclio
Take Care Everyone!
Posts: 10
Likes: 6
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Post by blueclio on Aug 18, 2020 8:15:05 GMT
Yes, exactly the same for me.
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dave4
Member of DD Central
Cynical is a hobby not a lifestyle
Posts: 1,056
Likes: 617
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Post by dave4 on Aug 18, 2020 8:20:36 GMT
ditto
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r00lish67
Member of DD Central
Posts: 2,692
Likes: 4,048
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Post by r00lish67 on Aug 18, 2020 8:25:55 GMT
Sad looking Wood Pigeon +1 Ooh, you could make that melancholic wood pigeon 'coo-coo-coo , coo-coo' noise too, just to complete the scene  ( wood pigeon noise for those not close enough to @dga)
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Post by chris on Aug 18, 2020 8:30:09 GMT
I've flagged to the team and will look into it personally
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cb25
Posts: 3,528
Likes: 2,668
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Post by cb25 on Aug 18, 2020 8:58:47 GMT
I've flagged to the team and will look into it personally Livechat operative said: "It looks as though some recent loan repayments are in the middle of being processed. So the funds are held as awaiting investment/withdrawal from your Quick & 30 Day Access Accounts ... I am awaiting an update as to when they will be available for you and other investors to access ... check the account later today for funds transfer"
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Post by chris on Aug 18, 2020 9:56:05 GMT
I've flagged to the team and will look into it personally This should have been resolved now
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