|
Post by ablrate on Oct 16, 2020 12:42:09 GMT
ablrate I've discovered the reason why Firefox will not automatically allow pop ups, even when asked to do so. It comes down to this perhaps emabrassingly plain message: "... Connection is verified by a certificate issuer that is not recognised by Mozilla ...". So you need to get up to date certificate(s) for "... platform.ablrate.com...". It is the same issuer Thawte and they are updated every year. In fact we have just been through this year's update in Sept. I will ask Thawte what the deal is. Edit: We just spoke with Thawte and they have no known issues with Mozilla. I just downloaded Firefox and opened up both the platform and ASMX with no issues. If you can send further feedback to customerservices@ (screenshot) we will investigate. I also had a look in settings of Firefox and it seems that Thawte is recognised (see below). I have seen on a few reports on the web where this has happened specific to Mozilla where it is required to recognise the cert, but Thawte are well know and we have never had an issue previously. The only immediate suggestion I would have would be to reinstall Firefox.
|
|
|
Post by ablrate on Oct 16, 2020 13:45:19 GMT
Try clicking refresh circle, top right Loan Exchange box. Yeah, I had to do the same - ablrate would it not be possible for this refresh to be automatic? Yes - we will be running a refresh script for this
|
|
greatmarko
Member of DD Central
Posts: 343
Likes: 373
|
Post by greatmarko on Oct 16, 2020 14:26:04 GMT
ablrate There also appears to be a rounding issue in some instances when placing a sell order for the full amount you currently hold in a loan, resulting in a "You do not have enough of asset xxx to place this sell order" error For example, let's say your total "Quantity Held" on a given loan is say £123.45, if you try and sell that full amount £123.45, you may get a "You do not have enough of asset xxx to place this sell order". Take 1p off the amount you're selling (i.e. £123.44) and the order is then accepted! This doesn't happen for every loan, but I've had it several times now on different loans.
Also, a suggestion/feedback - it's VERY easily to mistakenly Buy when you mean to Sell. Other than the difference in border color around the Buy/Sell boxes, their content is identical, and it always defaults to the "Buy" tab. Perhaps the Buy/Sell panel could remember the last selected tab? (rather than always defaulting to "Buy") and perhaps the "Execute" button in the Buy/Sell panel could be changed to "Execute Buy Order" and "Execute Sell Order" respectively to make it really clear what action will happen when you click the button. I mistakenly bought more of a loan I was trying to sell out of because the Buy/Sell panels are SO similar!!
|
|
|
Post by ablrate on Oct 16, 2020 14:33:37 GMT
ablrate There also appears to be a rounding issue in some instances when placing a sell order for the full amount you currently hold in a loan, resulting in a "You do not have enough of asset xxx to place this sell order" error For example, let's say your total "Quantity Held" on a given loan is say £123.45, if you try and sell that full amount £123.45, you sometimes get a "You do not have enough of asset xxx to place this sell order". Take 1p off the amount you're selling (i.e. £123.44) and the order is then accepted! This doesn't happen for every loan, but I've had it several times now on different loans.
Also, a suggestion/feedback - it's VERY easily to mistakenly Buy when you mean to Sell. Other than the difference in border color around the Buy/Sell boxes, their content is identical, and it always defaults to the "Buy" tab. Perhaps the Buy/Sell panel could remember the last selected tab? (rather than always defaulting to "Buy") and perhaps the "Execute" button in the Buy/Sell panel could be changed to "Execute Buy Order" and "Execute Sell Order" respectively to make it really clear what action will happen when you click the button. I mistakenly bought more of a loan I was trying to sell out of because the Buy/Sell panels are SO similar!! Yes we are actually working on that right now. We use bankers rounding and round up... when it should be round down. We will be uploading a solution very soon. Thanks for that, a good idea, I will put that on the list
|
|
dh1
Member of DD Central
Posts: 373
Likes: 383
|
Post by dh1 on Oct 16, 2020 14:49:20 GMT
ablrate I've discovered the reason why Firefox will not automatically allow pop ups, even when asked to do so. It comes down to this perhaps emabrassingly plain message: "... Connection is verified by a certificate issuer that is not recognised by Mozilla ...". So you need to get up to date certificate(s) for "... platform.ablrate.com...". It is the same issuer Thawte and they are updated every year. In fact we have just been through this year's update in Sept. I will ask Thawte what the deal is. Edit: We just spoke with Thawte and they have no known issues with Mozilla. I just downloaded Firefox and opened up both the platform and ASMX with no issues. If you can send further feedback to customerservices@ (screenshot) we will investigate. I also had a look in settings of Firefox and it seems that Thawte is recognised (see below). I have seen on a few reports on the web where this has happened specific to Mozilla where it is required to recognise the cert, but Thawte are well know and we have never had an issue previously. The only immediate suggestion I would have would be to reinstall Firefox. Wow, this has taken some work, ablrate . It turns out that the culprit here isn't Ablrate, Thwate or Mozilla/Firefox; it's actually Kaspersky Internet Security, the very commonly used security software which is about to be removed from my machine. Kaspersky seems to play with security certificates and in this particular case, it "verifies" the certificate Ablrate uses. Firefox really doesn't like this trick and quite correctly blocks automated pop up approval. This Kaspersky activity is wholly unacceptable to me hence the removal of the software. This sort of problem doesn't come up often as, for example, very few websites use pop ups, for good reason. If anyone out there uses or is thinking of using Kaspersky, be warned...
|
|
tommo
Member of DD Central
Posts: 70
Likes: 97
|
Post by tommo on Oct 16, 2020 17:04:49 GMT
Don't know if this has already been mentioned, but when searching by company name, the filter appears to be case sensitive.
Car loans searched in capitals (A_I) returns the relevant loans, but lowercase (a_i) or mixed cases (A_i) doesn't.
|
|
Nomad
Member of DD Central
Posts: 729
Likes: 495
|
Post by Nomad on Oct 17, 2020 8:27:51 GMT
Please add some ability to sort the loans. Please add the borrowers name Please add the full loan title Please display all the loans on a single page I have spent an hour trying to get to grips with this and I have now given up in disgust. Functionality has significantly decreased, this new UI is a disaster. Disaster may be rather harsh, but overall I find it very hard to like. Whereas I used to enjoy dabbling in the old SM on a daily basis, I will be giving ASMX a wide berth for the time being. It seems to me that there are multiple issues raised in this thread which need further work. The transactions which I tried to carry out left me wondering whether they had gone through or not. The biggest thing I miss myself is sorting on the amount of my holding, or on the offer & bid percentages, on a single page. Not unexpectedly, as occurs with many websites, an "improvement" which wasn't greatly needed, and which looks better to its techie creators than it does to the typical end user.
|
|
|
Post by Badly Drawn Stickman on Oct 17, 2020 8:52:59 GMT
Please add some ability to sort the loans. Please add the borrowers name Please add the full loan title Please display all the loans on a single page I have spent an hour trying to get to grips with this and I have now given up in disgust. Functionality has significantly decreased, this new UI is a disaster. Disaster may be rather harsh, but overall I find it very hard to like. Whereas I used to enjoy dabbling in the old SM on a daily basis, I will be giving ASMX a wide berth for the time being. It seems to me that there are multiple issues raised in this thread which need further work. The transactions which I tried to carry out left me wondering whether they had gone through or not. The biggest thing I miss myself is sorting on the amount of my holding, or on the offer & bid percentages, on a single page. Not unexpectedly, as occurs with many websites, an "improvement" which wasn't greatly needed, and which looks better to its techie creators than it does to the typical end user. I suspect from the ablrate viewpoint we are missing the big picture and merely comparing it to the perfectly adequate old version. This is destined for far greater things than a few ablrate trades.
|
|
|
Post by ablrate on Oct 17, 2020 9:58:21 GMT
Disaster may be rather harsh, but overall I find it very hard to like. Whereas I used to enjoy dabbling in the old SM on a daily basis, I will be giving ASMX a wide berth for the time being. It seems to me that there are multiple issues raised in this thread which need further work. The transactions which I tried to carry out left me wondering whether they had gone through or not. The biggest thing I miss myself is sorting on the amount of my holding, or on the offer & bid percentages, on a single page. Not unexpectedly, as occurs with many websites, an "improvement" which wasn't greatly needed, and which looks better to its techie creators than it does to the typical end user. I suspect from the ablrate viewpoint we are missing the big picture and merely comparing it to the perfectly adequate old version. This is destined for far greater things than a few ablrate trades. Everyone is entitled to their opinion and the feedback we have had has been, once again, fantastic and you are all legends. From the criticism to the suggested improvements, it is all gold and we thank you for that, please keep it coming even if you need a good old rant.... we see it all as feedback and are not arrogant enough to believe we know it all, Ablrate has always been a collective effort, ASMX will be no different. We are having a little deja vue as this is not dissimilar feedback to when we launched the old SM... except this time we have not been accused of creating a 'flippers paradise' and of 'ruining p2p' - an improvement I guess!! It turns out that a premium and discount market wasn't a bad idea (especially when world events put on the squeeze). Other platforms are scrambling to try and replicate our old SM to 'create better liquidity' as we have banged on about for 6 years. In the meantime we have been working on the next generation of tech. ASMX is far from perfect at the moment, we are very much aware that it is an MVP, the work has been on functionality and believe me that has been a massive challenge heroically delivered by our team. It may seem simple to deliver but this is bespoke from the protocol it operates on to the architecture of the application, basically innovation from the ground up. Now it has been delivered we can do exactly what we did on the Loan Exchange 1.0 - finesse it as we go, adding functions that users ask for, improving the UI, creating better tools for risk management etc. We have done this, not as an expensive intellectual excercise in producing technology, but for our lenders to be better protected, better informed, more diversified and to maintain your returns while seeking to manage risk better. Change is sometimes not perfect initially...or even wanted at all... but as Henry Ford said "If I had asked people what they want, they would have said faster horses'.
|
|
KoR_Wraith
Member of DD Central
Posts: 293
Likes: 297
|
Post by KoR_Wraith on Oct 17, 2020 10:21:03 GMT
Having read this in thread in full before trying the new platform, I actually found it worked much better than expected. Much more responsive to navigate than the old SM and painless to make some trades between my standard and ISA account.
As someone extremely familiar with the Ablrate loan book I found it easy to identify specific loans but I would not expect that to be the case for all users.
Certainly room for improvement, as noted in others' posts; sorting by Bid/Offer/Holding, fully readable Listing Title, include borrower name, add option to show more than 10 loans per page. I would prefer bids/offers were restricted to one decimal place, the multiple listings separated by 0.01% is needlessly tedious.
|
|
sapphire
Member of DD Central
Posts: 485
Likes: 406
|
Post by sapphire on Oct 17, 2020 10:25:53 GMT
ablrate , in the candlestick chart what are the open, high, low & close prices based on? (bid/offer/average/other?)
|
|
|
Post by Badly Drawn Stickman on Oct 17, 2020 10:35:38 GMT
I suspect from the ablrate viewpoint we are missing the big picture and merely comparing it to the perfectly adequate old version. This is destined for far greater things than a few ablrate trades. Except that the 'massive functionality' required to match the Ablrate SM may be just too awesome for the other, lesser, applications anticipated. Edit: I am not keen on being a legend. Can I opt out of that update?
You think being called a legend is a problem, he rather evilly liked my post undermining my credibility as his arch nemesis. No depth unplumbed with this one. Fortunately only I know what irony setting I had applied to the post, or I could have real problems.
|
|
sapphire
Member of DD Central
Posts: 485
Likes: 406
|
Post by sapphire on Oct 17, 2020 10:36:09 GMT
ablrate , A suggestion - In the volume chart, it would be helpful if you could also specify the (weighted average) price at which the trade(s) took place.
|
|
k6
Posts: 167
Likes: 108
|
Post by k6 on Oct 17, 2020 19:19:01 GMT
Hi. Does anyone knows what is this Account Fund in Activity Tab 20201013 15:25:57 Account Fund 300 of Loan: 1000147 funded to account 20201013 15:17:35 Account Fund 951.495798 of Loan: 1000140 funded to account The date format is bit unclear or this ... 20201013 17:29:08 Loan Payment ASMX-2f997b91-a79c-462f-9d77-e91b6c5af329: eGBP: 0, 1000140: -16.5196 How do we supposed to read that ?
|
|
seb8072
Member of DD Central
Posts: 177
Likes: 99
|
Post by seb8072 on Oct 17, 2020 20:37:35 GMT
Hi. Does anyone knows what is this Account Fund in Activity Tab 20201013 15:25:57 Account Fund 300 of Loan: 1000147 funded to account 20201013 15:17:35 Account Fund 951.495798 of Loan: 1000140 funded to account The date format is bit unclear or this ... 20201013 17:29:08 Loan Payment ASMX-2f997b91-a79c-462f-9d77-e91b6c5af329: eGBP: 0, 1000140: -16.5196 How do we supposed to read that ? The date format is quite logical really, most significant digit on the left: YYYYMMDD. For those who remember, similar to LSD.
|
|