dh1
Member of DD Central
Posts: 373
Likes: 383
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Post by dh1 on Sept 13, 2023 6:33:30 GMT
Yes, the website is definitely no longer available - fault as described above.
I have sent the appropriate email to Ablrate and I would urge others to do the same, promptly.
I'm hoping that this failure - which may be due to maintenance or lack thereof - is not a precursor to something much worse.
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Post by bracknellboy on Sept 13, 2023 7:10:05 GMT
Yes, the website is definitely no longer available - fault as described above.
I have sent the appropriate email to Ablrate and I would urge others to do the same, promptly.
I'm hoping that this failure - which may be due to maintenance or lack thereof - is not a precursor to something much worse.
me too - I don't think I've ever taken a balance snapshot for ablrate
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Post by bracknellboy on Sept 13, 2023 8:42:30 GMT
Yes, the website is definitely no longer available - fault as described above.
I have sent the appropriate email to Ablrate and I would urge others to do the same, promptly.
I'm hoping that this failure - which may be due to maintenance or lack thereof - is not a precursor to something much worse.
what's the correct email address to contact Ablrate ? Can't get to it from the website page as far as I can make out.
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Post by investor1925 on Sept 13, 2023 8:55:40 GMT
I just tried a password reset on the login page.
Didn't work, but I got a password link email from:
info@ablrate.com
It also had a phone number on it, which was:
Office: +44 (0) 1491 410 400
Tried phoning, but got the reply:
This person's phone is currently unavailable, please try later, or send a txt.
According to my mobile, the line is in Henley-on-Thames, not that it helps, unless someone lives near & can pop round
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Post by muttley916 on Sept 13, 2023 10:26:28 GMT
I logged on normally from my phone in safari.
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brush
Member of DD Central
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Post by brush on Sept 13, 2023 10:26:38 GMT
Just accessed.
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eeyore
Member of DD Central
Posts: 746
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Post by eeyore on Sept 13, 2023 10:46:41 GMT
Not working for me in Windows. Anyone any idea what's happening please? Not working for me either. Host seems to be down. What's the problem here? I can login without problem with either my old Firefox browser in Windows or the latest Firefox in Linux - it all looks the same as in the past. Maybe it's just been fixed or Firefox ignores trivial issues like the populating the web-page with data or because my Cash Balance is zero (monthly cash received from the one paying borrower is always removed within hours of receipt and isn't due until the 19th)?
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 10,870
Likes: 11,097
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Post by ilmoro on Sept 13, 2023 11:11:45 GMT
It's been fixed ... website was always there, the issue was it wouldn't load due to a data error relating to account balances
(Error still there ... mainly no money being repaid) 😆
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dh1
Member of DD Central
Posts: 373
Likes: 383
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Post by dh1 on Sept 13, 2023 12:17:30 GMT
Yes, the website is definitely no longer available - fault as described above.
I have sent the appropriate email to Ablrate and I would urge others to do the same, promptly.
I'm hoping that this failure - which may be due to maintenance or lack thereof - is not a precursor to something much worse.
what's the correct email address to contact Ablrate ? Can't get to it from the website page as far as I can make out.
bracknellboy The email addresses I use are: info@ablrate.com and customerservices@ablrate.com
I've just tested the website again and it is now working - apparently.
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Post by brummiefred on Sept 13, 2023 15:37:11 GMT
Still no joy for me, neither Chrome nor Edge
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grumpsimus
Member of DD Central
Posts: 141
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Post by grumpsimus on Sept 15, 2023 11:18:30 GMT
I am not sure why everybody is so keen to look at the Ablrate website, as nothing much seems to have happened in the last year. Are some big payouts expected and you want to withdraw the massive funds?
I used a Mac and the Ablrate.com doesn't work for me. However, if you go to Ablrate.co.uk and login it works fine.
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registerme
Member of DD Central
Posts: 6,209
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Post by registerme on Sept 15, 2023 12:29:41 GMT
fwiw I can login on .com with Win11 / Chrome.
EDIT: Cash balance is, ofc, a big fat zero.
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Post by scepticalinvestor on Sept 16, 2023 13:04:07 GMT
Not working for me either. I don't have a Mac but tried my phone, laptop and two different browsers.
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nick
Member of DD Central
Posts: 1,055
Likes: 825
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Post by nick on Sept 16, 2023 13:10:11 GMT
Not working for me either. I don't have a Mac but tried my phone, laptop and two different browsers. I just logged in ok on chrome. Try clearing cookies and cache on your browsers.
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Post by overthehill on Sept 16, 2023 13:12:25 GMT
Not working for me either. I don't have a Mac but tried my phone, laptop and two different browsers.
You need to use platform.ablrate.com, www.ablrate.com isn't working. They've probably de-commissioned it to save a few pounds and make life harder for anyone snooping around at what is going on, similar to hiding all the defaulted loans...
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