adrianc
Member of DD Central
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Post by adrianc on May 21, 2015 18:45:38 GMT
One hypothesis could be that it's this very loan causing problems - as they attempt to distributed TWO payments for the same loan in the same repayment run. (e.g. triggering some code that was supposed to be flagging up duplicate transactions) You might not be wrong. Suddenly, I have no more "processing", but... guess what? THAT loan is still "late", with the two promised payments still outstanding.
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adrianc
Member of DD Central
Posts: 10,019
Likes: 5,147
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Post by adrianc on May 22, 2015 11:08:58 GMT
One hypothesis could be that it's this very loan causing problems - as they attempt to distributed TWO payments for the same loan in the same repayment run. (e.g. triggering some code that was supposed to be flagging up duplicate transactions) You might not be wrong. Suddenly, I have no more "processing", but... guess what? THAT loan is still "late", with the two promised payments still outstanding. ...and they have got back to my prod. I have investigated this with our Payments and Collections teams, and I can see that the issue is in fact that the comment is incorrect; the business was 4 payments in arrears, and the funds received were for February and March, not April and May. A corrective comment has now been added, and I apologise for any inconvenience or concern this has caused. Ohfertheloveofgawdhowbloodydifficultcanitbe...? Stand down the Frosty Champagne. Mind you, if you want some Funny Comedy, try 7396 - they of the 21-day cheque clearing. That's actually cleared and been distributed (after 14 days!) according to the comment... But just look at the repayment tab... 20/03/2015 £2,419.45 7 paid 20/04/2015 £2,419.45 8 late 20/05/2015 £2,419.45 9 paid
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min
Member of DD Central
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Likes: 182
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Post by min on Jun 6, 2015 12:52:30 GMT
Anyone else getting 400 Bad Requests all over the site?
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Post by GSV3MIaC on Jun 6, 2015 14:08:52 GMT
Working OK here from all sorts of browsers on all sorts of platforms. Suggest you flush your cache, clear your cookies, and start again (or try another PC / tablet / whatever).
On a really bad day you might need to reboot your PC and router too.
[Yes, I know it's unbelievable that Failed Computers might be running OK, but heck, it is Saturday PM].
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min
Member of DD Central
Posts: 615
Likes: 182
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Post by min on Jun 6, 2015 14:39:00 GMT
Working OK here from all sorts of browsers on all sorts of platforms. Suggest you flush your cache, clear your cookies, and start again (or try another PC / tablet / whatever). On a really bad day you might need to reboot your PC and router too. [Yes, I know it's unbelievable that Failed Computers might be running OK, but heck, it is Saturday PM]. Thanks. Fixed it. Needed to clear cache in Chrome.
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SteveT
Member of DD Central
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Post by SteveT on Jun 8, 2015 14:22:01 GMT
Can't log in to FC site. Anyone else have a problem? Same here
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Post by Mr Baggy on Jun 8, 2015 14:36:40 GMT
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fasty
Member of DD Central
Posts: 1,038
Likes: 388
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Post by fasty on Jun 16, 2015 16:54:36 GMT
Site seems to be broken again (for me anyway) 17:50 Tuesday. It's telling me I have zero funds and the pie chart has vanished.
Edit: Recovered again a few minutes later.
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Post by goldservice on Jun 16, 2015 16:58:39 GMT
Me too but it's just got back to normal - 17:57
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SteveT
Member of DD Central
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Post by SteveT on Jun 16, 2015 17:09:53 GMT
On the plus side, both of my accounts have been balanced penny-perfect for at least 3 weeks now despite lots of buying and selling activity. Whisper it quietly, but could the days of regular transaction errors be behind us .... ?
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wysiati
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Likes: 86
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Post by wysiati on Jun 16, 2015 18:40:00 GMT
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TitoPuente
Member of DD Central
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Post by TitoPuente on Jun 17, 2015 8:52:47 GMT
Indeed. Fundamentalist Cromagnons have been fixing this "glitch" for over a week now.
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wysiati
Member of DD Central
Posts: 397
Likes: 86
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Post by wysiati on Jun 17, 2015 11:16:20 GMT
Indeed. Fundamentalist Cromagnons have been fixing this "glitch" for over a week now. No, that is incorrect. The problem occurred when the loan was accepted early by the borrower on 15/06/15, so 2 days ago rather than 'over a week' ago.
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TitoPuente
Member of DD Central
Posts: 624
Likes: 655
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Post by TitoPuente on Jun 17, 2015 11:39:22 GMT
Indeed. Fundamentalist Cromagnons have been fixing this "glitch" for over a week now. No, that is incorrect. The problem occurred when the loan was accepted early by the borrower on 15/06/15, so 2 days ago rather than 'over a week' ago. You are right. The problem last week was with 13204.
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fasty
Member of DD Central
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Likes: 388
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Post by fasty on Jul 1, 2015 10:17:46 GMT
503 - Service Unavailable
Too much excitement over the E-band loans this morning?
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