fasty
Member of DD Central
Posts: 1,038
Likes: 388
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Post by fasty on Apr 18, 2016 13:43:48 GMT
Can't get past the login loop from either mobile or desktop. I don't know why they don't just shut the site down until they've made it work.
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Post by GSV3MIaC on Apr 18, 2016 13:53:52 GMT
It's more comprehensively borked than I have ever seen it. I'd take my money and run, except I can't log in to even do that... Maybe they need another another another (different) Chief Trash Operative? If I were the FCA I wouldn't authorise them to operate a piggy bank. 8>.
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Post by nightmare on Apr 18, 2016 14:04:25 GMT
I've got around 20% of my FC money sat there gathering dust as all the new loans are being sucked up by autobid. Sometimes I think that FC gets too much grief from the usual moaners and groaners but there's no getting away from the fact that it's IT platform is pish. What worries me more than anything is not the inconvenience that is continually being caused but more the security aspects of the site. If the security software is on a par with the more general functions of the website then it must be considered to be vulnerable to cyber attack.
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Post by GSV3MIaC on Apr 18, 2016 14:07:42 GMT
It's pretty secure at the moment .. nobody can get in. 8>. Everyone is allowed to have IT issues. I only get cross when they have them for 2-3 years and make little apparent progress (apart from changing the business model to accommodate them).
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Post by nightmare on Apr 18, 2016 14:15:56 GMT
Here's 2 that have gone solely to autobid while manual bidders were stuffed:
Expansion And Growth Loan Unsecured, I.T and Telecommunications, South East - 22099 C £20,840 48 11.9% Bidding closed 6d 23h left Avatar Expansion and Growth Loan Unsecured, Arts & Entertainment, Midlands - 22100 A £5,000 60 9.5% Bidding closed 6d 23h left
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bigfoot12
Member of DD Central
Posts: 1,817
Likes: 816
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Post by bigfoot12 on Apr 18, 2016 14:18:51 GMT
Here's 2 that have gone solely to autobid while manual bidders were stuffed: Expansion And Growth Loan Unsecured, I.T and Telecommunications, South East - 22099 C £20,840 48 11.9% Bidding closed 6d 23h left Avatar Expansion and Growth Loan Unsecured, Arts & Entertainment, Midlands - 22100 A £5,000 60 9.5% Bidding closed 6d 23h left I thought that autobid was capped at 50% for the first 48 hours!
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acky
Posts: 481
Likes: 262
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Post by acky on Apr 18, 2016 14:54:44 GMT
Logged in but can't see Q&A or Financial Summary on 22106 as though I was not logged in. So logged on again, now can see Q&A and Financial Summary but can't bid or see any details because it says I'm not logged on! Really, F*****-up Computing, this is utterly pathetic!
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min
Member of DD Central
Posts: 615
Likes: 182
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Post by min on Apr 18, 2016 15:08:56 GMT
Login page - security question - login page - security question - security question - login page - login page - ad infinitum
Noticed I had a another FC tab so refreshed it. Summary Page but where the account details and former pacman wheel should be I get a small version of the login page!
Farcical Computing or Frighteningly Comical?
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treeman
Member of DD Central
Posts: 1,026
Likes: 557
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Post by treeman on Apr 18, 2016 15:19:21 GMT
Just logged in again - got the email+pw loop, thought that was it - but clicked 'login' again for the hell of it and it did ! Secure!
Browsed summary, loan requests (9 on the go at the mo), to loan details etc (not sure if I could've actually bid as there's nowt up my alley just now!)
Refreshing the loan requests page then logged me out ............ Hmmmm
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kt
Posts: 105
Likes: 39
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Post by kt on Apr 18, 2016 16:05:25 GMT
Perhaps all their staff have given up and gone to work somewhere else.
Sometimes it feels like their can't be more than 3 of them.
KT
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Post by takeshi on Apr 18, 2016 16:11:26 GMT
Perhaps all their staff have given up and gone to work somewhere else. Sometimes it feels like their can't be more than 3 of them. KT They just tweeted a picture of 4 of them on some shindig at KPMG..... (Perhaps that's why there's no-one around to fix things) Wouldn't it be more appropriate if they took the site totally down while they fix things - rather than have it flounder as it has been all afternoon?
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am
Posts: 1,495
Likes: 601
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Post by am on Apr 18, 2016 16:12:05 GMT
Perhaps all their staff have given up and gone to work somewhere else. Sometimes it feels like their can't be more than 3 of them. KT FC are supposed to have a fairly large IT department.
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kt
Posts: 105
Likes: 39
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Post by kt on Apr 18, 2016 16:17:02 GMT
They do not seem particularly capable. Someone mentioned they had a new CTO? Perhaps they will sort the mess out.
Oh my lord. I looked the new CTO up and he has been there for a year already! He appears only to have made things worse. I wonder whose friend he was.
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Post by brianac on Apr 18, 2016 17:41:42 GMT
<snip> He appears only to have made things worse. I wonder whose friend he was. Cynic Brian
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kt
Posts: 105
Likes: 39
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Post by kt on Apr 18, 2016 18:01:17 GMT
I've worked in enough places to know that it's not what you know, but who you know. This guy obviously knows a lot of people
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