min
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Post by min on Jan 19, 2014 8:32:31 GMT
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spockie
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Post by spockie on Jan 19, 2014 8:43:48 GMT
Me too.
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agent69
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Post by agent69 on Jan 19, 2014 9:10:24 GMT
Whole site appeared to be down earlier, now it's just the loan parts page.
Strange!
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min
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Post by min on Jan 19, 2014 9:11:17 GMT
Has now changed to 'Bad Gateway'.
If I believed in conspiracy theories I'd say that it's an attempt by FC to stop my retreat from FC. Sold 15 loan parts yesterday - the most for ages - which means I've got £250 looking for a new home. ACs new loan next week may well be the benificiary.
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agent69
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Post by agent69 on Jan 19, 2014 9:19:54 GMT
Has now changed to 'Bad Gateway'. If I believed in conspiracy theories I'd say that it's an attempt by FC to stop my retreat from FC. Far more likely to be incompetence at FC. I think we would all like to see more action on the AC front (a chance to clean the cob webs off the bid button). Just hope it is a reasonable offering that we all have a chance to bid on.
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Post by yorkshireman on Jan 20, 2014 18:16:17 GMT
Whole site appeared to be down earlier, now it's just the loan parts page. Strange! The whole website has performed abysmally this afternoon, I missed a few bids as everything was slow, probably due to the high number of auctions ending.
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spyrogyra
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Post by spyrogyra on Jan 21, 2014 16:34:09 GMT
When I think about the number of platforms with website issues/performance problems, it gets scary. TC , FS, FK, SS ! ...Ah, FC !
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Post by GSV3MIaC on Jan 21, 2014 17:23:09 GMT
At least the FC site is reasonably well laid out and intuitive, when it actually works. On the Rebuildingsociety site, by comparison, I can hardly ever find what I want, although the words 'beta' may account for some of the problems.
However FC do definitely have performance and reliability issues .. the secondary market seems the worst (but when you look at what a 'sell loan parts individually' page actually comprises/does it is a minor miracle that it works at all).
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mikeb
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Post by mikeb on Jan 21, 2014 19:22:29 GMT
Has now changed to 'Bad Gateway'. If I believed in conspiracy theories I'd say that it's an attempt by FC to stop my retreat from FC. Sold 15 loan parts yesterday - the most for ages - which means I've got £250 looking for a new home. ACs new loan next week may well be the benificiary. Never attribute to malice that which can adequately be explained by an overloaded server. The "statements" page is timing out too (500 Internal Error we know about it), and the main summary/account page has had some broken numbers on ("Amount available to lend: £0.00" which also was affecting the FC Total, when amount available to lend is correctly shown on the SAME page in the header.)
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min
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Post by min on Jan 22, 2014 7:21:13 GMT
The "statements" page is timing out too (500 Internal Error we know about it), and the main summary/account page has had some broken numbers on ("Amount available to lend: £0.00" which also was affecting the FC Total, when amount available to lend is correctly shown on the SAME page in the header.) And it's gone even stranger today. Yesterday my FC total went up and down all day by about £7. This morning it's gone down by £40. I expect they'll find it later down the back of the sofa :-)
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Post by batchoy on Jan 22, 2014 8:23:50 GMT
The "statements" page is timing out too (500 Internal Error we know about it), and the main summary/account page has had some broken numbers on ("Amount available to lend: £0.00" which also was affecting the FC Total, when amount available to lend is correctly shown on the SAME page in the header.) And it's gone even stranger today. Yesterday my FC total went up and down all day by about £7. This morning it's gone down by £40. I expect they'll find it later down the back of the sofa :-) Amongst the myriad of reasons behind my current run down of my FC investments is the fact that their figures for my account are so variable and can vary from viewing to the next.
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merlin
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Post by merlin on Jan 22, 2014 9:47:11 GMT
Many years ago I was taught to never screw around with what appears to be in investors accounts. Is it possible that FC don't think they are in the Investment/Banking business and can ignore these vital factors?
My guess is if this was RBS, HSBC or any of the other big banks behaving in this way it would be front page news in the press and much time would be taken up on TV discussing the unprofessional behaviour. There would also be a clamour for compensation and punishment of the offenders.
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merlin
Minor shareholder in Assetz and many other companies.
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Post by merlin on Jan 22, 2014 10:11:07 GMT
Many years ago I was taught to never screw around with what appears to be in investors accounts. Is it possible that FC don't think they are in the Investment/Banking business and can ignore these vital factors?
My guess is if this was RBS, HSBC or any of the other big banks behaving in this way it would be front page news in the press and much time would be taken up on TV discussing their unprofessional behaviour. There would also be a clamour for compensation and punishment of the offenders.
What's the betting that FC wont even bother to apologise?
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mikeb
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Post by mikeb on Jan 22, 2014 19:04:59 GMT
And it's gone even stranger today. Yesterday my FC total went up and down all day by about £7. This morning it's gone down by £40. I expect they'll find it later down the back of the sofa :-) It will eventually sort itself out, but it is disconcerting meantime. I had a bit more of that sort of thing today, amount on loan went down as payments were returned, yet they didn't appear in the FC total. Later, after a few more beads on the abacus rattled around, it did feature in the total. There seems to be a synch problem between some parts of the page updating straight away and others catching up later. That might be your bouncing figure  According to the banner, the beads are being restrung and polished tonight, so it may all get better soon.
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min
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Post by min on Jan 23, 2014 8:07:36 GMT
According to the banner, the beads are being restrung and polished tonight, so it may all get better soon. Seems they've forgotten to put all the beads back. Unable to sell anything on secondary market and one of my loan parts for sale says:" Time Left -44m -1s"
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