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Post by fundingsecure on Jan 23, 2014 16:57:44 GMT
As you all know, we are currently facing issues with our website. This is manifesting itself with errors on the savers' statements. We had expected to put two loans up this afternoon. However, we have had to delay this until these issues are corrected. As you probably know we are working on rewriting the entire investment process which is what is the root cause of the problem. Thank you for your patience and understanding.
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mikes1531
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Post by mikes1531 on Jan 23, 2014 17:14:14 GMT
As you all know, we are currently facing issues with our website. This is manifesting itself with errors on the savers' statements. We had expected to put two loans up this afternoon. However, we have had to delay this until these issues are corrected. As you probably know we are working on rewriting the entire investment process which is what is the root cause of the problem. Thank you for your patience and understanding. And thank you for keeping us informed.
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alison
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Post by alison on Jan 23, 2014 17:52:42 GMT
Looks like my Account Summary (and Available to Invest) figures are now correct. They have crept along gradually to that position over the course of the afternoon. So you can load up the loan offers any time you like now!
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Post by fundingsecure on Jan 23, 2014 18:47:29 GMT
hi, just wanted to make you aware that we have uploaded the loan for funding. I do apologies for the hold up and are dealing with the issues. Thank you for your patience and understanding today.
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Post by elljay on Jan 23, 2014 18:52:11 GMT
And thank you for keeping us informed. +1
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alison
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Post by alison on Jan 23, 2014 19:14:42 GMT
hi, just wanted to make you aware that we have uploaded the loan for funding. I do apologies for the hold up and are dealing with the issues. Thank you for your patience and understanding today. I see there seems to be a double £400 bid on the range rover. Maybe the control wasn't switched on?
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alison
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Post by alison on Jan 23, 2014 19:15:51 GMT
hi, just wanted to make you aware that we have uploaded the loan for funding. I do apologies for the hold up and are dealing with the issues. Thank you for your patience and understanding today. I see there seems to be a double £400 bid on the range rover. Maybe the control wasn't switched on? And now it's a single bid!! I can't keep up!!
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Post by mrclondon on Jan 27, 2014 18:31:26 GMT
All three of yesterday's maturing loans are to be renewed, so there may be 3 loans needing small topups in the next week. They were only small loans to start with, so the restricted amount per lender required for any topup is likely to be very low. Over the last couple of hours all three of these from last Monday have been "paid back" into my account - interest plus capital, the latter I'm hoping is going to disappear out again as the loans are renewed tomorrow. And the loan which matured today is also to be renewed. An interesting pattern seems to be developing here. Two more are on the maturity horizon with 4 and 8 days to go.
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Post by fundingsecure on Jan 28, 2014 15:18:49 GMT
We continue to experience issues with the performance of our website. As we have previously reported here, we are rewriting a significant part of the code. This has not yet been completed although we hope to start testing soon. In the meantime the current loans that are on the website are operating using the old code. We will, as always, ensure all requested investments are correctly reflected before the loans are activated. Once again, we apologise for any inconvenience
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ramblin rose
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“Some people grumble that roses have thorns; I am grateful that thorns have roses.” — Alphonse Karr
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Post by ramblin rose on Jan 28, 2014 15:28:00 GMT
We continue to experience issues with the performance of our website. As we have previously reported here, we are rewriting a significant part of the code. This has not yet been completed although we hope to start testing soon. In the meantime the current loans that are on the website are operating using the old code. We will, as always, ensure all requested investments are correctly reflected before the loans are activated. Once again, we apologise for any inconvenience Thanks for the update - I was assuming it wasn't just me that was having difficulty with access today - everything seems to have happened, but just took a long time doing it, and the occasional spurious error that I've come to expect. I'll start thinking something's wrong when that doesn't appear any more
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alison
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Post by alison on Jan 28, 2014 15:28:09 GMT
We continue to experience issues with the performance of our website. As we have previously reported here, we are rewriting a significant part of the code. This has not yet been completed although we hope to start testing soon. In the meantime the current loans that are on the website are operating using the old code. We will, as always, ensure all requested investments are correctly reflected before the loans are activated. Once again, we apologise for any inconvenience Fair enough but putting up 4 loans at the same time may not have helped performance!!!
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ramblin rose
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Post by ramblin rose on Jan 28, 2014 15:31:14 GMT
Fair enough but putting up 4 loans at the same time may not have helped performance!!! Yes, I agree with that - perhaps the thinking was that people would be accessing different loans and thus spreading the load a bit, but the site itself seems to have buckled instead this time.
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alison
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Post by alison on Jan 28, 2014 15:46:46 GMT
Fair enough but putting up 4 loans at the same time may not have helped performance!!! Yes, I agree with that - perhaps the thinking was that people would be accessing different loans and thus spreading the load a bit, but the site itself seems to have buckled instead this time. But they may have opened each loan up in a different tab and put 4 times the load on the system!! I did try to open up another tab at one stage because I wanted to see my account page to see how much I had in the kitty!!
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warn
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Post by warn on Jan 28, 2014 15:53:47 GMT
Yes, I agree with that - perhaps the thinking was that people would be accessing different loans and thus spreading the load a bit, but the site itself seems to have buckled instead this time. But they may have opened each loan up in a different tab and put 4 times the load on the system!! I did try to open up another tab at one stage because I wanted to see my account page to see how much I had in the kitty!! Not sure it would have helped, alison. The current system doesn't seem to be updating that sort of information in real time. In fact, at the moment, it doesn't seem to be updating ANYTHING, period. Very frustrating. After spending an hour just trying to lend out £500, I think I'll wait until there is competent code running before re-visiting.
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Bagman
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Post by Bagman on Jan 28, 2014 15:59:35 GMT
Now it is showing this... only just got my £500 in before it went TU..
Site under maintenance All our loans for today have been fulfilled. The site is now under maintenance mode whilst we finalise the investments.
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