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Post by highlandtiger on Jan 4, 2016 19:23:28 GMT
Needing one of you tech wizards help.
For some strange reason I cannot access the savingstream website, it just times out saying webpage not available. This is the only website I cannot access on my pc or phone when using my internet connection. BUT I can access it on my phone when using 4G
can anyone suggest any remedies. Please be gentle as I'm not that great when it comes to the technical stuff
HT
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Post by ladywhitenap on Jan 4, 2016 19:28:45 GMT
First thing to try is to clear the cache on the errant browsers and see if that helps.
LW
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Jan 4, 2016 19:30:17 GMT
Needing one of you tech wizards help. For some strange reason I cannot access the savingstream website, it just times out saying webpage not available. This is the only website I cannot access on my pc or phone when using my internet connection. BUT I can access it on my phone when using 4G can anyone suggest any remedies. Please be gentle as I'm not that great when it comes to the technical stuff HT Assume youve tried clearing your savingstream cookies etc. I had this problem with MT recentlyon phone & tablet, clearing cookies and rebooting solved it
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Post by snappyfish on Jan 4, 2016 19:32:04 GMT
Needing one of you tech wizards help. For some strange reason I cannot access the savingstream website, it just times out saying webpage not available. This is the only website I cannot access on my pc or phone when using my internet connection. BUT I can access it on my phone when using 4G can anyone suggest any remedies. Please be gentle as I'm not that great when it comes to the technical stuff HT Try this first if you get stuck next time. downforeveryoneorjustme.com/
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Post by highlandtiger on Jan 4, 2016 19:51:32 GMT
It's ok, panic over. I rebooted the modem, and that seemed to clear it.
I had tried all the usual stuff, checking to see if the site was down, clearing cookies/cache etc, rebooting lap top etc. Nothing happened, but it was weird that I could access the site through 4G, but not through my broadband. My laptop, smart tv and phone just didn't want to know when connected to the broadband.
Then it dawned on me, that the only connection, (pardon the pun) was the router. Tried rebooting that and hey presto, problem solved. Well that's a new one on me, and one to add to the list of checks when I get problems in the future.
Although I'm unsure why my router was having a hissy fit with SS, perhaps it was coming out in sympathy with it's electronic buddies, those evil bots
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nick
Member of DD Central
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Post by nick on Jan 4, 2016 20:00:43 GMT
Bizarre - I'm having the same issue, clearing cookies/using a different browser isn't working - time to reboot the router.........
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registerme
Member of DD Central
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Post by registerme on Jan 4, 2016 20:18:58 GMT
Another one you occasionally see (as in I think I've seen it once in more years than I care to count on Windows machines) is needing to flush your DNS cache.
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nick
Member of DD Central
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Post by nick on Jan 4, 2016 20:27:24 GMT
Another one you occasionally see (as in I think I've seen it once in more years than I care to count on Windows machines) is needing to flush your DNS cache. Thanks, router on/off hasn't worked, I'll try flushing the DNS cache........
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nick
Member of DD Central
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Post by nick on Jan 4, 2016 20:36:45 GMT
Another one you occasionally see (as in I think I've seen it once in more years than I care to count on Windows machines) is needing to flush your DNS cache. Thanks, router on/off hasn't worked, I'll try flushing the DNS cache........ Still no luck. Can't access from any device connected to the router but no issues accessing any other sites. I can get to the login page by proxy server, but I'm not comfortable running my login details through it. I have had a browser extension refreshing the available loan page all day so I wonder if my connection has been blocked by SS - is this technically possible?
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registerme
Member of DD Central
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Post by registerme on Jan 4, 2016 20:40:26 GMT
Yes, that's one way to deal with denial of service attacks.
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nick
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Post by nick on Jan 4, 2016 20:56:55 GMT
Oh dear, well I can only assume that they have blocked my router/connection for the constant 5 sec browser refreshing I'd left on all day.
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parisingoc
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Post by parisingoc on Jan 4, 2016 21:00:29 GMT
Thanks, router on/off hasn't worked, I'll try flushing the DNS cache........ I have had a browser extension refreshing the available loan page all day so I wonder if my connection has been blocked by SS - is this technically possible? Maybe another red herring, but I have noticed that the refresher (I use Reload) quite often refreshes not to the present page, but to the page before. I haven't investigated it, but I guess it is something to do with the way it holds the URL for refreshing. I tend to turn it off a few minutes before I start doing anything that needs to be both swift and accurate - not that this is any guarantee!
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Post by pepperpot on Jan 4, 2016 21:14:59 GMT
Oh dear, well I can only assume that they have blocked my router/connection for the constant 5 sec browser refreshing I'd left on all day. That's a sure fire way of looking like a bot, they might have blocked your ip address. A friendly email to SS might unblock it, or contact your isp for a new ip address. Be interested to know the outcome, as it would show SS as being on the lookout for bots and have the tools/intent to deal with them.
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nick
Member of DD Central
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Post by nick on Jan 4, 2016 23:01:06 GMT
Oh dear, well I can only assume that they have blocked my router/connection for the constant 5 sec browser refreshing I'd left on all day. That's a sure fire way of looking like a bot, they might have blocked your ip address. A friendly email to SS might unblock it, or contact your isp for a new ip address. Be interested to know the outcome, as it would show SS as being on the lookout for bots and have the tools/intent to deal with them. I've had to switch my router to force a change in IP address. What a faff, but at least its working for now......
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Steerpike
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Post by Steerpike on Jan 5, 2016 8:53:17 GMT
Oh dear, well I can only assume that they have blocked my router/connection for the constant 5 sec browser refreshing I'd left on all day. Doesn't the "Available loans" page auto refresh every 4 seconds anyway? If so, perhaps using a browser add-in to refresh every 5 seconds doesn't achieve anything significant apart from getting your IP banned by SS?
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