ali
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Post by ali on Sept 7, 2016 10:44:54 GMT
Communication is important. A short email from SS would of been very helpful How much clearer do you want it to be? The go-live email says "Things may change". This is SS's strength for borrowers - moving fast. Sure. However, an email or an update which said they still expected the loan to go live today (7th) rather than, for example, next week would have been nice.
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fp
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Post by fp on Sept 7, 2016 11:49:38 GMT
With all due respect, why bother sending out an email saying it will go live if it isn't ready to, why not wait until all the "I"s are dotted and the "T"s crossed before sending the email?
I've absolutely no doubt there will be a lot of people who have sold things, moved money about or whatever else they feel the need to do before a loan goes live only to find that the 12 hour warning is a two week one.
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dan83
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Post by dan83 on Sept 7, 2016 11:58:23 GMT
Emails are free to send and it will take minutes to update everyone, alternatively they could post a short note in the updates part of the site.
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Liz
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Post by Liz on Sept 7, 2016 12:05:52 GMT
Emails are free to send and it will take minutes to update everyone, alternatively they could post a short note in the updates part of the site. They might be busy  An e-mail tonight, if it didn't go live would be a more appropriate, IMO.
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Post by GSV3MIaC on Sept 7, 2016 12:11:19 GMT
/mod hat off.
Why "tonight"? Go live day was supposed to be yesterday, so IMO an email yesterday night was appropriate .. having missed that, I am not sure why 'tonight' is more appropriate than 'end of the week' or 'second anniversary of the omission'. 8>.
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dan83
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Post by dan83 on Sept 7, 2016 12:35:02 GMT
To busy to inform the 10,000+ account holders, who with out the platform wouldn't work.
Although we arnt the borrowers, we are still customers and some customer service would be great.
They have responded to some post's on here, so I'm guessing they arnt that busy, just choosing who and what to reply to.
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Post by geraldine1210 on Sept 7, 2016 13:00:52 GMT
With all due respect, why bother sending out an email saying it will go live if it isn't ready to, why not wait until all the "I"s are dotted and the "T"s crossed before sending the email? I've absolutely no doubt there will be a lot of people who have sold things, moved money about or whatever else they feel the need to do before a loan goes live only to find that the 12 hour warning is a two week one. I was one of those frantically selling and shifting money around. :-(
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Liz
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Post by Liz on Sept 7, 2016 13:04:30 GMT
/mod hat off. Why "tonight"? Go live day was supposed to be yesterday, so IMO an email yesterday night was appropriate .. having missed that, I am not sure why 'tonight' is more appropriate than 'end of the week' or 'second anniversary of the omission'. 8>. I just think we should give savingstream 24 hours leeway, before we demand e-mails. It is very common for there to be a slight delay in launch, usually 24 hours, it's nothing to worry about. I worry about more pressing issues, such as accurate updates. SS can't keep everyone happy, 100% of the time; 10,000 different points of view I suppose. Edit: I've been on p2p platforms for several years that give very little info, so maybe this makes me slightly more patient.
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dan83
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Post by dan83 on Sept 7, 2016 14:20:45 GMT
I was also one who sold loans to fund a new loan.
If saving stream are having hassle with this loan, which has missed its go live date twice, maybe it's a sign an we should all steer clear of it?
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Post by jonboy73 on Sept 7, 2016 14:24:39 GMT
I was also one who sold loans to fund a new loan. If saving stream are having hassle with this loan, which has missed its go live date twice, maybe it's a sign an we should all steer clear of it? why would you sell loans before it went live?
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Sept 7, 2016 14:26:21 GMT
I was also one who sold loans to fund a new loan. If saving stream are having hassle with this loan, which has missed its go live date twice, maybe it's a sign an we should all steer clear of it? why would you sell loans before it went live? Pre-empt any rush to resolve negatives that might result in temporary illiquidity in some loans
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locutus
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Post by locutus on Sept 7, 2016 14:27:07 GMT
I was also one who sold loans to fund a new loan. If saving stream are having hassle with this loan, which has missed its go live date twice, maybe it's a sign an we should all steer clear of it? Property transactions almost always involve delays of one type or another. If you use that as a basis to avoid investing, then there will not be much left for you to choose from.
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micky
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Post by micky on Sept 7, 2016 14:49:43 GMT
Yep, I've ben caught out a few times in the past. Not again.
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dan83
Posts: 243
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Post by dan83 on Sept 7, 2016 16:50:19 GMT
I was also one who sold loans to fund a new loan. If saving stream are having hassle with this loan, which has missed its go live date twice, maybe it's a sign an we should all steer clear of it? why would you sell loans before it went live? I'm under the impression you can't sell loan parts if you have a negative balance. I've got a feeling I'm about to be told I'm wrong.
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ramblin rose
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“Some people grumble that roses have thorns; I am grateful that thorns have roses.” — Alphonse Karr
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Post by ramblin rose on Sept 7, 2016 16:54:17 GMT
why would you sell loans before it went live? I'm under the impression you can't sell loan parts if you have a negative balance. I've got a feeling I'm about to be told I'm wrong. You're wrong You can sell any loan parts you have that you've held for 7 days or more.
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