Balder
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Post by Balder on Aug 16, 2017 7:49:37 GMT
Had the same problem here as well since Monday, ticket not replied to yet. Looks like Lendy have introduced a new rule of a single withdrawal a day Paul64 |
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pom
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Post by pom on Aug 16, 2017 8:03:25 GMT
I'm definitely going to stick to 1 withdrawal request per day from now on. I only have illiquid loans left now (decided enough was enough, my holding was getting too small to be worth the effort) so will be a while before I need to withdraw anything, and 1 request will be fine... But all makes it even more annoying that this problem has happened this week !!
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SteveT
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Post by SteveT on Aug 16, 2017 8:07:40 GMT
I suspect there's an elevated level of withdrawals being requested this week, as cautious types reduce / eliminate exposure to the big DFLs before the 1st September rules change
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pom
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Post by pom on Aug 16, 2017 8:14:31 GMT
Maybe but it's not exactly going to inspire me to rush back, there's been too many accounting glitches.
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pom
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Post by pom on Aug 16, 2017 8:32:38 GMT
Hmm just had a single withdrawal payment - unfortunately due to a coincidence in amounts I can't work out if it's my missing payment from yesterday or just the first I'm expecting today !!
Edit - ooh a flood just arrived...must go check if all present/correct.... yep all there.
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SteveT
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Post by SteveT on Aug 16, 2017 8:36:49 GMT
Probably your first of today's, since I've had nothing further come through this morning yet.
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SteveT
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Post by SteveT on Aug 16, 2017 12:48:55 GMT
Edit - ooh a flood just arrived...must go check if all present/correct.... yep all there. Mine too. Good news.
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blink
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Post by blink on Oct 17, 2017 11:05:33 GMT
Has the repayment run for today been completed. I put in a withdrawal request on Sunday 15th at 18.04 pm and still not in my account. I have just had the most unhelpful exchange with a member of Lendy support via telephone, who I had zero confidence in his ability to address my concerns. Someone will apparently reply by email (he does not know when). This would be fine is it was today.. no.. I will have to be patient. Unfortunately when I asked said member of the support team to repeat my email address and name back to me, he had the the wrong details.. RANT over... Lendy Support |
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withnell
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Post by withnell on Oct 17, 2017 11:09:39 GMT
I have a withdrawal requested yesterday that hasn't gone through yet either, I guess there's just a delay in the payment batch today - I've had payments in the past come through nearer 2/3pm though
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blink
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Post by blink on Oct 17, 2017 11:21:59 GMT
I have a withdrawal requested yesterday that hasn't gone through yet either, I guess there's just a delay in the payment batch today - I've had payments in the past come through nearer 2/3pm though Arr It would appear repayments have not yet been processed for today then.. but.. what is the point of support staff who can not answer a basic query and my request should have been processed with Monday mornings payment run. I put in a request very early Friday morning, that was processed yesterday morning.. The one from Sunday night, appears to be delayed for delaying sake. Not impressed,. Also stated why have Lendy not got a pending button on the transaction list and then a note to say dealt with. The transaction list only shows the withdrawal which immediately puts your account monies back by that amount, but no indication that the withdrawal has been dealt with. Mentioned this to support.. not holding my breath on that one. Lendy Support
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Post by buttchopf23 on Oct 17, 2017 12:09:49 GMT
I requested a withdrawal Sunday, got the funds Monday morning
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blink
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Post by blink on Oct 17, 2017 12:20:15 GMT
I requested a withdrawal Sunday, got the funds Monday morning Not looking good for me then.. this is soo irritating..
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GeorgeT
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Post by GeorgeT on Oct 17, 2017 12:30:51 GMT
Has the repayment run for today been completed. I put in a withdrawal request on Sunday 15th at 18.04 pm and still not in my account. I have just had the most unhelpful exchange with a member of Lendy support via telephone, who I had zero confidence in his ability to address my concerns. Someone will apparently reply by email (he does not know when). This would be fine is it was today.. no.. I will have to be patient. Unfortunately when I asked said member of the support team to repeat my email address and name back to me, he had the the wrong details.. RANT over... Lendy Support Same here and I was getting concerned. I also put in a withdrawal request late on Sunday. It wasn't paid yesterday. Yesterday PM I raised a support ticket and got a reply from Lendy Support saying "I can see that your withdrawal will be processed by end of today.". It wasn't. As of 1pm today it still hadn't been paid and I was getting concerned and just about to take the matter up again. But ...... It has just been processed at about 13.20 today. I hope yours has. No idea why now taking 2 days instead of 1.
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Post by buttchopf23 on Oct 17, 2017 12:31:01 GMT
Do you have more then one account to choose when withdrawing? Just asking, maybe the funds are in a different account?
I feel you about the support. On Saturday an issue was fixed for me which I raised back in mid June....
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withnell
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Post by withnell on Oct 17, 2017 12:39:57 GMT
My withdrawals (one from last night one c. 7am this morning) have both now processed
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