|
|
Post by carol167 on Nov 27, 2016 9:34:09 GMT
Kinda like it. Sleak - shiny. A bit bright first thing in the morning.
However, am I now right in thinking you can no longer autoinvest the capital and auto take the interst out monthly ?
It seems you can only reinvest everything or drop everything into the wallet.
As a retired early, invester for monthly income - this will present a problem and would be a step backward on how things were.
I hope I'm missing something.
|
|
n
Member of DD Central
Yet another Nick
Posts: 882 
Likes: 461
|
Post by n on Nov 27, 2016 12:12:10 GMT
I get nothing when I click on the tax statements. Is it just me?
|
|
|
|
Post by carol167 on Nov 27, 2016 12:26:38 GMT
Kinda like it. Sleak - shiny. A bit bright first thing in the morning. However, am I now right in thinking you can no longer autoinvest the capital and auto take the interst out monthly ? It seems you can only reinvest everything or drop everything into the wallet. As a retired early, invester for monthly income - this will present a problem and would be a step backward on how things were. I hope I'm missing something. Correction. Found it. You first have to select "I'd like my repayments to be automatically withdrawn " and *then* you get the opton of "capital & interest" or just "interest". [Edit] Although confusingly.... I have "I'd like my bank transfers in to be automatically" set to "wallet" with interest set to pay out at the end of the month. Seemingly something it can't handle since the dashboard is now telling me "I’m increasing my returns by re-lending my capital". Err.. no I'm not. At least I hope not. I'm expecting now - both capital and interest to drop into the wallet. (Since I don't want to lend at 4.6 for 5 years). What will actually happen - I'll have to wait and see. Dashboard message needs changing though as it's incorrect. Possible bug ? Confusing. I fail to see why I can't have everything drop into the wallet - whilst I don't want to lend - and for it to allow me to set it to autowithdraw that month's interest.
|
|
|
|
Post by carol167 on Nov 27, 2016 12:39:51 GMT
I get nothing when I click on the tax statements. Is it just me? Well they seem to be clickable links, but they don't do anything (using Firefox). Yet to be implemented maybe ?
|
|
|
|
Post by Matthew on Nov 27, 2016 15:14:00 GMT
Thanks for the feedback, very helpful. Please bear with us while we sort out any remaining bugs. We're aware of a couple which should be sorted in the next few days, along with those you've flagged. There are also some formatting/styling things to sort out but shouldn't take too long to resolve.
Please do let us know if you find anything else unusual or not working and we'll sort it out!
|
|
|
|
Post by carol167 on Nov 27, 2016 16:02:31 GMT
And you're still showing my old address under "My Details" not my current one (details of which you do have).
Also, hiding the Statements away behind the "more" option on the dashboard's "Total Classic Account" panel does seem a bit obscure.
Having once discovered it by accident, it then took me ages of hunting around to find it again and supposedly I knew where it was ;-).
Can i have a pound everytime someone asks "where's the statements ?" please ?
Overall though a good lesson on how to properly upgrade a website (unlike Lend Invest's recent attempt).
I like it. Clean, fresh & clearly geared towards smartphone and tablet usage. Mind you, I only do financial stuff on my PC... starting to feel old now :-)
|
|
|
|
Post by Matthew on Nov 28, 2016 20:08:57 GMT
I get nothing when I click on the tax statements. Is it just me? Can I just check - are you able to access these now? Thanks
|
|
n
Member of DD Central
Yet another Nick
Posts: 882
Likes: 461
|
Post by n on Nov 28, 2016 22:22:14 GMT
I get nothing when I click on the tax statements. Is it just me? Can I just check - are you able to access these now? Thanks Hi Matthew. No, still nothing. The cursor changes to a hand when I hover over them, but there is no link information displayed on the status bar and clicking does nothing at all. I am using Firefox on Win7 and Win10 with Ghostery. Disabling Ghostery makes no difference. Just tried with Internet Explorer and that works - the year expands and shows monthly and annual statements and they all open as expected. As far as I know Firefox is not blocking Java, Flash or Ajax. I have noticed on some banking sites that Shockwave takes about 30 seconds to do its thing.
|
|
|
|
Post by Matthew on Nov 28, 2016 22:45:37 GMT
Can I just check - are you able to access these now? Thanks Hi Matthew. No, still nothing. The cursor changes to a hand when I hover over them, but there is no link information displayed on the status bar and clicking does nothing at all. I am using Firefox on Win7 and Win10 with Ghostery. Disabling Ghostery makes no difference. Just tried with Internet Explorer and that works - the year expands and shows monthly and annual statements and they all open as expected. As far as I know Firefox is not blocking Java, Flash or Ajax. I have noticed on some banking sites that Shockwave takes about 30 seconds to do its thing. Ok thanks very much for the detail - I will raise it with the technology team in the morning. If you need any statements in the meantime please let me know (or email our customer service team) and I can send these to you.
|
|
ribs
Probably not James Marshall
Posts: 148
Likes: 151
|
Post by ribs on Nov 30, 2016 21:46:06 GMT
I too like the new design. The old one wasn't bad but this one is clean and looks very smart. Well done.
I am curious about this: "Total Classic account" in the corner... Classic? Since when was my account called 'classic', does this hint at new products in the pipeline?
|
|
pom
Member of DD Central
Posts: 1,922 
Likes: 1,244
|
Post by pom on Nov 30, 2016 22:26:17 GMT
I too like the new design. The old one wasn't bad but this one is clean and looks very smart. Well done. I am curious about this: "Total Classic account" in the corner... Classic? Since when was my account called 'classic', does this hint at new products in the pipeline? ISA planned for Jan
|
|
n
Member of DD Central
Yet another Nick
Posts: 882
Likes: 461
|
Post by n on Dec 1, 2016 9:12:23 GMT
Hi Matthew. No, still nothing. The cursor changes to a hand when I hover over them, but there is no link information displayed on the status bar and clicking does nothing at all. I am using Firefox on Win7 and Win10 with Ghostery. Disabling Ghostery makes no difference. Just tried with Internet Explorer and that works - the year expands and shows monthly and annual statements and they all open as expected. As far as I know Firefox is not blocking Java, Flash or Ajax. I have noticed on some banking sites that Shockwave takes about 30 seconds to do its thing. Ok thanks very much for the detail - I will raise it with the technology team in the morning. If you need any statements in the meantime please let me know (or email our customer service team) and I can send these to you. Statements now working flawlessly thank you. (Assuming Firefox didn't just fix itself with the latest update).
|
|
|
|
Post by Matthew on Dec 1, 2016 9:19:40 GMT
I too like the new design. The old one wasn't bad but this one is clean and looks very smart. Well done. I am curious about this: "Total Classic account" in the corner... Classic? Since when was my account called 'classic', does this hint at new products in the pipeline? ISA planned for Jan Exactly that - we needed to differentiate between the two accounts. Very soon you'll see a new tab in your dashboard to open your ISA - I'll let you know as soon as it goes live. Thanks for the feedback on the site - we're still working on a number of known bugs, updates and formatting improvements on certain devices, so you should also see further improvements over the coming weeks.
|
|
|
|
Post by Matthew on Dec 1, 2016 9:27:36 GMT
Ok thanks very much for the detail - I will raise it with the technology team in the morning. If you need any statements in the meantime please let me know (or email our customer service team) and I can send these to you. Statements now working flawlessly thank you. (Assuming Firefox didn't just fix itself with the latest update). Great, you're welcome. We rolled out a fix for this so thanks to the tech team really.
|
|
n
Member of DD Central
Yet another Nick
Posts: 882
Likes: 461
|
Post by n on Dec 21, 2016 10:45:11 GMT
Just noticed. When I select 'More' under 'Total Classic account' and then scroll to the bottom (of 'Transaction history') the navigation bar is almost invisible. I was confused (easily done) because I couldn't see how to get to the earlier transactions until I finally spotted the nav bar. I think it could do with heavier outlines or some colours to make it stand out a bit more.
|
|
